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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-webcast-transcript-ad.pdf
June 01, 2020 - SOPS™ 101 Webcast Transcript
November 2018 https://www.ahrq.gov/sops/index.html 1
Understanding SOPS Surveys: A Primer for New Users
October 23, 2018 – Webcast Transcript
Speakers:
Laura Gray, M.P.H.
Senior Study Director
User Network for the AHRQ Surveys on Patient Safety C…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/mowebinar_2014/mowebinar_2014transcript.pdf
January 01, 2014 - Success Stories from the AHRQ Medical Office Survey on Patient Safety Culture Webinar Transcript
Success Stories from the AHRQ Medical Office Survey on Patient Safety Culture
September 16, 2014 – Webinar Transcript
Speakers
Theresa Famolaro, MPS, Database Manager, AHRQ Surveys on Patient Safety Culture, Westat, …
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-transcript.pdf
January 01, 2019 - Understanding CAHPS® Surveys Webcast Transcript
Understanding CAHPS® Surveys: A Primer for New Users
January 2019 Webcast
Speakers
Caren Ginsberg, PhD, Director, CAHPS Division, Center for Quality Improvement and Patient Safety, Agency
for Healthcare Research and Quality
Susan Edgman-Levitan, P.A., Executive …
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-surveys-webcast-transcript.pdf
January 01, 2018 - Understanding CAHPS Surveys: A Primer For New Users Webcast Transcript
Understanding CAHPS Surveys: A Primer for New Users
January 2018 Webcast
Speakers
Caren Ginsberg, PhD, Director, CAHPS Division, Center for Quality Improvement and Patient Safety, Agency
for Healthcare Research and Quality
Dale Shaller, M…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
October 01, 2018 - Implementing the New CAHPS Protocol for Obtaining Patient Comments About Their Care
Implementing the New CAHPS Protocol for
Obtaining Patient Comments About Their Care
October 2018 Webcast
Speakers
Caren Ginsberg, PhD, Director, CAHPS Division, Center for Quality Improvement and Patient Safety,
Agency for H…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_4-situation-monitoring.pptx
July 01, 2023 - Situation Monitoring: Obstetric Hemorrhage - PowerPoint Presentation
Situation Monitoring
Obstetric Hemorrhage
Module 4 of 8
SPPC-II
Toolkit
AHRQ Pub. No. 23-0046
July 2023
Hospital AIM Team
Leads
SPPC-II
SCRIPT
Welcome to Module 4 of the SPPC-II Teamwork Toolkit. In this module, we will talk about situation moni…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_4-situation-monitoring-speaker-notes.pdf
July 01, 2023 - Situation Monitoring: Obstetric Hemorrhage
SPPC‐II
Toolkit
Hospital AIM
Team
Leads
SPPC II
Situation Monitoring
Obstetric Hemorrhage
Module 4 of 8
‐
SCRIPT
Welcome to Module 4 of the Safety Program for Perinatal Ca…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Rivard_97.pdf
April 28, 2008 - Is There an Association Between Patient Safety Indicators and Hospital Teaching Status?
Is There an Association Between Patient Safety
Indicators and Hospital Teaching Status?
Peter E. Rivard, PhD; Cindy L. Christiansen, PhD; Shibei Zhao, MPH; Anne Elixhauser, PhD;
Amy K. Rosen, PhD
Abstract
Objective: W…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/compare/WR_751_AHRQ_Quigley_08_26_10.pdf
April 01, 2010 - Improving Hospital Inpatient Nursing Care: A Case Study of One Hospital's Intervention to Improve the Patient's Care Experience
W O R K I N G
P A P E R
Improving Hospital
Inpatient Nursing Care
A Case Study of One Hospital’s
Intervention to Improve the
Patient’s Care Experience
…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/Case_Study_Specialty_Practice_Updated.pdf
October 01, 2011 - Improving Customer Service and Access in a Surgical Practice
WORKING
P A P E R
Improving Customer
Service and Access in a
Surgical Practice
A Case Study of a Successful
Quality Improvement Intervention
Denise D. Quigley, Shelley H.
Wiseman, and Donna O. Farley
WR-848-AHRQ
August 2011
Prepared for th…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/ambulatory/6bb-toolkit-prepare.pdf
February 18, 2021 - Six Building Blocks How-To-Implement Toolkit: Prepare and Launch Guide
Table of Contents
Introduction ......................................................................................................................................1
What Is the Prepare and Launch Guide? .....................................…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20110511/talkingquality-audience-webcast-20110511-transcript.pdf
May 24, 2011 - Who Are You Talking To? New Insights Into the Audience for Consumer Reports on Health Care Quality
Transcript release date 5/24/11 www.talkingquality.ahrq.gov
Who Are You Talking To?
New Insights Into the Audience for
Consumer Reports on Health Care Quality
Moderator: Lise Rybowski, Consultant, Talking…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/action-planning-webcast-transcript.pdf
June 01, 2019 - Action Planning for the SOPS Surveys Webcast Transcript
February 2019 https://www.ahrq.gov/sops/index.html 1
Action Planning for the SOPS Surveys
January 17, 2019 – Webcast Transcript
Speakers:
Laura Gray, M.P.H.
Senior Study Director
User Network for the AHRQ Surveys on Patient Safety Culture (SOPS), Westa…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/publications2/files/takeheart-executive-summary.pdf
August 01, 2023 - Executive Summary: Implementing PCOR To Increase Referral, Enrollment, and Retention in Cardiac Rehabilitation through Automatic Referral with Care Coordination
e
Implementing PCOR To Increase Referral,
Enrollment, and Retention in Cardiac
Rehabilitation through Automatic Referral
with Care Coordination
Final E…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/podcasts_webinars/TalkingQuality_Audience_Webcast_2011_05_11_Transcript.pdf
January 01, 2011 - Who Are You Talking To? New Insights Into the Audience for Consumer Reports on Health Care Quality
Transcript release date 5/24/11 www.talkingquality.ahrq.gov
Who Are You Talking To?
New Insights Into the Audience for
Consumer Reports on Health Care Quality
Moderator: Lise Rybowski, Consultant, Talking…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/navigating-hierarchy-transcript.doc
December 10, 2013 - Paul Tedrick
AHA – Chicago
December 10, 2013
11:00AM CT
Operator:
This is a recording for the Paul Tedrick teleconference with American Hospital Association Chicago, Tuesday, December 10th, 2013, scheduled for 11:00AM Central Time. Ladies and gentlemen, thank you for your patience in holding; we now have our speake…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narratives-presentations-summary.pdf
January 01, 2022 - Advancing the Science and Implementation of Patient Narratives: Summary of Presentations
Advancing the Science and Implementation of
Patient Narratives: Summary of Presentations
October 7, 2021
Patient Narratives Research Meeting: Summary 2
Introduction and Overview ..........................................…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/improving-cg-cahps-scores-webcast-transcript.pdf
March 01, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores
Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores
March 2016 Webcast
Speakers
Rick Evans, MA, Senior Vice President and Chief Experience Officer, NewYork-Presbyterian Hospital
Debra Rosen, RN, MPH, Director, Quali…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/b4_combo_documentationcoding.pdf
March 15, 2016 - Documentation and Coding for Patient Safety Indicators
Toolkit for Using the AHRQ Quality Indicators
How To Improve Hospital Quality and Safety
Tool B.4 i
Documentation and Coding for the AHRQ Quality Indicators
Note: This tool was updated based on test software provided by AHRQ as of March 2016 (alpha
version…