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  1. www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6k.html
    June 01, 2014 - Care Coordination Measures Atlas Update Chapter 6. Measure Maps and Profiles (continued, 12) Previous Page Next Page Table of Contents Care Coordination Measures Atlas Update Chapter 1: Background Chapter 2. What is Care Coordination? Chapter 3. Care Coordination Measurement Framework Chapte…
  2. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/CreatinganEffectiveCustomerServiceTrainingProgram20120501Transcript52312.pdf
    May 01, 2012 - Creating an Effective Customer Service Training Program Creating an Effective Customer Service Program May 2012  Podcast Speaker Lisa Sergy, Assistant Director at UCLA’s Health System in the Faculty Practice Group Moderator Carla Zema, Consultant, CAHPS User Network; Assistant Professor of Economics and…
  3. www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/102-how-to-integrate-cusp-approach-periop.pptx
    April 01, 2025 - AHRQ Safety Program for MRSA Prevention: Targeting SSI AHRQ Safety Program for MRSA Prevention: Targeting SSI How To Integrate a Comprehensive Unit-based Safety Program (CUSP) Approach in the Perioperative Setting Surgical Services For: Cardiac, Hip and Knee Joint Replacement, and Spinal Fusion Surgeries AHRQ Pub. …
  4. www.ahrq.gov/research/findings/nhqrdr/chartbooks/carecoordination/measure2.html
    June 01, 2018 - Chartbook on Care Coordination Preventable Emergency Department Visits Previous Page Next Page Table of Contents Chartbook on Care Coordination Acknowledgments Care Coordination Trends in Care Coordination Measures Transitions of Care Preventable Emergency Department Visits Potentially A…
  5. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/tools/surgical-complication-prevention/antibiotic_audit.docx
    December 01, 2017 - Antibiotic Audit Tool Antibiotic Audit Tool Introduction Problem Statement Perioperative antimicrobial prophylaxis is an important strategy to prevent surgical site infection. Appropriate selection, dosing, and redosing ensure that the antibiotic concentration in surgical site tissue is maintained above the minimum…
  6. www.ahrq.gov/patient-safety/settings/long-term-care/resource/injuries/fallspx/manapc.html
    December 01, 2017 - The Falls Management Program: A Quality Improvement Initiative for Nursing Facilities Appendix C. Case Study and Program Examples Previous Page Next Page Table of Contents The Falls Management Program: A Quality Improvement Initiative for Nursing Facilities Chapter 1. Introduction and Program Over…
  7. www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-141-section-2-tech-specs.pdf
    December 01, 2012 - This program was designed for use with three years of data from a Medicaid claims file that includes
  8. www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/042-vap-prevention-slides.pptx
    October 01, 2024 - Current mobility interventions includes passive range of motion.
  9. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol4/Carayon.pdf
    February 01, 2005 - An Employee Questionnaire for Assessing Patient Safety in Outpatient Surgery 461 An Employee Questionnaire for Assessing Patient Safety in Outpatient Surgery Pascale Carayon, Carla J. Alvarado, Ann Schoofs Hundt, Scott Springman, Amanda Borgsdorf, Peter L.T. Hoonakker Abstract This paper provides informa…
  10. www.ahrq.gov/sites/default/files/publications/files/bloodclots.pdf
    May 01, 2009 - Your Guide to Preventing and Treating Blood Clots Your Guide to Preventing and Treating Blood Clots U.S. Department of Health and Human Services Agency for Healthcare Research and Quality 540 Gaither Road Rockville, MD 20850 AHRQ Pub. No. 09­0067­C May 2009 Swelling Clot Vein Blood clots can for…
  11. www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/psychological-safety.pdf
    June 02, 2025 - Creating Psychological Safety in Teams Creating Psychological Safety in Teams Creating Psy…
  12. www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/resources/tools/prevent/insertion-checklist.html
    March 01, 2017 - Appendix G. Indwelling Urinary Catheter Insertion Checklist AHRQ Safety Program for Long-Term Care: HAIs/CAUTI Instructions for Use Purpose Use of a standardized indwelling urinary catheter (IUC) insertion checklist can ensure that residents are protected through application of nationally reco…
  13. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20110511/jeff-rabkin.pdf
    June 02, 2025 - Creating and Using User Personas CREATING AND USING USER PERSONAS Jeff Rabkin, Wowza, Inc. DEMOGRAPHICS (~ON(~Itl~'l'l~: · Age • Gender • Family size • Education PSYCHOGRAPHieS SqtJasby: • At t itudes • Behaviors • Values 0 0 0 "DOn1t talk down to me. I get it. Make it real. …
  14. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/interpreter-hp-cahps-adult-spanish-2157-4b.pdf
    June 02, 2025 - Supplemental Interpreter Services Items for the CAHPS Health Plan Survey 12/1/2017 Page 1 Document No. 2157-4b www.ahrq.gov/cahps Supplemental Items for the CAHPS® Health Plan Survey 5.0 Topic: Interpreter Services Population Version: Adult Language: Spanish Users of the CAHPS® Health Plan Sur…
  15. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/HIT-Patient-Safety-Item-Set-English-12-15-22.docx
    December 01, 2022 - SOPS® Health Information Technology (IT) Supplemental Item Set for the SOPS Hospital Survey SOPS® Health Information Technology (IT) Supplemental Item Set for the SOPS Hospital Survey Language: English Purpose: This supplemental item set was designed for use with the core SOPS® Hospital Survey Version 2.0 to help ho…
  16. www.ahrq.gov/takeheart/training/care-coordination/index.html
    April 01, 2023 - Enhancing Care Coordination This focus area will walk you through the decisions and steps needed to optimize care coordination for your cardiac rehabilitation (CR) patients. Effective care coordination (CC) is a proven strategy for increasing patient participation. Care coordinators begin to work with patie…
  17. www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/improve/team-antibiotic-review-form-completion-guide.pdf
    November 01, 2019 - Completion Guide_Team Antibiotic Review Form AHRQ Safety Program for Improving Antibiotic Use Completion Guide for the Team Antibiotic Review Form Questions 1–6 should be answered for all patients on antibiotics that you evaluate. Question 1. Day of antibiotic therapy: For the antibiotic or an…
  18. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-p.pptx
    January 01, 2015 - Improving Communication and Teamwork in the Surgical Environment Appendix P. Evaluating and Selecting Hand Hygiene Products AHRQ Safety Program for Ambulatory Surgery Implementation Guide Timothy Landers, Ph.D., R.N., CNP, CIC Assistant Professor, The Ohio State University College of Nursing Evaluating and Selec…
  19. www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-148-section-2-tech-specs.pdf
    June 02, 2025 - Use of First-Line Psychosocial Care for Children and Adolescents on Antipsychotics (APP) Use of First-Line Psychosocial Care for Children and Adolescents on Antipsychotics (APP)* *Developed with financial support from the Agency for Healthcare Research and Quality (AHRQ) and CMS under the CHIPRA Pediatric …
  20. www.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/leveraging-data-slides.pdf
    April 01, 2021 - Affinity Group: Leveraging Data to Enhance your CR Program H i c h a m S k a l i , M D , M S c N o v e m b e r 1 2 , 2 0 2 0 Welcome and TAKEheart Update 2  TAKEheart training activities will resume as early as April 2021 and pick up with the third training module in the series  Several re-start acti…

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