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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/communication_2012_04_01_transcript.pdf
January 01, 2012 - And a technique which I really think is helpful
involves starting from the heart and then including … Slide 18
The first skill, and if I could only have one this would be the big one, involves presence … Slide 19
Presence involves quieting our racing minds and giving our entire focus, our undivided respectful … Slide 21
The second language of caring skill involves acknowledging feelings, reflecting back the feeling … And this involves expressing heartfelt regret that the person is somehow
suffering.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/engage/engageexec.pptx
January 01, 2006 - frontline staff and middle manager for rounds and a 1-hour monthly meeting
Considers patient risks and involves … Addressing Safety Issues
Considers patient risks identified in the Staff Safety Assessment with team members
Involves
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/gdmodap2a.html
October 01, 2014 - Reporting involves the following skills:
Communicating what you have noticed to the care team. … Effective communication involves speaking and listening.
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www.ahrq.gov/teamstepps-program/curriculum/mutual/tools/desc.html
July 01, 2023 - DESC involves a four-step process:
DESC will be most effective in a culture committed to safety
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www.ahrq.gov/ncepcr/communities/pbrn-registry/eastern-carolina-association-research-education.html
January 01, 2012 - E-CARE involves eastern North Carolina community-based clinicians and their staff in activities designed
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www.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes1.html
August 01, 2022 - A CANDOR event is an event that involves unexpected patient harm. … For example, the traditional response to harm events involves little to no involvement of, or communication … Slide 13
Say:
The final component of the CANDOR process involves the Resolution.
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www.ahrq.gov/talkingquality/measures/setting/long-term-care/nursing-home/index.html
January 01, 2023 - These "long-stay" patients may get some skilled care, but the bulk of their care involves helping them
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www.ahrq.gov/patient-safety/settings/hospital/match/appendix/app-7.html
July 01, 2022 - Appendix: The MATCH Work Plan
Definition: Medication reconciliation is a process that involves
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www.ahrq.gov/es/patient-safety/settings/hospital/match/appendix/app-7.html
July 01, 2022 - Appendix: The MATCH Work Plan
Definition: Medication reconciliation is a process that involves
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www.ahrq.gov/es/patient-safety/settings/hospital/match/index.html
April 01, 2023 - The process involves comparison of a patient's current medication regimen against a physician's admission
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www.ahrq.gov/patient-safety/settings/hospital/match/index.html
April 01, 2023 - The process involves comparison of a patient's current medication regimen against a physician's admission
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-terminology4.html
April 01, 2025 - One involves the creation and use of durable artifacts, things that persist and can be independently
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www.ahrq.gov/diagnostic-safety/tools/calibrate-dx.html
March 01, 2023 - Diagnostic excellence involves not just making a correct and timely diagnosis but also doing so while
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/surgery/52-regional-analgesia-arthroplasty-facilitator.docx
June 01, 2023 - Regional analgesia is commonly employed to optimize pain management as it involves the administration … to only specifically cover the side and site of the incision for a hip replacement, which primarily involves
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www.ahrq.gov/evidencenow/projects/heart-health/research-results/research/administration.html
March 01, 2021 - Research Administration
Research involves not only design, data collection, and analysis, but
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www.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/module-6-slides.pdf
October 28, 2021 - 19
Broad View of Care Coordination
Care coordination involves … the referral by
communicating with the patient about
scheduling
Usually consists of 36 sessions Involves … screening for patient needs and
concerns
Involves connecting patients with
available community resources
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www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/antibiotic-targets-facilitator-guide.docx
June 01, 2021 - This presentation will focus on Step 4, which involves engaging frontline staff to talk about how they … Improving the culture of safety involves identifying events in which residents were harmed or could have … First-order problem solving involves solving one problem at a time by focusing on one particular instance … An adaptive solution to this problem involves encouraging a culture of safety.
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www.ahrq.gov/teamstepps-program/curriculum/situation/tools/monitoring.html
June 01, 2023 - Cross-monitoring is a harm and error reduction strategy that involves:
Monitoring actions of other
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www.ahrq.gov/teamstepps-program/curriculum/situation/tools/whats.html
June 01, 2023 - Developing an action plan involves who, what, how, and when.
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www.ahrq.gov/research/findings/final-reports/stpra/stprasumm.html
April 01, 2013 - A major aspect of the intervention involves integrating better standards for infection prevention practices … The next piece of the intervention involves improving the communications across the various providers