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psnet.ahrq.gov/node/36898/psn-pdf
February 01, 2011 - What cannot be said on television about health care.
February 1, 2011
Emanuel EJ. What Cannot Be Said on Television About Health Care. JAMA. 2007;297(19).
doi:10.1001/jama.297.19.2131.
https://psnet.ahrq.gov/issue/what-cannot-be-said-television-about-health-care
The author discusses how changes in language used to…
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psnet.ahrq.gov/node/35020/psn-pdf
June 22, 2009 - Surgical skill is predicted by the ability to detect errors.
June 22, 2009
Bann S, Khan M, Datta V, et al. Surgical skill is predicted by the ability to detect errors. Am J Surg.
2005;189(4):412-5.
https://psnet.ahrq.gov/issue/surgical-skill-predicted-ability-detect-errors
The investigators observed surgeons parti…
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psnet.ahrq.gov/node/44632/psn-pdf
March 24, 2016 - Clash in the name of care.
March 24, 2016
Abelson J, Saltzman J, Kowalcyzk L, Allen S. Boston Globe. October 26, 2015.
https://psnet.ahrq.gov/issue/clash-name-care
Scheduling concurrent surgeries can have negative effects on staff and patients. This investigative news
article explores the practice of overlapping p…
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psnet.ahrq.gov/node/35177/psn-pdf
June 23, 2009 - Narrativizing errors of care: critical incident reporting in
clinical practice.
June 23, 2009
Iedema R, Flabouris A, Grant S, et al. Narrativizing errors of care: critical incident reporting in clinical
practice. Soc Sci Med. 2006;62(1):134-44.
https://psnet.ahrq.gov/issue/narrativizing-errors-care-critical-incide…
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psnet.ahrq.gov/node/33691/psn-pdf
December 01, 2009 - How to Identify and Manage Problem Behaviors
December 1, 2009
Rosenstein AH, O'Daniel M. How to Identify and Manage Problem Behaviors. PSNet [internet]. 2009.
https://psnet.ahrq.gov/perspective/how-identify-and-manage-problem-behaviors
Perspective
The 1999 Institute of Medicine report highlighted the need for heal…
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psnet.ahrq.gov/web-mm/say-it-again
January 31, 2020 - Say It Again
Citation Text:
Henriksen K, Hall KK. Say It Again. PSNet [internet]. Rockville (MD): Agency for Healthcare Research and Quality, US Department of Health and Human Services. 2011.
Copy Citation
Format:
Google Scholar BibTeX EndNote X3 XML EndNote 7 XML Endnote tagged PubMedId RIS
…
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psnet.ahrq.gov/node/50389/psn-pdf
September 25, 2019 - Getting the Diagnosis Both Right and Wrong
September 25, 2019
Olson AP. Getting the Diagnosis Both Right and Wrong. PSNet [internet]. 2019.
https://psnet.ahrq.gov/web-mm/getting-diagnosis-both-right-and-wrong
The Case
A 27-year-old woman with a history of acute myeloid leukemia was sent to the emergency department…
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psnet.ahrq.gov/node/61079/psn-pdf
October 28, 2020 - When Looks Aren’t All They Appear to Be: A Medication
Error in an Uncommon Indication
October 28, 2020
Ton K. When Looks Aren’t All They Appear to Be: A Medication Error in an Uncommon Indication . PSNet
[internet]. 2020.
https://psnet.ahrq.gov/web-mm/when-looks-arent-all-they-appear-be-medication-error-uncommon-
…
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psnet.ahrq.gov/node/49638/psn-pdf
January 01, 2012 - Communication Failure—Who's in Charge?
October 1, 2011
Fackler J, Schwartz JM. Communication Failure—Who's in Charge? PSNet [internet]. 2011.
https://psnet.ahrq.gov/web-mm/communication-failure-whos-charge
The Case
A 20-month-old boy was admitted to the intensive care unit (ICU) following a Fontan surgical procedu…
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psnet.ahrq.gov/node/50756/psn-pdf
December 18, 2019 - A Mistaken Dose of Naloxone?
December 18, 2019
Cutler E, Gunawardena D. A Mistaken Dose of Naloxone?. PSNet [internet]. 2019.
https://psnet.ahrq.gov/web-mm/mistaken-dose-naloxone
The Case
A 55-year-old man with widely metastatic gastric cancer presented to his oncologist's office for a follow-up
appointment. He h…
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psnet.ahrq.gov/node/49775/psn-pdf
November 01, 2016 - Unexpected Drawbacks of Electronic Order Sets
November 1, 2016
McGreevey JD. Unexpected Drawbacks of Electronic Order Sets. PSNet [internet]. 2016.
https://psnet.ahrq.gov/web-mm/unexpected-drawbacks-electronic-order-sets
The Case
A 70-year-old man with stage 4 prostate cancer presented to the emergency department …
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psnet.ahrq.gov/node/41576/psn-pdf
October 11, 2012 - The role of talking (and keeping silent) in physician
coping with medical error: a qualitative study.
October 11, 2012
May NB, Plews-Ogan M. The role of talking (and keeping silent) in physician coping with medical error: a
qualitative study. Patient Educ Couns. 2012;88(3):449-54. doi:10.1016/j.pec.2012.06.024.
ht…
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psnet.ahrq.gov/node/37653/psn-pdf
May 14, 2008 - Getting boards on board: engaging governing boards in
quality and safety.
May 14, 2008
Conway JB. Getting boards on board: engaging governing boards in quality and safety. Jt Comm J Qual
Saf. 2008;34(4):214-220.
https://psnet.ahrq.gov/issue/getting-boards-board-engaging-governing-boards-quality-and-safety
This a…
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psnet.ahrq.gov/node/42302/psn-pdf
May 29, 2013 - Analyzing communication errors in an air medical
transport service.
May 29, 2013
Dalto JD, Weir C, Thomas F. Analyzing communication errors in an air medical transport service. Air Med
J. 2013;32(3):129-37. doi:10.1016/j.amj.2012.10.019.
https://psnet.ahrq.gov/issue/analyzing-communication-errors-air-medical-trans…
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psnet.ahrq.gov/node/854267/psn-pdf
October 04, 2023 - Why admitting to mistakes can help doctors (and
patients).
October 4, 2023
McDonald T. TEDxSanDiego. September 23, 2023.
https://psnet.ahrq.gov/issue/why-admitting-mistakes-can-help-doctors-and-patients
The lack of a safety culture fundamentally restricts the ability of clinicians to address mistakes,
psychologic…
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psnet.ahrq.gov/node/40863/psn-pdf
October 19, 2011 - Family of woman who died after a medical error joins
hospital's safety panel.
October 19, 2011
Shelton DL. Chicago Tribune. October 7, 2011.
https://psnet.ahrq.gov/issue/family-woman-who-died-after-medical-error-joins-hospitals-safety-panel
Reporting on a fatal medical error, this article describes how the family …
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psnet.ahrq.gov/node/60332/psn-pdf
May 13, 2020 - Circle Up Training.
May 13, 2020
Center for Medical Simulation.
https://psnet.ahrq.gov/issue/circle-training
Communication strategies are important for engaging staff in behaviors that support effective teamwork.
This website highlights a process that involves briefings, supportive conversations, and debriefings a…
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psnet.ahrq.gov/node/47678/psn-pdf
December 19, 2018 - When mistakes happen.
December 19, 2018
Beck DL. ASH Clinical News. December 1, 2018.
https://psnet.ahrq.gov/issue/when-mistakes-happen
This article provides an overview of efforts to understand and improve patient safety and covers topics
such as the epidemiology of error, its impact on the individuals involved, …
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psnet.ahrq.gov/node/43800/psn-pdf
August 02, 2016 - Patient Safety Culture: Theory, Methods and Application.
August 2, 2016
Waterson P, ed. London, UK: Ashgate; 2014. ISBN: 9781409448143.
https://psnet.ahrq.gov/issue/patient-safety-culture-theory-methods-and-application
This publication covers patient safety culture including its background in high-risk industries, …
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psnet.ahrq.gov/node/37013/psn-pdf
July 14, 2010 - Engagement of leadership in quality improvement
initiatives: executive quality improvement survey results.
July 14, 2010
Vaughn T, Koepke M, Kroch E, et al. J Patient Saf. 2006;2(1):2-9.
https://psnet.ahrq.gov/issue/engagement-leadership-quality-improvement-initiatives-executive-quality-
improvement-survey
The in…