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  1. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-surveys-webcast-transcript.pdf
    January 01, 2018 - Understanding CAHPS Surveys: A Primer For New Users Webcast Transcript Understanding CAHPS Surveys: A Primer for New Users January 2018  Webcast Speakers Caren Ginsberg, PhD, Director, CAHPS Division, Center for Quality Improvement and Patient Safety, Agency for Healthcare Research and Quality Dale Shaller, M…
  2. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
    October 01, 2018 - Implementing the New CAHPS Protocol for Obtaining Patient Comments About Their Care Implementing the New CAHPS Protocol for Obtaining Patient Comments About Their Care October 2018  Webcast Speakers Caren Ginsberg, PhD, Director, CAHPS Division, Center for Quality Improvement and Patient Safety, Agency for H…
  3. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_4-situation-monitoring.pptx
    July 01, 2023 - Situation Monitoring: Obstetric Hemorrhage - PowerPoint Presentation Situation Monitoring Obstetric Hemorrhage Module 4 of 8 SPPC-II Toolkit AHRQ Pub. No. 23-0046 July 2023 Hospital AIM Team Leads SPPC-II SCRIPT Welcome to Module 4 of the SPPC-II Teamwork Toolkit. In this module, we will talk about situation moni…
  4. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_4-situation-monitoring-speaker-notes.pdf
    July 01, 2023 - Situation Monitoring: Obstetric Hemorrhage SPPC‐II Toolkit                                                                                     Hospital AIM Team Leads SPPC II Situation Monitoring Obstetric Hemorrhage Module 4 of 8 ‐ SCRIPT Welcome to Module 4 of the Safety Program for Perinatal Ca…
  5. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Rivard_97.pdf
    April 28, 2008 - Is There an Association Between Patient Safety Indicators and Hospital Teaching Status? Is There an Association Between Patient Safety Indicators and Hospital Teaching Status? Peter E. Rivard, PhD; Cindy L. Christiansen, PhD; Shibei Zhao, MPH; Anne Elixhauser, PhD; Amy K. Rosen, PhD Abstract Objective: W…
  6. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-new-sops-workplace-safety-mcgaffigan.pdf
    December 01, 2020 - New AHRQ SOPS® Workplace Safety Supplemental Items for Hospitals - McGaffigan Workforce Safety Patricia McGaffigan, RN, MS, CPPS pmcgaffigan@ihi.org; @Pmcgaffigan_IHI mailto:pmcgaffigan@ihi.org Why Workforce Safety Matters Workforce safety is essential for safe, high- quality care and is preconditional to …
  7. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medoffice-resourcelist.pdf
    April 01, 2023 - Resource List - AHRQ Medical Office Survey SOPS Medical Office Survey Resource List 1 Improving Patient Safety in Medical Offices: A Resource List for Users of the AHRQ Medical Office Survey on Patient Safety Culture I. Purpose This document provides a list of references to websites and other publicly availab…
  8. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/chipra-135-graphics-section-5.pdf
    November 26, 2013 - Graphics for Section 5. Evidence or Other Justification for the Focus of the Measure                                                                                                     Q‐METRIC Sickle Cell Disease Measure 2: Timeliness of Antibiotic …
  9. Section 5, Table 4 (pdf file)

    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-216-section-5-table-4.pdf
    January 01, 2011 - Section 5, Table 4 Table 4: Evidence Supporting Appropriate Emergency Department Fever Management for Children with Sickle Cell Disease Type of evidence Key findings Level of evidence (USPSTF ranking*) Citation(s) Clinical guidelines All children with SCD who have fever greater than 38.5 degrees Cels…
  10. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/NCINQTobaccoUseHelp-References.pdf
    August 01, 2012 - National Collaborative for Innovation in Quality Measurement Tobacco Use and Help List of References Campaign for Tobacco-Free Kids. 2012. Tobacco Overview. http://www.tobaccofreekids.org/facts_issues/tobacco_101/ (April 2012). Campaign for Tobacco-Free Kids. 2011. Health Harms from Smoking and Other Tobac…
  11. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HIT/HIT_CAHPS_Meeting_Summary.pdf
    December 01, 2006 - HIT/CAHPS Stakeholders Meeting Summary Health Information Technology- Consumer Assessment of Healthcare Providers and Systems Stakeholders Meeting Meeting Summary June 28, 2006 1 Introduction On June 28, 2006, the Agency for Healthcare Research and Qual…
  12. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/compare/WR_751_AHRQ_Quigley_08_26_10.pdf
    April 01, 2010 - Improving Hospital Inpatient Nursing Care: A Case Study of One Hospital's Intervention to Improve the Patient's Care Experience W O R K I N G P A P E R Improving Hospital Inpatient Nursing Care A Case Study of One Hospital’s Intervention to Improve the Patient’s Care Experience …
  13. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/Case_Study_Specialty_Practice_Updated.pdf
    October 01, 2011 - Improving Customer Service and Access in a Surgical Practice WORKING P A P E R Improving Customer Service and Access in a Surgical Practice A Case Study of a Successful Quality Improvement Intervention Denise D. Quigley, Shelley H. Wiseman, and Donna O. Farley WR-848-AHRQ August 2011 Prepared for th…
  14. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/chsp/compendium/2018-compendium-techdoc.pdf
    January 01, 2018 - linking hospital cost report data available through the HCRIS data.xiii CMS requires Medicare-certified institutional
  15. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/guidance-cg-cahps.pdf
    April 01, 2021 - If you have an institutional review board (IRB) that reviews research involving human subjects, customize
  16. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/ambulatory/6bb-toolkit-prepare.pdf
    February 18, 2021 - Six Building Blocks How-To-Implement Toolkit: Prepare and Launch Guide Table of Contents Introduction ......................................................................................................................................1 What Is the Prepare and Launch Guide? .....................................…
  17. ce.effectivehealthcare.ahrq.gov/hai/cusp/toolkit/content-calls/conflict.html
    April 01, 2013 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  18. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/ts2-0ltc_course_mgmt_guide.pdf
    January 01, 2007 - Course Management Guide TeamSTEPPS 2.0 for Long-Term Care Course Management Guide – A-i TeamSTEPPS 2.0 for Long-Term Care Course Management Guide TABLE OF CONTENTS Introduction ................................................................................................................................... 1 …
  19. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20110511/talkingquality-audience-webcast-20110511-transcript.pdf
    May 24, 2011 - Who Are You Talking To? New Insights Into the Audience for Consumer Reports on Health Care Quality Transcript release date 5/24/11 www.talkingquality.ahrq.gov Who Are You Talking To? New Insights Into the Audience for Consumer Reports on Health Care Quality Moderator: Lise Rybowski, Consultant, Talking…
  20. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hsops2.0-webcast-transcript.pdf
    January 01, 2020 - SOPS™ Introducing the New SOPS Hospital Survey 2.0 webcast transcript October 2019 https://www.ahrq.gov/sops/index.html 1 Introducing the New SOPS Hospital Survey 2.0 October 30, 2019 – Webcast Transcript Speakers: Laura Gray, M.P.H. Senior Study Director User Network for the AH…

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