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  1. ce.effectivehealthcare.ahrq.gov/hai/cusp/toolkit/content-calls/assertion.html
    April 01, 2013 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  2. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-webcast-transcript-ad.pdf
    June 01, 2020 - SOPS™ 101 Webcast Transcript November 2018 https://www.ahrq.gov/sops/index.html 1 Understanding SOPS Surveys: A Primer for New Users October 23, 2018 – Webcast Transcript Speakers: Laura Gray, M.P.H. Senior Study Director User Network for the AHRQ Surveys on Patient Safety C…
  3. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/mowebinar_2014/mowebinar_2014transcript.pdf
    January 01, 2014 - Success Stories from the AHRQ Medical Office Survey on Patient Safety Culture Webinar Transcript Success Stories from the AHRQ Medical Office Survey on Patient Safety Culture September 16, 2014 – Webinar Transcript Speakers Theresa Famolaro, MPS, Database Manager, AHRQ Surveys on Patient Safety Culture, Westat, …
  4. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-transcript.pdf
    January 01, 2019 - Understanding CAHPS® Surveys Webcast Transcript Understanding CAHPS® Surveys: A Primer for New Users January 2019 Webcast Speakers Caren Ginsberg, PhD, Director, CAHPS Division, Center for Quality Improvement and Patient Safety, Agency for Healthcare Research and Quality Susan Edgman-Levitan, P.A., Executive …
  5. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-surveys-webcast-transcript.pdf
    January 01, 2018 - Understanding CAHPS Surveys: A Primer For New Users Webcast Transcript Understanding CAHPS Surveys: A Primer for New Users January 2018  Webcast Speakers Caren Ginsberg, PhD, Director, CAHPS Division, Center for Quality Improvement and Patient Safety, Agency for Healthcare Research and Quality Dale Shaller, M…
  6. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
    October 01, 2018 - Implementing the New CAHPS Protocol for Obtaining Patient Comments About Their Care Implementing the New CAHPS Protocol for Obtaining Patient Comments About Their Care October 2018  Webcast Speakers Caren Ginsberg, PhD, Director, CAHPS Division, Center for Quality Improvement and Patient Safety, Agency for H…
  7. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_4-situation-monitoring.pptx
    July 01, 2023 - Situation Monitoring: Obstetric Hemorrhage - PowerPoint Presentation Situation Monitoring Obstetric Hemorrhage Module 4 of 8 SPPC-II Toolkit AHRQ Pub. No. 23-0046 July 2023 Hospital AIM Team Leads SPPC-II SCRIPT Welcome to Module 4 of the SPPC-II Teamwork Toolkit. In this module, we will talk about situation moni…
  8. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_4-situation-monitoring-speaker-notes.pdf
    July 01, 2023 - Situation Monitoring: Obstetric Hemorrhage SPPC‐II Toolkit                                                                                     Hospital AIM Team Leads SPPC II Situation Monitoring Obstetric Hemorrhage Module 4 of 8 ‐ SCRIPT Welcome to Module 4 of the Safety Program for Perinatal Ca…
  9. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Rivard_97.pdf
    April 28, 2008 - Is There an Association Between Patient Safety Indicators and Hospital Teaching Status? Is There an Association Between Patient Safety Indicators and Hospital Teaching Status? Peter E. Rivard, PhD; Cindy L. Christiansen, PhD; Shibei Zhao, MPH; Anne Elixhauser, PhD; Amy K. Rosen, PhD Abstract Objective: W…
  10. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/compare/WR_751_AHRQ_Quigley_08_26_10.pdf
    April 01, 2010 - Improving Hospital Inpatient Nursing Care: A Case Study of One Hospital's Intervention to Improve the Patient's Care Experience W O R K I N G P A P E R Improving Hospital Inpatient Nursing Care A Case Study of One Hospital’s Intervention to Improve the Patient’s Care Experience …
  11. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/Case_Study_Specialty_Practice_Updated.pdf
    October 01, 2011 - Improving Customer Service and Access in a Surgical Practice WORKING P A P E R Improving Customer Service and Access in a Surgical Practice A Case Study of a Successful Quality Improvement Intervention Denise D. Quigley, Shelley H. Wiseman, and Donna O. Farley WR-848-AHRQ August 2011 Prepared for th…
  12. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/ambulatory/6bb-toolkit-prepare.pdf
    February 18, 2021 - Six Building Blocks How-To-Implement Toolkit: Prepare and Launch Guide Table of Contents Introduction ......................................................................................................................................1 What Is the Prepare and Launch Guide? .....................................…
  13. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20110511/talkingquality-audience-webcast-20110511-transcript.pdf
    May 24, 2011 - Who Are You Talking To? New Insights Into the Audience for Consumer Reports on Health Care Quality Transcript release date 5/24/11 www.talkingquality.ahrq.gov Who Are You Talking To? New Insights Into the Audience for Consumer Reports on Health Care Quality Moderator: Lise Rybowski, Consultant, Talking…
  14. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/action-planning-webcast-transcript.pdf
    June 01, 2019 - Action Planning for the SOPS Surveys Webcast Transcript February 2019 https://www.ahrq.gov/sops/index.html 1 Action Planning for the SOPS Surveys January 17, 2019 – Webcast Transcript Speakers: Laura Gray, M.P.H. Senior Study Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS), Westa…
  15. ce.effectivehealthcare.ahrq.gov/sites/default/files/publications2/files/takeheart-executive-summary.pdf
    August 01, 2023 - Executive Summary: Implementing PCOR To Increase Referral, Enrollment, and Retention in Cardiac Rehabilitation through Automatic Referral with Care Coordination e Implementing PCOR To Increase Referral, Enrollment, and Retention in Cardiac Rehabilitation through Automatic Referral with Care Coordination Final E…
  16. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/podcasts_webinars/TalkingQuality_Audience_Webcast_2011_05_11_Transcript.pdf
    January 01, 2011 - Who Are You Talking To? New Insights Into the Audience for Consumer Reports on Health Care Quality Transcript release date 5/24/11 www.talkingquality.ahrq.gov Who Are You Talking To? New Insights Into the Audience for Consumer Reports on Health Care Quality Moderator: Lise Rybowski, Consultant, Talking…
  17. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/navigating-hierarchy-transcript.doc
    December 10, 2013 - Paul Tedrick AHA – Chicago December 10, 2013 11:00AM CT Operator: This is a recording for the Paul Tedrick teleconference with American Hospital Association Chicago, Tuesday, December 10th, 2013, scheduled for 11:00AM Central Time. Ladies and gentlemen, thank you for your patience in holding; we now have our speake…
  18. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narratives-presentations-summary.pdf
    January 01, 2022 - Advancing the Science and Implementation of Patient Narratives: Summary of Presentations Advancing the Science and Implementation of Patient Narratives: Summary of Presentations October 7, 2021 Patient Narratives Research Meeting: Summary 2 Introduction and Overview ..........................................…
  19. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/improving-cg-cahps-scores-webcast-transcript.pdf
    March 01, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores March 2016  Webcast Speakers Rick Evans, MA, Senior Vice President and Chief Experience Officer, NewYork-Presbyterian Hospital Debra Rosen, RN, MPH, Director, Quali…
  20. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/b4_combo_documentationcoding.pdf
    March 15, 2016 - Documentation and Coding for Patient Safety Indicators Toolkit for Using the AHRQ Quality Indicators How To Improve Hospital Quality and Safety Tool B.4 i Documentation and Coding for the AHRQ Quality Indicators Note: This tool was updated based on test software provided by AHRQ as of March 2016 (alpha version…

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