-
digital.ahrq.gov/sites/default/files/docs/page/2006Reiling_052411comp.pdf
January 01, 2005 - Push
• Standardize Work
• Visual Control
• Proven Technology
• Culture of stopping to fix problems
• … of Safety
• Shared Values and Beliefs about Safety within the
Organization
• Always Anticipating … Precarious Events
• Informed Employees and Medical Staff
• Culture of Reporting
• Learning Culture
• … “Just” Culture
• Blame-Free Environment Recognizing Human Infallibility
• Physician Team Work
• Culture … Lean Principles
Process Recommendations
Creating a Culture of Safety
2005: Baseline Research Guiding
-
digital.ahrq.gov/sites/default/files/docs/page/AHRQPlenary6.05.pdf
November 01, 2004 - The pilots in the OR
JCAHO gets real
But will probably run out of gas
–Awfully hard to regulate culture … big problem
– There are some bad doctors and nurses,
notwithstanding “no blame” paradigm
– Now, not just … How to promote no blame culture for innocent
slips or mistakes while holding persistent rule
violators … Bates, JAMA,
1998 (& others)
IT (everywhere
but medicine)
Nothing yet, but
just wait
Morey, HSR,
2002 … IT and safety culture)
Watch out for squeezed balloons
Expect unexpected consequences
– Workarounds
-
digital.ahrq.gov/sites/default/files/docs/publication/developmentmethodskeyinformantinterviewsreport.pdf
July 10, 2012 - backgrounds. … While participants did not describe the process
of understanding culture and translating these cultural … work as expected, does not
help customers to meet their goals); and
• Usefulness barriers (e.g., belief … backgrounds. … While participants did not describe the process of
understanding culture and translating these cultural
-
digital.ahrq.gov/sites/default/files/docs/publication/r36hs018809-valdez-final-report-2012.pdf
January 01, 2012 - background, health status, insurance
status and IT use. … backgrounds approach health information communication with
their social network. … Evidence supporting this
category included the following quotes:
“She and I just don't talk that often … benefit to the social network
member because of her membership to the family (a social group):
“Just … into the design process arise not only
because of the time and challenges of translating cultural beliefs
-
digital.ahrq.gov/sites/default/files/docs/publication/uc1hs015270-hayden-final-report-2008.pdf
January 01, 2008 - information in unfamiliar and perhaps more cumbersome ways, we
believe that are also linked to a deeply held belief … Whether or not these changes are detrimental remains to
be seen, but caregiver’s belief that they are … The disparity between the lack of change in beliefs that surround reporting of adverse events
and near … correlated with both a deepening appreciation of the importance of good communication to
safety and a belief … However, it is reasonable to consider that staff attitudes toward
patient safety, and their beliefs
-
digital.ahrq.gov/sites/default/files/docs/page/SuccessStory072012_Lapane.pdf
June 16, 2021 - than 90 percent of patients reported the length of DVD
segments and brochures to be “just … effective for delivery of key messages, and it was essential
to use actors from different cultures … on the DVDs, and they felt that length, timing, and
supporting print materials were just
-
digital.ahrq.gov/sites/default/files/docs/citation/r18hs025131-jack-final-report-2022.pdf
January 01, 2022 - Three CFIR constructs designed to elucidate staff perception of
knowledge and beliefs about the implementation … Setting: Nine CFIR constructs and five novel codes to elucidate staff perception of
knowledge and beliefs … Other facilitators included a culture where staff who went above and beyond
their respective roles, … So really, just more everywhere. … So, it just
kind of depends.
-
digital.ahrq.gov/sites/default/files/docs/cds-slides-10192021.pdf
October 19, 2021 - diagnosis
• Perceived as a low-risk test for a disease with disastrous
outcomes
• Overuse of blood cultures … of the blood culture checklist
Challenges to Using the Blood Culture
Checklist
40
Critical Decision … ordered, 2 with fever but no
blood culture ordered, 17 with no fever but blood culture ordered)
► … representations of each cause (analytical vs intuitive)
► Potential challenges
► Ordering blood cultures … trauma,
oncology
• Ease of incorporating new things
► Visualizations,
► New AI recommendations (just
-
digital.ahrq.gov/sites/default/files/docs/citation/r21hs024767-yen-final-report-2019.pdf
January 01, 2019 - &
software
computing
infrastructure
Content
Patients
Organizational Policies, Procedures & Cultures … competency with using technology and a major theme of “comfort” arose
from the analysis, along with the belief … • “just tell me why, just give us a reason. … EMR Implementation Speed: Patient Safety Culture Paradox. … EMR Implementation Speed: Patient Safety Culture Paradox.
-
digital.ahrq.gov/sites/default/files/docs/citation/r18hs022767-jean-jacques-final-report-2014.pdf
January 01, 2014 - Therefore, we set out to determine what support CHCs will need not just to
purchase or “turn on” CDS … , and quality improvement culture. … , and quality improvement
culture. … The “holy grail” of Meaningful Use is not just to increase rates of CDS use but to actually improve … Clinical Decision Support: More Than Just "Alerts" Tipsheet. eHealth University.
-
digital.ahrq.gov/sites/default/files/docs/HOW%20HEALTH%20IT%20CAN%20REDUCE%20UNNECESSARY%20REHOSPITALIZATION.pdf
June 16, 2021 - But we also knew that if the easier we made the system for nurses to provide, the less culture of hospitals … Or “It was just like a nurse, actually better, because sometimes a nurse just gives you the paper and … This is what Terry has just been emphasizing, and I
said I think it just needs to be underlined again … And we are trying to change a culture. This is not just a technical problem. … And we need to understand that changing that culture is going to be a real challenge for us.
-
digital.ahrq.gov/sites/default/files/docs/publication/r18hs017167-kopal-final-report-2011.pdf
January 01, 2011 - Facilitators of success included: leadership, organizational culture, provider
engagement, rigorous … Sometimes you may just glance
over, but when it's red it does stand out
much more. … Especially when the blood
pressure was just, say, 130 over 90, a lot of
times we would have just ignored … I don’t think it’s just one or two
things. … overall these things
together plus just paying more attention to hypertension.
-
digital.ahrq.gov/sites/default/files/docs/publication/r21hs020323-mollica-final-report-2014.pdf
January 01, 2014 - Providers and patients from different cultural backgrounds may have different explanations of
health … In addition, the doctor-patient relationship differs across
cultures, which may cause misinterpretation … But it can be used as an effective tool in a PHC setting for
building clinical capacity for the culture … I believe the VP willhelp me
provide care to my traumatized
patients from any cultural background … Clinical Information Systems for Primary Care: More Than Just an
Electronic Medical Record.
-
digital.ahrq.gov/sites/default/files/docs/publication/uc1hs015284-reiling-final-report-2008.pdf
January 01, 2008 - particular drug, device, test, treatment, or
other clinical service.
3
Final Report
Purpose
Just … Joseph’s experience leads to the belief that whenever possible, “big bang” is the preferred
approach … Just Culture is an essential ingredient. … Punishment of human error, based on a belief in
“perfection” of performance, is too commonplace in health … Our belief is based on a growing amount of evidence.
-
digital.ahrq.gov/sites/default/files/docs/phr-impact-chronic-disease-slides-012512.pdf
January 25, 2012 - ”
■ “It was just the ability to go back and review
certain items, and to be observant—any
discrepancies … I don’t mean not having
the capacity to do it but they just don’t have access
to that technology and … guidelines
on how fast a physician would get back to
[patients] … it would be an opportunity for
them to just … ■ Provider and patient attitudes—not just
technical and financial considerations—impact
individuals … about the PHR
Other Provider Beliefs �about the PHR
Other Beliefs Mentioned Only by Providers
Summary
-
digital.ahrq.gov/sites/default/files/docs/medication-management-elderly-transcript-081811.pdf
June 16, 2021 - And we’ll just look at that again. … Again, just thinking about well what does this mean? … We used actors from different cultures rather than race-specific type
educational materials. … This is just each packet would come with print materials. … Just help me get it done.”
-
digital.ahrq.gov/sites/default/files/docs/patient-centered-care-transcript-033011.pdf
June 16, 2021 - We use a lot of white space, and this is just the basic log-in screen. … I'll just pick up on that, because I think
that's a really nice distinction. … TANG: The questioner also asked about privacy, and so I'll build on what
someone just said. … CHRISCHILLES: I just wanted to mention, from the standpoint of just
medications, we've been very slow … And maybe one just (ph) another question. This
one is also for Dr. Chrischilles.
-
digital.ahrq.gov/sites/default/files/docs/page/2006ClancyKeyesYoung_051211comp.pdf
June 16, 2021 - in 4 practices have EHRs – but
adoption alone not adequate measure
Importance of organizational culture … Trust is key in developing a culture of quality.
Process
Demonstrating value at the user level … Key Insights
Culture—unequivocal leadership support and local
champions are essential for change … Patient-centered hospital design can support a culture
of safety. … Pursuing the principals and not just the tools of Lean.
What Did We Learn?
-
digital.ahrq.gov/sites/default/files/docs/medicaid/health-it-implementation.pdf
December 01, 2005 - Change
The hardest part about any HIT implementation process is the
culture change. … with the stakeholders
– Involve all people to some degree early on so people don’t feel they
are just … Advancing Excellence in Health Care
Culture and Workflow Change
(Remember: Culture change = Advertising … +Support)
Solution: Do not underestimate the training required in order to address
culture change. … – Also make sure that you don’t just listen to a vendors’ demo but develop
your own use cases and
-
digital.ahrq.gov/sites/default/files/docs/publication/r18hs017281-lapane-final-report-2010.pdf
January 01, 2010 - The length of the DVDs was "just right" (90+%), with 40% sharing the DVD and
48.4% watching the DVDs … A vast majority (95.4%) said that the lengths of the DVDs were just right. … They also
11
found the spacing of the DVD delivery to be just right (87.7%). … Ninety one percent said the amount of print
materials they received were just right. … Medication Management Beliefs and
Practices Of Low Income Older Adults From Diverse
Racial/Ethnic Populations