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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-analysis-webcast-intro-1.pdf
March 03, 2021 - Improving Patient Experience: Data Analysis Methods webcast - Intro
Improving Patient Experience:
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/ipe-large-org-webcast-intro.pdf
March 24, 2021 - Improving Patient Experience in Large Organizations webcast - Intro
Improving Patient Experience in … ’s CAHPS program
• Foundational elements of patient experience improvement
• Two case studies:
► Improving … patient experience with communication about medications in
Kaiser Permanente hospitals
► Improving
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/ipe-large-org-webcast-fishkin.pdf
March 24, 2020 - Improving Patient Experience in Large Organizations webcast - Fishkin
Effective Implementation of Patient … Fishkin, PhD
Principal Consultant, Center for Healthcare Analytics, Kaiser Permanente
AHRQ-CAHPS: Improving … members
12.4M
people
get care + coverage
from Kaiser Permanente
$88.7B
revenue
217K +
employees
improving
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-analysis-webcast-examples-3.pdf
March 03, 2021 - Improving Patient Experience: Data Analysis Methods webcast - VA
Examples of Patient Experience
Improvement … DA helps identify intervention or leverage points for improving PX and
informs clinical and operational
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digital.ahrq.gov/ahrq-funded-projects/dissemination-wiseapp-improving-health-outcomes-across-settings
January 01, 2024 - Dissemination of the WiseApp for Improving Health Outcomes Across Settings … to self-monitor their medication adherence and provide real-time feedback ( The Wise App Trial for Improving … Development and testing of the WiseApp for improving medication adherence among Spanish speakers. … Development and testing of the WiseApp for improving medication adherence among Spanish speakers. … Comparison of evaluation methods for improving the usability of a Spanish mHealth tool.
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psnet.ahrq.gov/perspective/role-patient-improving-patient-safety
March 01, 2007 - The Role of the Patient in Improving Patient Safety
Rosemary Gibson, MSc | March 1, 2007 … The Role of the Patient in Improving Patient Safety. PSNet [internet]. … The Role of the Patient in Improving Patient Safety. PSNet [internet]. … PubMedId RIS
Download Citation
Perspective
Patients have three roles in improving … The Role of the Patient in Improving Patient Safety. PSNet [internet].
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psnet.ahrq.gov/issue/improving-measurement-clinical-handover
August 12, 2009 - Commentary
Improving measurement in clinical handover. … Improving measurement in clinical handover. … Improving measurement in clinical handover. … October 13, 2010
Improving handoffs in the emergency department.
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psnet.ahrq.gov/issue/toolkit-improving-perinatal-safety
May 01, 2017 - Toolkit
Toolkit for Improving Perinatal Safety. … Citation Text:
Toolkit for Improving Perinatal Safety. … Copy URL
Cite
Citation
Citation Text:
Toolkit for Improving … October 23, 2019
Improving Medication Safety in High Risk Medicare Beneficiaries Toolkit … December 18, 2008
AHRQ-Funded Patient Safety Project Highlights: Improving Patient Safety
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psnet.ahrq.gov/issue/involving-patients-improving-safety
July 10, 2013 - Book/Report
Involving Patients in Improving Safety. … Citation Text:
Involving Patients in Improving Safety. … URL
Cite
Citation
Citation Text:
Involving Patients in Improving … Patient Engagement for Patient Safety: The Why, What, and How of Patient Engagement for Improving
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psnet.ahrq.gov/issue/improving-safety-information-technology
July 25, 2011 - Commentary
Classic
Improving safety with information technology … Improving safety with information technology. N Engl J Med. 2003;348(25):2526-34. … Improving safety with information technology. N Engl J Med. 2003;348(25):2526-34.
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pso.ahrq.gov/resources/improving-patient-safety
August 01, 2022 - Resources
Resources About the Patient Safety and Quality Improvement Act of 2005
Resources for Improving … Safety
Related Office of Inspector General (OIG) Reports
Resources for Improving … reviewed August 2022
Page originally created August 2022
Internet Citation: Resources for Improving … https://pso.ahrq.gov/resources/improving-patient-safety
Back to Top
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol1/Advances-Pronovost_95.pdf
June 12, 2008 - Improving the Value of Patient Safety Reporting Systems
Improving the Value of Patient
Safety Reporting … PSRS data cannot be used to
measure rates or monitor progress in improving patient safety. … The Applied Strategies for Improving Patient
Safety (ASIPS) Victoroff taxonomy, for example, targets … An organization-wide
approach to measuring and improving patient safety. … Improving medication safety:
The measurement conundrum and where to start.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teambased-2.pdf
May 01, 2016 - Team-Based Care: Improving Safety, Engagement, and Joy
Team-Based Care: Improving Safety,
Engagement
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/shareddec-2.pdf
September 01, 2016 - Shared Decisionmaking: Improving Patient Safety, Education, and Empowerment
What is it? … What providers are saying
Shared Decisionmaking: Improving Patient
Safety, Education, and Empowerment
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/The_Case_for_Improving_Patient_Experience_-2011_10_01_Transcript.pdf
January 01, 2011 - CAHPS QI The Case for Improving Patient Experience
The Case for Improving Patient Experience … for Healthcare Research and Quality’s CAHPS User Network welcomes you to the CAHPS podcast
series on improving … These initial podcasts are
looking at the value of improving the patient experience each from a different … https://www.cahps.ahrq.gov/News-and-Events/Podcasts.aspx
The Case for Improving Patient Experience … The Case for Improving Patient Experience
October 2011 Podcast
October 2011 www.cahps.ahrq.gov
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/communication_2012_04_01_transcript.pdf
January 01, 2012 - A Breakthrough Approach to Improving CAHPS Communication Performance
A Breakthrough Approach … to Improving CAHPS Communication Performance
April 2012 Podcast
Speaker
Wendy Leebov, Ed.D., CEO … In our earlier podcasts in this series, we talked about why improving patient experience is so important … I’m very happy to be here today to talk with people about a breakthrough
approach to improving your … https://www.cahps.ahrq.gov/News-and-Events/Podcasts.aspx
A Breakthrough Approach to Improving CAHPS
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/6-improvement-strategies.pdf
March 01, 2017 - Strategies for Improving Patient Experience with Ambulatory Care
The CAHPS Ambulatory Care
Improvement … Guide
Practical Strategies for Improving Patient Experience
Section 6: Strategies for Improving Patient … STRATEGIES FOR IMPROVING PATIENT EXPERIENCE WITH AMBULATORY CARE 6-1
6.A. … STRATEGIES FOR IMPROVING PATIENT EXPERIENCE WITH
AMBULATORY CARE
6.A. … Measuring patient experience as a strategy for
improving primary care.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/improving/improving.pptx
May 01, 2017 - Improving Communication and Teamwork in the Surgical Environment
Improving Communication and Teamwork … ongoing quality improvement
Communication and teamwork defined
Improving … surgical team communication with briefings
Improving surgical team communication with debriefings … team briefings
Components of a good briefing
Example of a briefing in an ambulatory surgery center
Improving … Safety Program for Ambulatory Surgery
52
There is an opportunity for us to improve patient care by improving
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/graham-bouldin.pdf
April 13, 2016 - Strategies for Improving CAHPS Health Plan Survey Scores
Health Share of Oregon
CAHPS Improvement … Story
“Strategies for Improving CAHPS Health Plan Survey Scores”
A Webcast Presented by the AHRQ CAHPS … and patients”
https://cahps.ahrq.gov/quality-improvement/improvement-guide/6-strategies-for-improving
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/karen-posey.pdf
April 13, 2016 - Strategies for Improving CAHPS Health Plan Survey Scores
Strategies for Improving
CAHPS Health Plan … Survey Scores
A p r i l 1 3 , 2 0 1 6
“Strategies for Improving CAHPS Health Plan Survey Scores … pm ET
15
CareSource
MISSION FOCUSED: To make a lasting difference in our members’
lives by improving … Consumer Experience
Karen.Posey@caresource.com
mailto:Karen.Posey@caresource.com
Strategies for Improving