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  1. ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-role-play-final508.pdf
    April 05, 2018 - He wants to know when he will be well because his job doesn’t pay him when he’s not at work, and he
  2. ahrqpubs.ahrq.gov/ncepcr/research-transform-primary-care/transform/tpcbib/index.html
    May 01, 2015 - medical assistant pairs); 5) monthly chronic disease management huddles; and 6) standardized roles and job … Minnesota completed surveys about changes brought about by medical home–related practice systems as well as job … The degree of change in systems was positively correlated with improvements in physician and staff job … The authors concluded that PCMH system changes can improve physician and staff job satisfaction and warned
  3. ahrqpubs.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
    March 01, 2020 - Use these guidelines to identify job-specific behaviors.
  4. ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pdf
    May 22, 2013 - • Your job is to make it safe for them to be here, not just as patients, but as partners in their
  5. ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4b_combo_psi05-foreignbody-bestpractices.pdf
    November 01, 2012 - Education should occur upon hire, annually, and when this protocol is added to job responsibilities.2
  6. ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4a_combo_psi03-pressureulcer-bestpractices.pdf
    January 01, 2012 - organized, and comprehensive and should occur upon hire, annually, and when this protocol is added to job
  7. ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital_survey_composites-spanish.pdf
    October 01, 2009 - Spanish Translation of AHRQ's Hospital Survey on Patient Safety SOPSTM Hospital Survey Items and Composites Version: 1.0 Language: Spanish Notes • For more information on getting started, selecting a sample, determining data collection methods, establishing data collection procedures, conducting a Web-based s…
  8. ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/userguide/hospitalusersguide.pdf
    July 01, 2018 - letters, Web survey hyperlinks, or reminders),  Hospital area/unit, and  Staffing category or job … Please contact [POC name and job position] if you have any questions [provide phone number and email … Please contact [POC name and job position] if you have any questions about the survey [provide phone … My supervisor/manager says a good word when he/she sees a job done according to established patient safety … My supervisor/manager says a good word when he/she sees a job done according to established patient
  9. ahrqpubs.ahrq.gov/teamstepps-program/curriculum/situation/teach/two-day.html
    February 01, 2024 - recent experience where they were unaware of one or more of these components and how it made their job
  10. ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/strat3_tool_3_pres_video_508.pptx
    July 23, 2010 - Nurses who are coming on duty should thank the nurses who are going off duty if they have done a good job … families won’t engage if they believe that you don’t want them to—it is simply too risky for them Your job
  11. ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module9/igcoaching.pdf
    February 22, 2014 - is conducted, the changes your implementation plan targets will be driven primarily through on-the-job … design contests that allow staff to submit descriptions of how a tool or strategy was used on the job
  12. ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module2/putoolkit_module2_tools.docx
    February 16, 2011 - employees evaluated for their performance improvement efforts (i.e., is performance improvement in their job
  13. ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4p_combo_pdi02-pressureulcer-bestpractices.pdf
    January 01, 2012 - organized, and comprehensive and should occur upon hire, annually, and when this protocol is added to job
  14. ahrqpubs.ahrq.gov/talkingquality/translate/display/index.html
    May 01, 2019 - Some hospitals have been awarded “magnet” status to indicate that they do an excellent job of recruiting
  15. ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-mepsmethods.pdf
    December 01, 2022 - and had two categories: Employed, which refers to adults who were (1) currently employed, (2) had a job … to return to, or (3) had a job but did not work during the reference period; and Not employed.
  16. ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2023qdr-meps-methods.pdf
    December 01, 2023 - and had two categories: Employed, which refers to adults who were (1) currently employed, (2) had a job … to return to, or (3) had a job but did not work during the reference period; and Not employed.
  17. ahrqpubs.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
    April 01, 2022 - Wendy Leebov, a national expert on service recovery in health care, service recovery is everybody's job
  18. ahrqpubs.ahrq.gov/cpi/about/index.html
    February 01, 2022 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  19. ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4d_combo_psi07-crbsi-bestpractices.pdf
    May 20, 2016 - Education should occur upon hire, annually, when this protocol is added to job responsibilities, and
  20. ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pptx
    April 01, 2011 - Obviously, the patient’s job is to heal and recover. … Your job is to make it safe for them to be here, not just as patients, but as partners in their care.

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