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  1. cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/2-why-improve/cahps-section-2-why-improve-patient-experience.pdf
    May 01, 2017 - The CAHPS Ambulatory Care Improvement Guide: Why Improve Patient Experience? The CAHPS Ambulatory Care Improvement Guide Practical Strategies for Improving Patient Experience Section 2: Why Improve Patient Experience? Visit the AHRQ Website for the full Guide. May 2017 (updated) https://www.ahrq.gov/cahps/qua…
  2. cahps.ahrq.gov/sites/default/files/wysiwyg/chsp/data/chsp-brief3-variation-in-health-system-characteristics-across-states-2016.pdf
    January 01, 2016 - Variation in Health System Characteristics Across States, 2016 1 Variation in Health System Characteristics Across States, 2016 By the end of 2016, there were 626 health systems* in the United States. Number of health systems with hospitals located in each State 4 to 7 systems 9 to 15 systems 16 to 22 system…
  3. cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2016-materials/teamstepps-monthly-webinar-march2016.pptx
    January 01, 2016 - Five hours in the PACU? MetroHealth Uses TeamSTEPPS to Improve Patient Transfer from OR to ICU Five hours in the PACU? MetroHealth Uses TeamSTEPPS to Improve Patient Transfer from OR to ICU March 9, 2016 TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› TeamSTEPPS® OR to ICU Transfer Slide ‹#› 1 Rules of Engagement A…
  4. cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2013-materials/teamstepps-monthly-webinar-april2013.pptx
    January 01, 2013 - TeamSTEPPS for Learners TeamSTEPPS for Learners April 10, 2013 TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› TeamSTEPPS 1 Acknowledgements Project Sponsors Jim Battles, PhD (AHRQ) Heidi King, MS (DoD) Project Team Health Research & Educational Trust (HRET) Barb Edson (Project Director) Chris Hund (Project Manager)…
  5. cahps.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/healthited-issuebrief.pdf
    February 01, 2021 - Health Information Technology for Engaging Patients in Diagnostic Decision Making in Emergency Departments e PATIENT SAFETY Issue Brief 4 Health Information Technology for Engaging Patients in Diagnostic Decision Making in Emergency Departments This page intentionally left blank. e Issue Brief 4 Health I…
  6. cahps.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/nurse-role-dxsafety.pdf
    September 02, 2022 - Reinforcing the Value and Roles of Nurses in Diagnostic Safety - Issue Brief Issue Brief 10 Reinforcing the Value and Roles of Nurses in Diagnostic Safety: Pragmatic Recommendations for Nurse Leaders and Educators PATIENT SAFETY e This page intentionally left blank. e Issue Brief 10 Reinforcing the Va…
  7. cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule11.pptx
    November 02, 2018 - TeamSTEPPS 2.0 Module 11: Implementation Planning Module 11: Implementation Planning Online Master Trainer Course Welcome to the Welcome to Module 11 of the TeamSTEPPS 2.0 Online Master Trainer Course, Implementation Planning. This is Doctor Brigetta Craft, and I will be guiding you through this module. Here…
  8. cahps.ahrq.gov/sites/default/files/wysiwyg/chsp/data/chsp-brief4-aco-participation.pdf
    January 01, 2019 - Health System Participation in Accountable Care Organizations, 2016 1 Comparative Health System Performance Initiative Health System Participation in Accountable Care Organizations (ACOs), 2016 Rachel M. Machta, Ph.D., David J. Jones, Ph.D., Michael F. Furukawa, Ph.D., Daniel Miller, M.S., and Eugene C. Rich…
  9. cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-patient-narrative-elicitation-protocol-qa-03-01-2017.pdf
    January 01, 2017 - Questions & Answers: The CAHPS Patient Narrative Elicitation Protocol QUESTIONS & ANSWERS The CAHPS Patient Narrative Elicitation Protocol: A Scientific Approach to Collecting Comments on Experiences of Care Narratives from patients about their health care experiences can provide a valuable complement to standar…
  10. cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4a_combo_psi03-pressureulcer-bestpractices.pdf
    January 01, 2012 - Selected Best Practices and Suggestions for Improvement Toolkit for Using the AHRQ Quality Indicators How To Improve Hospital Quality and Safety Selected …
  11. cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-april2015.pptx
    January 01, 2015 - TeamSTEPPS for Code Blue Teams: Piloting SBAR & CUS for Interprofessional Team Education TeamSTEPPS for Code Blue Teams: Piloting SBAR & CUS for Interprofessional Team Education April 8, 2015 TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› TeamSTEPPS® TeamSTEPPS for Code Blue Teams Slide ‹#› 1 Rules of Engagement Au…
  12. Facapplycusp (doc file)

    cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/apply/facapplycusp.docx
    September 04, 2012 - SAY: The “Apply CUSP” module of the Comprehensive Unit-based Safety Program (or CUSP) Toolkit introduces Just Culture principles, which emphasize shared accountability and attitudes toward risk. This module also summarizes the concepts and activities of the other six modules in the CUSP Toolkit. Slide 1 SAY: In th…
  13. cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/medsurg.pdf
    March 19, 2014 - TeamSTEPPS Specialty Scenarios: Med-Surg TeamSTEPPS 2.0 Specialty Scenarios - 31 Specialty Scenarios MED-SURG Specialty Scenarios - 32 TeamSTEPPS 2.0 Specialty Scenarios Med-Surg Scenario 26 Appropriate for: All Specialties Setting: Clinic Ann Tayner is assigned to work in a busy Inte…
  14. cahps.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/state-of-science.pdf
    April 02, 2020 - Operational Measurement of Diagnostic Safety: State of the Science Issue Brief Operational Measurement of Diagnostic Safety: State of the Science PATIENT SAFETY Operational Measurement of Diagnostic Safety: State of the Science Prepared for: Agency for Healthcare Research and Quality 5600 Fishers Lan…
  15. cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Regenstein_54.pdf
    May 08, 2008 - Hospital Language Services: Quality Improvement and Performance Measures Hospital Language Services: Quality Improvement and Performance Measures Marsha Regenstein, PhD, MCP; Jennifer Huang, MS; Catherine West, MS, RN; Holly Mead, PhD; Jennifer Trott, MPH; Melissa Stegun, MA Abstract For a growing segment…
  16. cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Implement_Hndbook_508.docx
    April 30, 2013 - Strategy 2: Communicating to Improve Quality (Implementation Handbook) Communicating to Improve Quality Implementation Handbook Strategy 3: Bedside Shift Report (Implementation Handbook) [Type text] [Type text] [Type text] Strategy 2: Communicating to Improve Quality (Implementation Handbook) Guide to Patient and …
  17. cahps.ahrq.gov/sites/default/files/wysiwyg/chsp/data/chsp-brief7-ma-plans.pdf
    March 01, 2019 - Provider-Offered Medicare Advantage Plans Among U.S. Health Systems, 2016 1 Provider-Offered Medicare Advantage Plans Among U.S. Health Systems, 2016 *This analysis is based on AHRQ’s Compendium of U.S. Health Systems, 2016. Developed as part of the Comparative Health System Performance (CHSP) Initiative, the Com…
  18. cahps.ahrq.gov/sites/default/files/wysiwyg/chsp/data/chsp-brief5-insurance-products.pdf
    January 01, 2019 - Provider-Offered Insurance Products among U.S. Health Systems, 2016 1 Provider-Offered Insurance Products Among U.S. Health Systems, 2016 *This analysis is based on AHRQ’s Compendium of U.S. Health Systems, 2016. Developed as part of the Comparative Health System Performance (CHSP) Initiative, the Compendium i…
  19. cahps.ahrq.gov/sites/default/files/wysiwyg/chsp/data/chsp-brief6-bundled-payments.pdf
    January 01, 2019 - Health System Participation in Medicare Bundled Payment Models, 2016 1 Health System Participation in Medicare Bundled Payment Models, 2016 *This analysis is based on AHRQ’s Compendium of U.S. Health Systems, 2016 and the Hospital Linkage File. Developed as part of the Comparative Health System Performance (CHSP)…

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