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  1. Strategy 2: Communicating for Improve Quality (Tool 5) (pdf file)

    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.pdf
    June 03, 2013 - Strategy 2: Communicating for Improve Quality (Tool 5) Guide to Patient and Family Engagement :: 1 Overview of Communication Competencies Effective communication between clinicians, patients, and families can lead to better health care outcomes and improved quality and safety. The following list identifies be…
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