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  1. healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_1.pdf
    October 01, 2016 - New Models of Primary Care Workforce and Financing - Case Example #1: Stanford Coordinated Care New Models of Primary Care Workforce and Financing Case Example Stanford Coordinated Care1 New Models of Primary Care Workforce and Financing Case Example #1: Stanford Coordinated Care Prepared for: Agen…
  2. healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule11.pptx
    November 02, 2018 - TeamSTEPPS 2.0 Module 11: Implementation Planning Module 11: Implementation Planning Online Master Trainer Course Welcome to the Welcome to Module 11 of the TeamSTEPPS 2.0 Online Master Trainer Course, Implementation Planning. This is Doctor Brigetta Craft, and I will be guiding you through this module. Here…
  3. healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
    October 01, 2018 - Implementing the New CAHPS Protocol for Obtaining Patient Comments About Their Care Implementing the New CAHPS Protocol for Obtaining Patient Comments About Their Care October 2018  Webcast Speakers Caren Ginsberg, PhD, Director, CAHPS Division, Center for Quality Improvement and Patient Safety, Agency for H…
  4. healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-patient-narrative-elicitation-protocol-qa-03-01-2017.pdf
    January 01, 2017 - Questions & Answers: The CAHPS Patient Narrative Elicitation Protocol QUESTIONS & ANSWERS The CAHPS Patient Narrative Elicitation Protocol: A Scientific Approach to Collecting Comments on Experiences of Care Narratives from patients about their health care experiences can provide a valuable complement to standar…
  5. healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4a_combo_psi03-pressureulcer-bestpractices.pdf
    January 01, 2012 - Selected Best Practices and Suggestions for Improvement Toolkit for Using the AHRQ Quality Indicators How To Improve Hospital Quality and Safety Selected …
  6. healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/medsurg.pdf
    March 19, 2014 - TeamSTEPPS Specialty Scenarios: Med-Surg TeamSTEPPS 2.0 Specialty Scenarios - 31 Specialty Scenarios MED-SURG Specialty Scenarios - 32 TeamSTEPPS 2.0 Specialty Scenarios Med-Surg Scenario 26 Appropriate for: All Specialties Setting: Clinic Ann Tayner is assigned to work in a busy Inte…
  7. Facapplycusp (doc file)

    healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/apply/facapplycusp.docx
    September 04, 2012 - SAY: The “Apply CUSP” module of the Comprehensive Unit-based Safety Program (or CUSP) Toolkit introduces Just Culture principles, which emphasize shared accountability and attitudes toward risk. This module also summarizes the concepts and activities of the other six modules in the CUSP Toolkit. Slide 1 SAY: In th…
  8. healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-april2015.pptx
    January 01, 2015 - TeamSTEPPS for Code Blue Teams: Piloting SBAR & CUS for Interprofessional Team Education TeamSTEPPS for Code Blue Teams: Piloting SBAR & CUS for Interprofessional Team Education April 8, 2015 TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› TeamSTEPPS® TeamSTEPPS for Code Blue Teams Slide ‹#› 1 Rules of Engagement Au…
  9. healthcare411.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/state-of-science.pdf
    April 02, 2020 - Operational Measurement of Diagnostic Safety: State of the Science Issue Brief Operational Measurement of Diagnostic Safety: State of the Science PATIENT SAFETY Operational Measurement of Diagnostic Safety: State of the Science Prepared for: Agency for Healthcare Research and Quality 5600 Fishers Lan…
  10. healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Regenstein_54.pdf
    May 08, 2008 - Hospital Language Services: Quality Improvement and Performance Measures Hospital Language Services: Quality Improvement and Performance Measures Marsha Regenstein, PhD, MCP; Jennifer Huang, MS; Catherine West, MS, RN; Holly Mead, PhD; Jennifer Trott, MPH; Melissa Stegun, MA Abstract For a growing segment…
  11. healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Implement_Hndbook_508.docx
    April 30, 2013 - Strategy 2: Communicating to Improve Quality (Implementation Handbook) Communicating to Improve Quality Implementation Handbook Strategy 3: Bedside Shift Report (Implementation Handbook) [Type text] [Type text] [Type text] Strategy 2: Communicating to Improve Quality (Implementation Handbook) Guide to Patient and …
  12. Slide 1 (pdf file)

    healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2016-materials/teamstepps-monthly-webinar-december2016.pdf
    January 01, 2016 - Slide 1 Reducing Workplace Violence with TeamSTEPPS® December 14, 2016 TEAMSTEPPS 05.2Mod 1 05.2 Page 2 TeamSTEPPS® Slide 2 Reducing Workplace Violence Rules of Engagement  Audio for the webinar can be accessed in two ways: 1. Through the phone (*Please mute your computer speakers) 2. Through your c…
  13. healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Human_Resources_Transcript_2011_02_01.pdf
    January 01, 2011 - Human Resources Issues Human Resources Issues February 2012  Podcast Speaker Wendy Leebov, Ed.D., CEO Leebov Golde & Associates Moderator Lise Rybowski, Consultant, CAHPS User Network; President, The Severyn Group Presentation Available https://www.cahps.ahrq.gov/News-and-Events/Podcasts.aspx Li…
  14. healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/b4_combo_documentationcoding.pdf
    March 15, 2016 - Documentation and Coding for Patient Safety Indicators Toolkit for Using the AHRQ Quality Indicators How To Improve Hospital Quality and Safety Tool B.4 i Documentation and Coding for the AHRQ Quality Indicators Note: This tool was updated based on test software provided by AHRQ as of March 2016 (alpha version…

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