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  1. www.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/highlight03.html
    August 01, 2013 - How are CHIPRA Quality Demonstration States working to improve adolescent health care? Evaluation Highlight No. 3 Authors: Rachel Burton, Ian Hill, and Kelly Devers Contents Key Messages Background Findings Conclusions Implications Learn More Endnotes The CHIPRA Quality Demonstra…
  2. www.ahrq.gov/sites/default/files/wysiwyg/pqmp/lessons/lessons-performance-comparisons.pdf
    October 01, 2019 - Lessons from the Field: Making Performance Comparisons Lessons from the Field: Making Performance Comparisons Prepared for the Agency for Healthcare Research and Quality by L&M Policy Research, LLC with guidance from the Pediatric Quality Measure Program (PQMP) Grantees i Table of Contents List o…
  3. Faclearncusp (doc file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/learn/faclearncusp.docx
    January 01, 2009 - SAY: The “Learn About CUSP” module of the Comprehensive Unit-based Safety Program (or CUSP) Toolkit introduces CUSP and provides an overview of resources to use when applying the CUSP model. Slide 1 SAY: This module offers an outline and brief history of the CUSP model, summarizes the CUSP Toolkit modules, and expl…
  4. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/modules/onboarding/onboarding_scienceofsafety_training.pptx
    December 01, 2017 - Presentation: Science of Improving Patient Safety and Identifying Defects The Science of Improving Patient Safety and Identifying Defects AHRQ Safety Program for Surgery Onboarding AHRQ Pub No. 16(18)-0004-15-EF December 2017 Science of Improving Patient Safety ‹#› AHRQ Safety Program for Surgery – …
  5. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/modules/sustainability/sustainability_learn_from_defects_facnotes.docx
    December 01, 2017 - Accessible Facilitator Guide: Learn From Defects for Sustainability Slide Title and Commentary Slide Number and Slide Sustainability: Learning From Defects SAY: This module will review some concepts from Learning From Defects Through Sensemaking. It will also cover the Learning From Defects process from the per…
  6. www.ahrq.gov/hai/tools/surgery/modules/sustainability/learn-from-defects-fac-notes.html
    December 01, 2017 - Sustainability: Learning From Defects: Facilitator Notes AHRQ Safety Program for Surgery Slide 1: Sustainability: Learning From Defects Say: This module will review some concepts from Learning From Defects Through Sensemaking. It will also cover the Learning From Defects process from the perspective of …
  7. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/labor-delivery-unit/ldusafety.pptx
    May 01, 2017 - AHRQ Safety Program for Perinatal Care: Labor and Delivery Unit Safety AHRQ Safety Program for Perinatal Care Labor and Delivery Unit Safety AHRQ Publication No. 17-0003-21-EF May 2017 1 Learning Objectives 2 AHRQ Safety Program for Perinatal Care L&D Unit Safety 2 L&D Unit Safety Tools The Labor and Delivery…
  8. References (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/chipra-131-references.pdf
    October 23, 2013 - References References 1. Berry JG, Toomey SL, Zaslavsky AM, Jha AK, Nakamura MM, Klein DJ, Feng JY, Shulman S, Chiang VK, Kaplan W, Hall M, Schuster MA. Pediatric readmission prevalence and variability across hospitals. JAMA. 2013;309(4):372–380. 2. Pelletier AJ, Mansbach JM, …
  9. www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/perinatal/chipra-mc4-addtl-refs.pdf
    August 14, 2012 - Additional References for PMCoE Perinatal CHIPRA Project Additional References for PMCoE Perinatal CHIPRA Project 1. National Committee for Quality Assurance. HEDIS 2009 Technical Specifications for Physician Measurement. Washington, D.C.: National Committee for Quality Assurance, 2009. 2. National Committee …
  10. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/technical/intro-dailycare-slides.pptx
    January 01, 2017 - Presentation: Program Overview Introduction to Daily Care Processes: Evidence Behind Spontaneous Awakening Trials, Spontaneous Breathing Trials, and Head of Bed Elevation AHRQ Safety Program for Mechanically Ventilated Patients AHRQ Pub. No. 16(17)-0018-42-EF January 2017 Intro to Daily Care Processes ‹#› AHRQ …
  11. www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/0084additional.pdf
    August 14, 2012 - American College of Obstetricians and Gynecologists (ACOG) Additional References for PMCoE Perinatal CHIPRA Project 1. National Committee for Quality Assurance. HEDIS 2009 Technical Specifications for Physician Measurement. Washington, D.C.: National Committee for Quality Assurance, 2009. 2. National Committe…
  12. www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/0085addresource.pdf
    August 14, 2012 - American College of Obstetricians and Gynecologists (ACOG) Additional References for PMCoE Perinatal CHIPRA Project 1. National Committee for Quality Assurance. HEDIS 2009 Technical Specifications for Physician Measurement. Washington, D.C.: National Committee for Quality Assurance, 2009. 2. National Committe…
  13. www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/0085additionalreferences.pdf
    August 14, 2012 - American College of Obstetricians and Gynecologists (ACOG) Additional References for PMCoE Perinatal CHIPRA Project 1. National Committee for Quality Assurance. HEDIS 2009 Technical Specifications for Physician Measurement. Washington, D.C.: National Committee for Quality Assurance, 2009. 2. National Committe…
  14. www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/0082additional.pdf
    August 14, 2012 - American College of Obstetricians and Gynecologists (ACOG) Additional References for PMCoE Perinatal CHIPRA Project 1. National Committee for Quality Assurance. HEDIS 2009 Technical Specifications for Physician Measurement. Washington, D.C.: National Committee for Quality Assurance, 2009. 2. National Committe…
  15. www.ahrq.gov/practiceimprovement/delivery-initiative/redesigningprimaryhealthcareteams.html
    November 01, 2017 - Redesigning Primary Health Care Teams for Population Health and Quality Improvement Executive Summary Over a 3-year period, Penobscot Community Health Care implemented a primary care transformation initiative that redesigned its care teams and their workflows. Under this "Delegate Model," Penobsco…
  16. www.ahrq.gov/prevention/resources/chronic-care/clinical-community-relationships-measures-atlas/ccrm-atlasapd3.html
    March 01, 2013 - Clinical-Community Relationships Measures (CCRM) Atlas Wrap-Around Observation Manual—Second Version Previous Page Next Page Table of Contents Clinical-Community Relationships Measures (CCRM) Atlas Introduction Acknowledgments 1. Why Was the Clinical-Community Relationships Measures Atlas Deve…
  17. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/Best_Practices_Hosp_Leaders_508.docx
    March 13, 2013 - Strategy 1: Working with Patients & Families as Advisors (Implementation Handbook) Key Takeaways Hospital leaders have a critical role in creating and sustaining a supportive environment for patient and family engagement. Leaders make a commitment to patient and family engagement by: Modeling partnerships with patie…
  18. www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/module-4-mutual-support-facilitator-guide.pdf
    June 02, 2025 - TeamSTEPPS Video-Based Simulation: Facilitator Guide Module 4 Video-Based Simulation: Facilitator Guide Mutual Support Task Assistance TeamSTEPPS Training Curriculum This page intentionally left blank. 3 Table of Contents SECTION I: INTRODUCTION TO VIDEO-BASED SIMULATION TRAINING 4 TeamSTEPPS 4 V…
  19. www.ahrq.gov/cahps/quality-improvement/research/index.html
    March 01, 2025 - Research on Improving Patient Experience Many researchers study the feasibility and value of using CAHPS surveys to support efforts to improve patient experience in various healthcare settings. This page summarizes current and recent research funded under AHRQ’s CAHPS grants related to: Improving patient experi…
  20. www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2016_hp-chartbook.pdf
    January 01, 2016 - 2016 CAHPS Health Plan Survey Database Chartbook THE CAHPS DATABASE 2016 CAHPS Health Plan Survey Database 2016 Chartbook: What Consumers Say About Their Experiences With Their Health Plans and Medical Care AHRQ Contract No.: HHSA290201300003C Man…

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