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healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule11.pptx
November 02, 2018 - Develop standardized procedures for integrating new acquired staff. Publicize your success.
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healthcare411.ahrq.gov/teamstepps/instructor/scenarios/ambulatory.html
October 01, 2014 - Skip to main content
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/2-why-improve/cahps-section-2-why-improve-patient-experience.pdf
May 01, 2017 - The CAHPS Ambulatory Care Improvement Guide: Why Improve Patient Experience?
The CAHPS Ambulatory Care
Improvement Guide
Practical Strategies for Improving Patient Experience
Section 2: Why Improve Patient Experience?
Visit the AHRQ Website for the full Guide.
May 2017 (updated)
https://www.ahrq.gov/cahps/qua…
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2016-materials/teamstepps-monthly-webinar-march2016.pptx
January 01, 2016 - Five hours in the PACU? MetroHealth Uses TeamSTEPPS to Improve Patient Transfer from OR to ICU
Five hours in the PACU? MetroHealth Uses TeamSTEPPS to Improve Patient Transfer from OR to ICU
March 9, 2016
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
TeamSTEPPS®
OR to ICU Transfer
Slide ‹#›
1
Rules of Engagement
A…
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/healthited-issuebrief.pdf
February 01, 2021 - Health Information Technology for Engaging Patients in Diagnostic Decision Making in Emergency Departments
e PATIENT
SAFETY
Issue Brief 4
Health Information Technology for
Engaging Patients in Diagnostic Decision
Making in Emergency Departments
This page intentionally left blank.
e
Issue Brief 4
Health I…
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_1.pdf
October 01, 2016 - New Models of Primary Care Workforce and Financing - Case Example #1: Stanford Coordinated Care
New Models of Primary Care
Workforce and Financing
Case
Example Stanford Coordinated Care1
New Models of Primary Care Workforce
and Financing
Case Example #1: Stanford Coordinated Care
Prepared for:
Agen…
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/teamstepps_webinar_012017.pptx
January 01, 2017 - Brain Based Learning
Brain Based Learning Strategies to Improve TeamSTEPPS® Deployment and Health Care High Reliability
January 11, 2017
TEAMSTEPPS 05.2
Mod 1 2.0 Page ‹#›
Brain Based Learning Strategies
1
Page ‹#›
Rules of Engagement
Audio for the webinar can be accessed in two ways:
Through the phone (*Ple…
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
October 01, 2018 - Implementing the New CAHPS Protocol for Obtaining Patient Comments About Their Care
Implementing the New CAHPS Protocol for
Obtaining Patient Comments About Their Care
October 2018 Webcast
Speakers
Caren Ginsberg, PhD, Director, CAHPS Division, Center for Quality Improvement and Patient Safety,
Agency for H…
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/pfepc-fullguide-final508.pdf
April 01, 2018 - The Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families
The Guide to Improving
Patient Safety in Primary
Care Settings by Engaging
Patients and Families
Prepared for:
Agency for Healthcare Research and Quality
5600 Fishers Lane
Rockville, MD 20857
www.ahrq.gov
The Guide wa…
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-patient-narrative-elicitation-protocol-qa-03-01-2017.pdf
January 01, 2017 - Questions & Answers: The CAHPS Patient Narrative Elicitation Protocol
QUESTIONS & ANSWERS
The CAHPS Patient Narrative Elicitation Protocol:
A Scientific Approach to Collecting Comments on Experiences of Care
Narratives from patients about their health care experiences can provide a valuable complement to
standar…
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4a_combo_psi03-pressureulcer-bestpractices.pdf
January 01, 2012 - Selected Best Practices and Suggestions for Improvement
Toolkit for Using the AHRQ Quality Indicators
How To Improve Hospital Quality and Safety
Selected …
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/medsurg.pdf
March 19, 2014 - TeamSTEPPS Specialty Scenarios: Med-Surg
TeamSTEPPS 2.0 Specialty Scenarios - 31
Specialty
Scenarios
MED-SURG
Specialty Scenarios - 32 TeamSTEPPS 2.0
Specialty
Scenarios
Med-Surg
Scenario 26
Appropriate for: All Specialties
Setting: Clinic
Ann Tayner is assigned to work in a busy Inte…
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/apply/facapplycusp.docx
September 04, 2012 - SAY:
The “Apply CUSP” module of the Comprehensive Unit-based Safety Program (or CUSP) Toolkit introduces Just Culture principles, which emphasize shared accountability and attitudes toward risk. This module also summarizes the concepts and activities of the other six modules in the CUSP Toolkit.
Slide 1
SAY:
In th…
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Regenstein_54.pdf
May 08, 2008 - Hospital Language Services: Quality Improvement and Performance Measures
Hospital Language Services: Quality
Improvement and Performance Measures
Marsha Regenstein, PhD, MCP; Jennifer Huang, MS; Catherine West, MS, RN;
Holly Mead, PhD; Jennifer Trott, MPH; Melissa Stegun, MA
Abstract
For a growing segment…
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Implement_Hndbook_508.docx
April 30, 2013 - Strategy 2: Communicating to Improve Quality (Implementation Handbook)
Communicating to
Improve Quality
Implementation Handbook
Strategy 3: Bedside Shift Report (Implementation Handbook)
[Type text] [Type text] [Type text]
Strategy 2: Communicating to Improve Quality (Implementation Handbook)
Guide to Patient and …
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Implement_Hndbook_508_v2.pdf
January 28, 2011 - opportunities ...................................................................................... 22
Integrating … Implementation Coordinator,
Patewood Memorial Hospital
Integrating patients and family advisors into … problem solving
Step 5: Implement and Coordinate Advisor Activities
Tracking advisor opportunities
Integrating
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/hospitalguide/lephospitalguide.pdf
January 01, 2011 - Improving Patient Safety Systems for Limited English Proficiency Patients: A Guide for Hospitals
Improving Patient Safety
Systems for Limited-English-
Proficient (LEP) Patients
A Guide for Hospitals
Improving Patient Safety
Systems for LEP Patients
Goal of the Guide:
Help hospital leaders better understand…
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/hospitalguide/lephospitalguide.pptx
January 01, 2011 - Improving Patient Safety Systems for Limited English Proficiency Patients
Improving Patient Safety Systems for Limited-English- Proficient (LEP) Patients
A Guide for Hospitals
Improving Patient Safety Systems for LEP Patients
Goal of the Guide:
Help hospital leaders better understand how to address the issue o…
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2016-materials/teamstepps-monthly-webinar-december2016.pdf
January 01, 2016 - Slide 1
Reducing Workplace Violence with
TeamSTEPPS®
December 14, 2016
TEAMSTEPPS 05.2Mod 1 05.2 Page 2
TeamSTEPPS®
Slide 2
Reducing Workplace
Violence
Rules of Engagement
Audio for the webinar can be accessed in two
ways:
1. Through the phone (*Please mute your computer
speakers)
2. Through your c…
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module4/putoolkit_module4_tools.docx
January 01, 1995 - Pressure Ulcer Prevention Toolkit
Pressure Ulcer Prevention Toolkit
Module 4 Tools
2G: Pieper Pressure Ulcer Knowledge Test
4A: Assigning Responsibilities for Using Best Practice Bundle with the left column completed (by the Implementation Team Leader/co-leaders and best practices decided upon earlier by the team
4B:…