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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/3_Liza_Nyeko_slides_37-40.pdf
October 08, 2013 - Myth Busting: Using the CG-CAHPS 12-Month Survey for Quality Improvement
Using CG-CAHPS for Patient
Experience Improvement Work at
Massachusetts General Hospital
Liza Nyeko
Rick Evans
October 8, 2013
CG-CAHPS Survey Administration
• MGH has administered CG-CAHPS since 2008
• 12 month version used since i…
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www.ahrq.gov/research/findings/final-reports/ssi/ssiexh49.html
April 01, 2018 - Improving the Measurement of Surgical Site Infection Risk Stratification/Outcome Detection
Exhibit 49. Revised manual process flow for surgical site infection surveillance
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Table of Contents
Improving the Measurement of Surgical Site Infection Risk Stratification/Outcome Detec…
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www.ahrq.gov/research/findings/final-reports/ssi/ssiexh47.html
April 01, 2018 - Improving the Measurement of Surgical Site Infection Risk Stratification/Outcome Detection
Exhibit 47. Surgeon specialties and health system affiliations
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Improving the Measurement of Surgical Site Infection Risk Stratification/Outcome Detection
Executive S…
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www.ahrq.gov/research/findings/final-reports/ssi/ssiexh51.html
April 01, 2018 - Improving the Measurement of Surgical Site Infection Risk Stratification/Outcome Detection
Exhibit 51. ICD-9 codes associated with followup visits in modified Denver Health algorithm
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Improving the Measurement of Surgical Site Infection Risk Stratification/Ou…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-survey-results-used-shaller-webinar.pdf
June 02, 2025 - Understanding CAHPS® Surveys: A Primer for New Users - Slides 39-47
How Are Survey Results Used?
Dale Shaller
Principal
Shaller Consulting Group
www.ahrq.gov/cahps
How Are Survey Results Used?
• Public reporting
• Value-based payment
• Recognition and certification
• Quality improvement
• Research
40
www.ah…
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www.ahrq.gov/es/patient-safety/settings/hospital/match/figure-txt.html
July 01, 2022 - Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation
Figure 1: Medication Reconciliation Upon Admission: High Level Process Map Before Redesign (Text Description)
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Table of Contents
Medications at Transitions and Clinical Handoffs (MAT…
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www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/chipra-135-graphics-section-1.pdf
November 26, 2013 - Graphics for Section 1. Basic Measurement Information
Q‐METRIC Sickle Cell Disease Measure …
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www.ahrq.gov/patient-safety/settings/hospital/match/figure-txt.html
July 01, 2022 - Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation
Figure 1: Medication Reconciliation Upon Admission: High Level Process Map Before Redesign (Text Description)
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Table of Contents
Medications at Transitions and Clinical Handoffs (MAT…
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www.ahrq.gov/research/publications/pubcomguide/index.html
July 01, 2024 - Publishing and Communications Guidelines
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Table of Contents
Publishing and Communications Guidelines
Section 1: Product Development
Audio and Video Products
Appendix 1-A. Release Forms
Appendix 1-B. Trademarks
Appendix 1-C. YouTube Submission Checklist
Appendix 1-D. Standards for …
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www.ahrq.gov/ncepcr/communities/pbrn/registry/research-support-organization-expanding-nagasaki.html
January 01, 2023 - Research support organization expanding from Nagasaki
Status:
Active
PBRN Acronym:
ROEN-PBRN
PBRN Type:
Family Medicine Network (at least 75% are Family Medicine Clinicians)
Network Category:
International
Street Address:
1-7-1 Sakamoto, Nagasaki City, Nagasaki, Japan
C…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/ginsberg-cahps-program.pdf
June 02, 2025 - Understanding CAHPS Surveys: A Primer for New Users - CAHPS Program
AHRQ’S CAHPS® PROGRAM
Caren Ginsberg, Ph.D.
Director, CAHPS & SOPS
Center for Quality Improvement & Patient Safety, AHRQ
6
AHRQ’s Core Competencies
• AHRQ is a research and development agency in
the US Department of Health and Human Services
…
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www.ahrq.gov/pqmp/implementation-qi/toolkit/antipsychotic/key-driver.html
July 01, 2021 - Safe and Judicious Use of Antipsychotic Medications in Children and Adolescents Toolkit
Key Driver Diagrams
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Table of Contents
Safe and Judicious Use of Antipsychotic Medications in Children and Adolescents Toolkit
Introduction
Overview
About the Measure
Key Driver Dia…
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www.ahrq.gov/research/findings/final-reports/crctoolkit/crctool2b1.html
April 01, 2018 - Tracking and Improving Screening for Colorectal Cancer Intervention
2.b-1 Academic Detailing Slides
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Table of Contents
Tracking and Improving Screening for Colorectal Cancer Intervention
I. Introduction
II. Background
III. Intervention Steps and Tools
IV. References
…
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www.ahrq.gov/research/findings/final-reports/ssi/ssiapp.html
April 01, 2018 - Improving the Measurement of Surgical Site Infection Risk Stratification/Outcome Detection
Appendix P. Focus Group Risk Factors
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Improving the Measurement of Surgical Site Infection Risk Stratification/Outcome Detection
Executive Summary
Chapter 1. Admini…
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-fisher.pdf
January 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Fisher
AHRQ’s Surveys on Patient Safety Culture™
(SOPS®) Program
Sylvia Fisher, Ph.D.
Center for Quality Improvement and Patient Safety, AHRQ
Agency for Healthcare Research and Quality
• AHRQ is:
► A research and science-based agency of the US Department of …
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www.ahrq.gov/sops/events/webinars/health-it.html
December 01, 2018 - Webcast: New AHRQ SOPS Health IT Patient Safety Supplemental Items
July 25, 2018
3 Key Takeaways from the July 2018 AHRQ Webcast: New SOPS™ Health Information Technology (Health IT) Patient Safety Supplemental Items for Hospitals (PDF, 161 KB)
Summary
Speakers and Presentation Slides
Recording
Tr…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_4_Letters_508.pdf
June 02, 2025 - Strategy 1: Working with Patients & Families as Advisors (Tool 4)
Guide to Patient and Family Engagement :: 1
Sample Letter of Invitation
for Advisory Council Applicants
Dear [insert name],
I am pleased to invite you to join the [patient and family advisory council or name of the council if it has been cho…
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www.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/index.html
August 01, 2017 - Planning a CAHPS Survey Project
Because CAHPS projects can vary in many regards, this section provides general guidance on project planning and design issues by reviewing the steps involved in getting your project off the ground, from the formation of a project team to the planning of an evaluation. It also off…
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www.ahrq.gov/cahps/surveys-guidance/ich/index.html
November 01, 2023 - CAHPS In-Center Hemodialysis Survey
The CAHPS In-Center Hemodialysis Survey asks adults with end-stage renal disease about their experiences with care from dialysis facilities. The Centers for Medicare & Medicaid Services (CMS) began national implementation of this survey in 2014. Dialysis facilities and End-St…
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-pediatric-safety.html
August 01, 2023 - Pediatric Diagnostic Safety: State of the Science and Future Directions
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Table of Contents
Pediatric Diagnostic Safety: State of the Science and Future Directions
Introduction
Challenges in Approaching Diagnostic Safety Unique to Children
Pediatric Diagnostic Safety Research and Initiat…