-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/2023-virtual-research-meeting-summary-patient-experience.pdf
January 01, 2023 - Key Issues:
Workforce Well-Being:
• A more patient-centered approach to healthcare allows patients … • Patients and family members often do not voice their concerns about safety issues because
they … Such tools serve to uncover
safety issues, enhance service recovery efforts, and reveal opportunities … Patients
perceive that issues arise due to a combination of errors/adverse events and
communication … Those PCPs reporting
more patient care issues were more likely to experience burnout.
-
www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-coaching-feedback-form.pdf
June 02, 2025 - Weaknesses
Relationships
Building Rapport and Trust
Motivating Others
Working With Personal Issues
-
www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/safety/improvement-slides.pptx
November 01, 2019 - Improving Antibiotic Use – Acute Care
1
Objectives
Recognize how to differentiate technical and adaptive issues … Identifying Antibiotic-Associated Adverse Events
Multidisciplinary meetings
Opportunity to elaborate on issues … events that could jeopardize patient safety
Decide as a group if they are technical and/or adaptive issues
-
www.ahrq.gov/talkingquality/explain/support/provide-access.html
January 01, 2023 - organizations, many intermediaries, especially volunteers, may be no more familiar with health care and quality issues … Provide them with scripts or talking points that focus on common issues, as well as consumer-oriented … meeting, in-person or by phone, to provide updates on new information, review particularly complex issues
-
www.ahrq.gov/news/newsroom/case-studies/cquips0703.html
October 01, 2014 - mission of improving patient safety by enabling open discussion regarding the identification of safety issues … To raise staff awareness about patient safety issues.
-
www.ahrq.gov/hai/cusp/toolkit/culture-checkup.html
December 01, 2012 - assessment and then every 3 to 6 months, or as needed, to promote culture conversations, evaluate cultural issues … Assign someone to complete the Culture Item Discussion Form (next page) to document the issues that surface
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/problem-solving/problem-solving.pptx
May 01, 2017 - Program for Ambulatory Surgery
Management Practices for Sustainability
Escalation for Frontline Clinical Issues … Safety issues arise at the front line that require immediate action by staff
Facilitate escalation
-
www.ahrq.gov/practiceimprovement/delivery-initiative/ihs/chapter9.html
December 01, 2017 - Statistical approaches for addressing distributional issues related to the outcome variables and selection … bias issues that occur with observational data may be employed.
-
www.ahrq.gov/news/newsroom/case-studies/ktcoe33.html
October 01, 2014 - This publication highlights issues for consideration in the design, implementation, and evaluation of … access to these AHRQ resources as a source of unbiased, authoritative evidence on our clinical priority issues
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/026-why-choose-cusp.pptx
April 01, 2025 - and describes team roles and responsibilities
Staff Safety Assessment
Gathers staff insight on safety issues … 4
What Is CUSP
Comprehensive
Includes all people
Unit-based
Focused on local culture and issues
Safety … Specific to safety concerns
Program
Infrastructure that supports an evidence-based methodology to address issues … Developed as a method for multidisciplinary teams to identify safety issues, a.k.a. “defects.”
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol4/planningtool.pdf
June 02, 2025 - Issues to consider in selecting what to disseminate:
f Think about the pros and cons of disseminating … Issues to consider about dissemination partners:
f How will you reach the professional opinion leaders … 5
EXHIBIT A
Issues to consider about communicating your message:
f What materials might you provide … Issues to consider in evaluating success of the dissemination effort:
f What are ways that you can
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/consumer-experience/reporting/11-0060-EF.pdf
May 01, 2011 - This included finalizing consensus points, discussing unresolved issues from the second TEP
meeting … However, for future work, it will be critical to consider these
issues. … Issues related to the TEP recommendations
There are a number of limitations, implementation issues, … However, for future work, it will be critical to consider these
issues. … the TEP recommendations
Limitations
Implementation issues
Policy Considerations
Chapter 7.
-
www.ahrq.gov/sites/default/files/publications/files/11-0060-EF.pdf
May 01, 2011 - This included finalizing consensus points, discussing unresolved issues from the second TEP
meeting … However, for future work, it will be critical to consider these
issues. … Issues related to the TEP recommendations
There are a number of limitations, implementation issues, … However, for future work, it will be critical to consider these
issues. … the TEP recommendations
Limitations
Implementation issues
Policy Considerations
Chapter 7.
-
www.ahrq.gov/research/shuttered/toolkitchecklist/medancillary.html
July 01, 2018 - Condition:
General layout:
Licensing issues
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/beprepared-slides-final508.pptx
June 02, 2025 - Knowing what these issues are should help the clinician set the visit agenda, and it should help patients … Again, this will help the clinician manage time in the visit, knowing the issues that the patient wants … comes into the exam room, he or she will ask to review the note sheet, plan the visit, and discuss the issues
-
www.ahrq.gov/antibiotic-use/acute-care/safety/improve.html
November 01, 2019 - this presentation viewers will be able to—
Recognize how to differentiate technical and adaptive issues
-
www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/improve/sustain-facilitator-guide.pdf
November 01, 2019 - always helpful to ensure buy-in by prescribers and
to assist with trouble shooting when more complex
issues … arise or when issues need to be escalated. … To
maintain enthusiasm and to ensure issues are
addressed in a timely manner, you may want to
consider … Consider attending unit safety/quality
improvement meetings from time to time to
address stewardship issues
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/ExecSummcaseplancustsvce-RAND7607.pdf
July 01, 2007 - member surveys to gather more information on the plan’s
performance in customer service and related issues … o Conducted employee exit interviews in 1998 and 1999 to identify staff issues. … • Don’t rely on CAHPS alone to diagnose performance issues specific
to the health plan. … o Emphasize “one-call resolution” for member issues (even though a standard
measure for one-call resolution … • Discussed performance issues with the
Service Improvement Committee after
results were obtained
-
www.ahrq.gov/sites/default/files/2024-07/wears-report.pdf
January 01, 2024 - modules (IT safety management systems, risk
assessment, change management, anomaly response, usability issues … , legal and
contracting issues, and adequacy of feedback. … (upgrades, patches) and anomalies (faults or error reports), and to identify potential
usability issues … , legal and
contracting issues, and adequacy of feedback). … have difficulty in responding to some of the self-assessment items initially, as
they would raise issues
-
www.ahrq.gov/patients-consumers/diagnosis-treatment/index.html
May 01, 2018 - health information and support
MEDLINEplus®
Find information on diseases, conditions, and wellness issues