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121. Care for the Caregiver Program Implementation Guide | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide6.html
     August 01, 2022 - this Guide that address the needed elements for implementation of a Care for the Caregiver program include … Examples of individuals include: social workers, clergy, EAP, Mental Health Workers, HR/Personnel, etc … Examples might include Chaplains, EAP, Safety/Quality Office, Personnel/HR, Employee Wellness Center, … Executive champions might include the CMO, CNO, CQO, HR/Personnel Director, etc. … Examples include staff educators, nurse managers, counselors, EAP personnel, paramedics with Critical

122. Pfengagement-Senior-Checklist (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/pfengagement-senior-checklist.docx
     May 01, 2017 - Examples of presentation topics can include patient stories involving safety issues, examples of how … Include patients and family members on the teams that are developing patient education. … Include patients/family in team celebrations. … Include patient advisers in safety rounds.

123. Job Aid: Practice Assessments and Surveys (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-practice-assessments.pdf
     June 02, 2025 -  Include diverse participants in the session. … Methods include:  By mail  Email link to survey  SMS (text message) link to survey  Paper … Simple methods include:  Rating satisfaction using colored marbles in a jar  Indicating attitude … Include information on methods (who distributed to, how collected, response rate) and note any factors

124. Distribute Your Health Care Quality Report to Consumers | Agency for Healthcare Research and Quality
     www.ahrq.gov/talkingquality/distribute/index.html
     September 01, 2017 - much time you have to produce the report as well as the kinds of measures and depth of content you can include … But you could ask your plans to share their HEDIS ® scores, which include results of the CAHPS ® survey … This may affect the way you present the data or how much data you can include.

125. Step 3: Define Your Project Goals | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Define-Your-Project-Goals.html
     December 01, 2019 - Potential audiences include consumers, health care organizations, public and private purchasers, accrediting … Examples of Appropriate Goals Examples of reasonable goals for a CAHPS survey project include the following … population groups (and subgroups) to survey; and Which health care organizations (or products) to include … groups and subgroups, for example, plays a role in determining which organizations and products to include

126. Module 4: Event Reporting, Event Investigation and Analysis | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes4.html
     August 01, 2022 - Key elements of an effective event reporting system include the following: Supporting a rapid … Other methods of reporting CANDOR events may include in-person reporting. … This training should include general rules of reporting, such as reporting only a factual account of … The system should also include a process for followup and feedback to staff who report events to help … Potential gaps in this process include: The length of time for this process to take place.

127. Candor-Impguide (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/candor-impguide.pdf
     April 01, 2016 - These activities include: ■ Obtaining organizational buy-in and support ■ Conducting a gap analysis … The three subgroups include: 1. Communication Team. … Tools and resources include videos, which include vignettes that demonstrate how the resolution process … Performance measures to consider include: – Patient experience (use measures such as HCAHPS scores … [Be specific and include important steps to make the idea/activity happen.]

128. 103-How-To-Integrate-Cusp-Approach-Periop-Fg (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/103-how-to-integrate-cusp-approach-periop-fg.docx
     April 01, 2025 - Diverse representation is always wise—try to include team members of different skills, disciplines, and … Each team would include someone from Infection Prevention, as well as Environmental Services, and other … members would include other important stakeholders. … Slide 15 Steps of CUSP SAY: The steps of CUSP include educating the staff on the Science of Safety, … The questions include: “How will the next patient be harmed?”

129. 004-Cusp-Learning-From-Defects (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/004-cusp-learning-from-defects.docx
     October 01, 2024 - Some common questions to consider when interviewing include but are not limited to: · Who was involved … Some common roles that might be interviewed for a MRSA defect include nurses, providers, technicians, … Examples of interventions, in order of decreasing strength, include the following: · Forcing functions … It is important to put an audit plan into place to track that measure and to include data feedback from … Along with weekly followups, corrective actions would include consulting the EVS supervisor.

130. Compendium of U.S. Health Systems, 2022 | Agency for Healthcare Research and Quality
     www.ahrq.gov/chsp/data-resources/compendium-2022.html
     November 01, 2024 - Health Systems is composed of 640 U.S. health systems, defined in this analysis to include at least … Columns S-AD: Variables identifying the extent to which systems include investor-owned hospitals, serve … children, include teaching hospitals, serve a disproportionately high share of low-income and uninsured

131. Patient-Centeredness, Diversity, and Stakeholder Engagement | Agency for Healthcare Research and Quality
     www.ahrq.gov/pcor/strategic-framework/stakeholder-engagement.html
     July 01, 2023 - Stakeholders include family members and caregivers, patient advocates, community members and organizations … Examples of stakeholder engagement include participation in determining funding priorities; evaluating … Stakeholder engagement can help define appropriate community representatives to include in the work.

132. Retail and Mail Order Drugs Used in 2014-18 and Later Prescribed For COVID-19 | Agency for Healthcare Research and Quality
     www.ahrq.gov/data/visualizations/retail-drugs-covid-19.html
     January 01, 2022 - Include pleurisy, pneumothorax, pulmonary collapse, respiratory failure, respiratory insufficiency, respiratory … Include endocrine, nutritional and metabolic diseases; nutritional deficiencies; malnutrition; obesity … Include diseases of the circulatory system; peripheral and visceral vascular disease; arterial dissections

133. CAHPS Health Plan Survey Adult Medicaid Survey 5.0 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/adult-med-eng-hp50-2152a.pdf
     September 01, 2015 - Include a user-friendly title and your own logo. … Do not include care you got when you stayed overnight in a hospital. … Do not include the times you went for dental care visits. 3. … Do not include pregnancy or menopause. 1 Yes 2 No 31. … Do not include pregnancy or menopause. 1 Yes 2 No 33. What is your age?

134. 165-Cusp-Monthly-Meeting-Agenda (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/165-cusp-monthly-meeting-agenda.docx
     June 02, 2025 - Desired goals could include following up on action items, celebrating success stories, and sharing any … Idea time: Options include discussing adaptable tools and approaches used by other teams/organizations … Post-Meeting Work: CUSP Champion shares meeting minutes, which must include action item information.

135. Executive Summary of SNAC Healthcare Quality Measurement Report (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cpi/about/organization/nac/snac-hqm-report-exec-summary.pdf
     November 17, 2021 - Quality (AHRQ) National Advisory Council (NAC) convened a virtual public meeting of its members, which include … • Include Consumers as Key Stakeholders. … The NAC agreed with the SNAC report that standardization should include synchronizing measures and … Finally, consumers should include the trusted community voice, or the advocate for the community. … Include Consumers as Key Stakeholders.

136. Comparative Reports on Hospitals | Agency for Healthcare Research and Quality
     www.ahrq.gov/talkingquality/resources/comparative-reports/hospitals.html
     December 01, 2022 - Ratings, which include superior, above average, average, below average, and poor, are developed using … health care quality organization Location: United States Synopsis: Leapfrog Hospital Ratings include … The reports include the AHRQ Quality Indicators (Inpatient Quality Indicators, Patient Safety Indicators … Other measures reported on include hospital equity, hospitalizations for severe sepsis, coronary artery … Aspects of care covered by the website include cardiovascular, emergency department care, infections,

137. Audio and Video Products | Agency for Healthcare Research and Quality
     www.ahrq.gov/research/publications/pubcomguide/pcguide-avdevelopment.html
     July 01, 2024 - This submission should include all needed releases (music, talent, location). … Training videos may include logos only at the end. … Slide templates developed for videos also must include logos.   … Slide templates also may include program-specific design elements. … Title Slide AHRQ requires the title slide to include: The AHRQ/HHS branding logo.

138. Glossary of Key Report Terms | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/gloss.html
     July 01, 2018 - Quality measures generally include the following: a descriptive statement (e.g., consumer satisfaction … Sometimes measures may include thresholds, standards, or other benchmarks. 20,21 For examples, refer … to be reliably projected from the sample to the larger population. 22 Modes of data collection can include … Survey instruments typically include the response categories for the questions and instructions for standardized … It may also include sampling procedures and forms, materials for tracking data collection progress, letters

139. Summary and Discussion | Agency for Healthcare Research and Quality
     www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamily4.html
     July 01, 2018 - Facilitators include self-efficacy, information, an invitation to engage, and provider support. … Facilitators for providers include those factors discussed in the organizational context section. … Strategies during interventions include engaging staff at all levels, engaging an internal champion, … Procedures and policies to assist patients and family members in communicating with providers include … Strategies for involving patients and family members in management and processes include establishing

140. Module 7: Resolution | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes7.html
     August 01, 2022 - The key activities of the Resolution team include: Compensating quickly and fairly when inappropriate … These skills include nonverbal communication, attentive listening, managing stress in the moment, and … The steps to reestablish trust with the patient and/or family include an apology, compensation, and a … Out-of-pocket expenses include any co-payments or additional expenses that the patient/family has to … as other indirect impact measures, which could include other areas for improvement in patient safety