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www.talkingquality.ahrq.gov/ncepcr/tools/cultural-competence/planclas.html
July 01, 2019 - Part 2: Three Broad Areas of Focus for Improving CLAS. … Three Broad Areas of Focus for Improving CLAS provides an overview of what organizations should consider … Part 2: Three Broad Areas of Focus for Improving CLAS
Part 2 of the guide offers an overview of three … areas of concentration for improving CLAS:
Providing Linguistic Services (oral and written). … Improving Cultural Competence.
Developing a Diverse Workforce.
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www.talkingquality.ahrq.gov/cahps/bibliography/index.html?page=2
January 01, 2024 - Improving Consumer Assessment of Health Care Providers and Systems communication scores in hospice care … Improving care experiences for patients and caregivers at end of life: A systematic review. … A review of best practices for monitoring and improving inpatient pediatric patient experiences. … Methods for Improving Response Rates in an Emergency Department Setting - A Randomized Feasibility Study … Improving Response Rates and Representation of Hard-to-Reach Groups in Family Experience Surveys.
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www.talkingquality.ahrq.gov/pqmp/implementation-qi/toolkit/tcd/improvement-data.html
July 01, 2021 - for health plans to use to report baseline SCA measure rates as well as current and future plans for improving … the establishment of the Trailblazer group with in-person and virtual meetings were instrumental in improving … However, in 2019, this health plan hired an individual to specifically manage efforts for improving the … This individual was very committed to improving the care for individuals with SCD.
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www.talkingquality.ahrq.gov/news/blog/ahrqviews/focus-diagnostic-safety.html
March 01, 2023 - Last month, AHRQ issued a Notice of Funding Opportunity that signaled the Agency’s focus on improving … Understanding and Improving Diagnostic Safety in Ambulatory Care: Incidence and Contributing Factors … In tandem with that initiative, AHRQ issued Improving Diagnostic Safety in Ambulatory Care: Strategies … processes–effective or not–are ubiquitous and inherently integrated into patient care efforts, and improving
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www.talkingquality.ahrq.gov/news/blog/ahrqviews/eliminate-diagnostic-errors.html
August 01, 2022 - efforts: In response to a 2017 Senate report, AHRQ established the Federal Interagency Workgroup on Improving … representation across 12 agencies, the workgroup strives to enhance scientific research as outlined in Improving … expertise in at least one of four areas: error detection and prevention, resilience for safe practice, improving … diagnostic precision through consensus, and improving "truth" or diagnostic reference standards.
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www.talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
April 01, 2022 - Home
Consumer Assessment of Healthcare Providers and Systems (CAHPS)®
Improving … 5: Determining Where To Focus Efforts To Improve Patient Experience
Section 6: Strategies for Improving … Patient Experience with Ambulatory Care
Research on Improving Patient Experience … Excellent service recovery programs are an effective tool for retaining members or patients and improving … Five imperatives for improving service quality. Sloan Management Review 1990 Summer: 29-38.
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www.talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
March 01, 2020 - Home
Consumer Assessment of Healthcare Providers and Systems (CAHPS)®
Improving … Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers
Improving … 5: Determining Where To Focus Efforts To Improve Patient Experience
Section 6: Strategies for Improving … Patient Experience with Ambulatory Care
Research on Improving Patient Experience … https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service
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www.talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/health-promotion-education/strategy6j-support-self-care.html
March 01, 2020 - Home
Consumer Assessment of Healthcare Providers and Systems (CAHPS)
Improving … Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers
Improving … 5: Determining Where To Focus Efforts To Improve Patient Experience
Section 6: Strategies for Improving … Patient Experience with Ambulatory Care
Research on Improving Patient Experience … https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/health-promotion-education
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www.talkingquality.ahrq.gov/diagnostic-safety/resources/index.html
March 01, 2024 - Related to Diagnostic Safety and Quality
Issue Briefs
Federal Interagency Workgroup on Improving … Defining diagnostic error: a scoping review to assess the impact of the national academies' report improving … Blogs
With Increased Funding, AHRQ To Explore Scope and Causes of Diagnostic Errors (March 2019)
Improving
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www.talkingquality.ahrq.gov/cahps/surveys-guidance/ich/index.html
November 01, 2023 - Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers
Improving … Improving Patients' Experiences with In-Center Hemodialysis
In 2005-2006, the CAHPS Team conducted … Learn more about this project:
Improving the Quality of In-Center Hemodialysis Care
CAHPS In-Center
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www.talkingquality.ahrq.gov/cahps/surveys-guidance/hospital/index.html
November 01, 2023 - Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers
Improving … Improving Hospital Inpatient Nursing Care (PDF, 604 KB])
The Re-engineered Discharge (RED) Toolkit … The Guide to Patient and Family Engagement in Hospital Quality and Safety
Improving Patient Experience
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospvaluepilotreport.pdf
November 01, 2017 - Efficiency and Waste Reduction Staff and others working in the hospital work on improving
patient flow … I made a suggestion to management
about improving an inefficient work
process.
64%
6. … I made a suggestion to management
about improving patients’ care
experiences.
56%
7. … I made a suggestion to management about improving
an inefficient work process.
62% 66% 65%
6. … I made a suggestion to management about improving
patients’ care experiences.
54% 57% 57%
7.
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www.talkingquality.ahrq.gov/sdoh/clas/index.html
July 01, 2023 - Serving Patients With Limited English Proficiency
The publication Improving Patient Safety Systems … Improving Cultural Competence to Reduce Health Disparities for Priority Populations
The systematic … literature review Improving Cultural Competence to Reduce Health Disparities for Priority Populations … CLAS Standards
The Guide to Providing Effective Communication and Language Assistance Services
Improving
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www.talkingquality.ahrq.gov/news/blog/ahrqviews/ahrq-at-2023-academyhealth.html
June 01, 2023 - look forward to discussing and learning from all of you about your work advancing our shared goals of improving … The National Action Alliance recommits the Nation to improving patient and healthcare workforce safety … AcademyHealth to its current position as the premier HSR organization, and has focused its work on improving … We owe her much gratitude for her dedication to improving healthcare and health for all in our Nation
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www.talkingquality.ahrq.gov/health-literacy/professional-training/lepguide/app-a.html
September 01, 2020 - Publications
Patient Engagement and Education
Research Tools, Data, and Funding
Improving … Appendix A: Recommendations for Staff Training
Previous Page Next Page
Table of Contents
Improving … Populations
Chapter 2: Five Key Recommendations To Improve Patient Safety for LEP Patients
Chapter 3: Improving
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www.talkingquality.ahrq.gov/prevention/clinician/ahrq-works/burnout/index.html
November 01, 2023 - This research is part of the Agency’s ongoing efforts to develop evidence-based information aimed at improving … the quality of the U.S. health care system by making care safer for patients and improving working conditions … care clinics, had clinicians select from a list of interventions from three categories that addressed improving
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www.talkingquality.ahrq.gov/news/newsletters/e-newsletter/859.html
April 01, 2023 - include a pair of funding opportunities aimed at advancing diagnostic safety:
AHRQ Understanding and Improving … Ambulatory Care: Incidence and Contributing Factors (R01) invites proposals focused on understanding and improving … AHRQ Improving Diagnostic Safety in Ambulatory Care: Strategies and Preventions (R18) invites proposals … focused on understanding and improving diagnostic safety in the heterogenous ambulatory care environment … Health Month
April is National Minority Health Month, an observance that highlights the importance of improving
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www.talkingquality.ahrq.gov/priority-populations/index.html
of Interest
About Priority Populations
An overview of AHRQ’s commitment to improving … About Priority Populations
An overview of AHRQ’s commitment to improving the health care of priority … these observances, AHRQ identifies specific programs, research activities, tools and resources aimed at improving
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www.talkingquality.ahrq.gov/practiceimprovement/delivery-initiative/casalino/paper/idkeydsrapd.html
February 01, 2014 - Improving chronic illness care: a longitudinal study of large physician organizations. … Ability to change the delivery system to high-performing organizations that focus continually on improving … value (not just on improving scores on a limited number of process measures)
ARRA GRANT: Swigonski … Analyses of Interprovider/Interorganizational Processes for Improving Care
Improving transitions in … Resource sharing to support implementation of value-improving processes among small practices
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www.talkingquality.ahrq.gov/patient-safety/education/continuing-ed/index.html
November 01, 2023 - learning management system for hospitals accredited by The Joint Commission: The Joint Commission—Improving … issuing continuing education for two activities: (1) An Updated Overview of Health Literacy and (2) Improving … Health Literacy by Improving Communication Skills .