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21. Planning Grants Final Evaluation Report: Longitudinal Evaluation of the PSML Reform Demonstration Program (pdf file)
    cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/psml-planning-grants-final-report.pdf
    May 01, 2016 - A separate analysis of patient complaints indicated that 78% involved an element of informed consent … Cases involved discharge from one of four hospital sites affiliated with the academic medical center … This project also found that of the 13 claims judged to have potentially involved a suboptimal care … Notably, almost half (299 of 632) of reported near misses involved office processes. … Of the 566 potential ADEs, none involved permanent disability or death, but almost half (278) involved

22. Resources | Agency for Healthcare Research and Quality
    cahps.ahrq.gov/questions/resources/index.html
    November 01, 2020 - Research on Patient-Clinician Communication Resources Get more involved

23. TeamSTEPPS Fundamentals Course: Module 2. Team Structure (pdf file)
    cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module2/igteamstruct.pdf
    November 18, 2015 - Team members: • Include anyone involved in the process of patient care who can take action, including … • Asking patients how involved they prefer to be in their own care. … Slide DISCUSSION: • What members of each of the following teams were involved in this scenario … The physician was not involved at all. – The Coordinating Team? – The clerk (Sheri). … • What could the individuals involved in this scenario have done differently to produce a better

24. Grand Rounds Presentation | Agency for Healthcare Research and Quality
    cahps.ahrq.gov/patient-safety/settings/hospital/candor/grand-rounds.html
    August 01, 2022 - Provide all those involved, as well as the organization as a whole, with feedback on the investigation … Communication with the caregivers involved in the event needs to be supportive and ongoing. … If needed, supportive medical care should be offered, and the involved employees should be offered the … Slide 41 Say: It is important to keep patients and families who were involved in a medical … error at your organization involved in the process of improving patient safety at the organization.

25. Participating in the CAHPS Home and Community-Based Services Survey Database | Agency for Healthcare Research and Quality
    cahps.ahrq.gov/cahps/cahps-database/hcbs-database/participate.html
    January 01, 2024 - This page explains the requirements and the steps involved in participating.

26. Participating in the CAHPS Health Plan Survey Database | Agency for Healthcare Research and Quality
    cahps.ahrq.gov/cahps/cahps-database/hp-database/participate.html
    December 01, 2023 - This page explains the requirements and the steps involved in participating.

27. Introducing TeamSTEPPS for Office-Based Care Online (pdf file)
    cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2018-materials/introtsoffice.pdf
    January 01, 2018 -  What is involved in the TeamSTEPPS for Office- Based Care Online Course? …  How do I get involved in the course?

28. Mod4-Event-Checklist (pdf file)
    cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module4/mod4-event-checklist.pdf
    April 01, 2016 - ■ Identify all individuals involved in the event; determine via medical record review and interviews … individuals of the event (e.g., claims management, legal counsel, any liability carrier that might be involved

29. Shadowing Another Professional Tool | Agency for Healthcare Research and Quality
    cahps.ahrq.gov/hai/cusp/toolkit/shadowing.html
    December 01, 2012 - All staff involved in the delivery of patient care in units with poor Safety Attitude Questionnaire scores … What happened during the shadowing exercise that involved multiple practice domains? … Did the providers involved seek help from a supervisor?       6.

30. Quality Improvement in Primary Care: External Supports for Practices (pdf file)
    cahps.ahrq.gov/sites/default/files/publications/files/qipcfactsheet.pdf
    June 01, 2014 - Available at: http://effectivehealthcare. ahrq.gov/index.cfm/who-is-involved- in-the-effective-health-care-program1 … advances-in-patient-safety-2/ vol2/Advances-Goeschel_24.pdf http://effectivehealthcare.ahrq.gov/index.cfm/who-is-involved-in-the-effective-health-care-program1 … /about-the-academic-detailing-project/ http://effectivehealthcare.ahrq.gov/index.cfm/who-is-involved-in-the-effective-health-care-program1 … /about-the-academic-detailing-project/ http://effectivehealthcare.ahrq.gov/index.cfm/who-is-involved-in-the-effective-health-care-program1 … /about-the-academic-detailing-project/ http://effectivehealthcare.ahrq.gov/index.cfm/who-is-involved-in-the-effective-health-care-program1

31. Module 4: Event Reporting, Event Investigation and Analysis | Agency for Healthcare Research and Quality
    cahps.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes4.html
    August 01, 2022 - Say: The CANDOR Event Review Checklist helps organizations understand and document all the steps involved … hours of a CANDOR event, the following actions should occur: Schedule and complete interviews with involved … The current process provides little guidance on how to support the patient, family, or caregivers involved … The CANDOR Response Team is responsible for conducting interviews of those individuals involved in the … and Analysis component of the CANDOR process, it is important to inform the patient, family, and the involved

32. TeamSTEPPS2.0_final (doc file)
    cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/smpcefm.docx
    May 02, 2006 - Describe the activities involved in successfully leading teams 1 2 3 4. … Discuss what is involved in creating a new culture 1 2 3 4. … Describe the steps involved in implementing TeamSTEPPS. 1 2 3 2.

33. Gap Analysis Facilitator's Guide: Appendix B | Agency for Healthcare Research and Quality
    cahps.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apb.html
    August 01, 2022 - Have the staff had training related to the vulnerabilities of caregivers involved in harm events? … Do individuals directly involved in events undergo a "fitness for work" assessment? … Is followup provided for staff involved in harm events?

34. Event Investigation and Analysis Guide: Appendix D | Agency for Healthcare Research and Quality
    cahps.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4/apd.html
    August 01, 2022 - COMMUNICATION Was there a handoff involved in the event? What happened during the handoff? … Were any of the involved individuals working extended shifts (longer than 12 hours)?       … Did the involved party feel that there were conflicting priorities between keeping the patient safe and

35. Gap Analysis Facilitator's Guide: Appendix C | Agency for Healthcare Research and Quality
    cahps.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apc.html
    August 01, 2022 - Have the staff had training related to the vulnerabilities of caregivers involved in harm events?   … Do individuals directly involved in events undergo a "fitness for work" assessment?         … Is followup provided for staff involved in harm events?        

36. Tools To Improve Diagnostic Safety | Agency for Healthcare Research and Quality
    cahps.ahrq.gov/diagnostic-safety/tools/index.html
    March 01, 2024 - This guide encourages hospital patients and family members to be involved in their care. … based on clinical evidence, best practices, and a compilation of resources from the project, which involved

37. The SHARE Approach—Essential Steps of Shared Decisionmaking: Quick Reference Guide | Agency for Healthcare Research and Quality
    cahps.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-1.html
    September 01, 2020 - Seek your patient's participation Communicate that a choice exists and invite your patient to be involved … Collaborative Roles in Shared Decisionmaking Who is involved? … or physician assistant, communicates that a health care choice exists and invites the patient to be involved

38. SHARE Approach Workshop Curriculum | Agency for Healthcare Research and Quality
    cahps.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod1-guide.html
    September 01, 2020 - Explain key steps for conducting shared decision making, including who is involved. … Who is involved, and how do we do it? … Return to Contents Slide 20: Who is involved in shared decision making in the clinical setting? … Training Guide Script : Say: Who is involved in shared decision making in the clinical setting? … The entire medical team should be familiar with and involved in shared decision making.

39. Maine Hospital Speeds Patients’ Admitting Time from the Emergency Department After Using AHRQ Tools | Agency for Healthcare Research and Quality
    cahps.ahrq.gov/news/newsroom/case-studies/202001.html
    April 01, 2020 - Miller and Sawyer built a team consisting of frontline staff from all departments involved in admissions … Miller and Sawyer’s team gave constant feedback to all departments involved and received buy-in from

40. Inpatient Hospitalizations (in Thousands) Involving Influenza, 2006-2016 | Agency for Healthcare Research and Quality
    cahps.ahrq.gov/data/infographics/influenza-inpatient-hospitalizations.html
    May 01, 2020 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …