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www.qualitymeasures.ahrq.gov/cahps/news-and-events/events/webinar-041316.html
February 01, 2017 - Healthcare Providers and Systems (CAHPS®)
Webcasts & Recent Events
Strategies for Improving … Webcasts & Recent Events
Research Meetings
Reporting Results to Consumers
Improving … Patient Experience
CAHPS Announcements
Contact CAHPS
Strategies for Improving … Transcript
Read the transcript of the Webcast (PDF, 328 KB)
Related Material
Case Study: Improving … February 2017
Page originally created April 2016
Internet Citation: Strategies for Improving
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www.qualitymeasures.ahrq.gov/antibiotic-use/index.html
October 01, 2022 - Setting-specific materials focus on improving antibiotic stewardship programs, engaging frontline staff … in improving prescribing behavior, and diagnosing and treating common infectious syndromes. … The toolkit includes information for the ambulatory care setting on developing and improving antibiotic … The AHRQ Safety Program for Improving Antibiotic Use helped clinicians in hospitals, doctors offices, … Project Report—Overall Summary
Final Report: AHRQ Safety Program for Improving Antibiotic Use (PDF
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www.qualitymeasures.ahrq.gov/news/events/ahrq-research-summit-diagnostic-safety-agenda/morning-plenary-video.html
August 01, 2017 - News
Events
AHRQ Research Summit on Diagnostic Safety
Morning Plenary: Improving … Advisory Council Meetings
AHRQ Research Conferences
Morning Plenary: Improving … Lhk7D4JQzHU
This video series includes the general sessions from the 2016 AHRQ Research Summit on Improving … August 2017
Page originally created August 2017
Internet Citation: Morning Plenary: Improving
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www.qualitymeasures.ahrq.gov/news/events/ahrq-research-summit-diagnostic-safety-agenda/afternoon-plenary-video.html
August 01, 2017 - News
Events
AHRQ Research Summit on Diagnostic Safety
Afternoon Plenary: Improving … Advisory Council Meetings
AHRQ Research Conferences
Afternoon Plenary: Improving … This video series includes the general and breakout sessions from the 2016 AHRQ Research Summit on Improving … August 2017
Page originally created August 2017
Internet Citation: Afternoon Plenary: Improving
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www.qualitymeasures.ahrq.gov/cahps/news-and-events/events/031516/webcast-video-031516.html
June 01, 2016 - Healthcare Providers and Systems (CAHPS)®
Webcasts & Recent Events
Strategies for Improving … Webcasts & Recent Events
Research Meetings
Reporting Results to Consumers
Improving … Patient Experience
CAHPS Announcements
Contact CAHPS
Strategies for Improving … reviewed June 2016
Page originally created June 2016
Internet Citation: Strategies for Improving
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www.qualitymeasures.ahrq.gov/cahps/news-and-events/events/20160413/webcast-041316-video.html
June 01, 2016 - Healthcare Providers and Systems (CAHPS®)
Webcasts & Recent Events
Strategies for Improving … Webcasts & Recent Events
Research Meetings
Reporting Results to Consumers
Improving … Patient Experience
CAHPS Announcements
Contact CAHPS
Strategies for Improving … reviewed June 2016
Page originally created June 2016
Internet Citation: Strategies for Improving
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/supplemental-improving-care-HPcahps-adult-2157-15a.docx
October 16, 2017 - Role
Population Version: Adult
Supplemental Items for the CAHPS® Health Plan Survey 5.0
Topic: Improving
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/supplemental-improving-care-HPcahps-child-2158-15a.docx
October 16, 2017 - Role
Population Version: Adult
Supplemental Items for the CAHPS® Health Plan Survey 5.0
Topic: Improving
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www.qualitymeasures.ahrq.gov/patient-safety/settings/long-term-care/resource/multichronic/funded-resources.html
November 01, 2021 - Resources
Multiple Chronic Conditions
AHRQ-Funded Resources and Research for Improving … Education & Training
Resources
AHRQ-Funded Resources and Research for Improving … AHRQ has funded a large number of research grants and contracts aimed at improving care delivery for … Notice of Funding Opportunities
Improving Quality of Care and Patient Outcomes During Care Transitions … invites applications that will test promising health information technology (IT) interventions aimed at improving
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/hp/improve/index.html
July 01, 2022 - Presentations on Improving Enrollee Experience
AHRQ hosts meetings and webcasts to share insights, … findings, and best practices related to improving enrollee experience with health plans. … on Improving Patient Experience
Webcast: Strategies for Improving CAHPS Health Plan Survey Scores … Enrollee Experience
Improving Customer Service at Health Share of Oregon (PDF, 279 KB). … Improving Performance for Health Plan Customer Service (PDF, 1 MB).
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www.qualitymeasures.ahrq.gov/cahps/quality-improvement/improvement-guide/improvement-guide.html
March 01, 2023 - Home
Consumer Assessment of Healthcare Providers and Systems (CAHPS)
Improving … Patient Experience with Ambulatory Care
Research on Improving Patient Experience … Develop strategies for improving performance.
… ( PDF , 255 KB): Learn how improving patient experience may lead to positive clinical and business outcomes … Section 6: Strategies for Improving Patient Experience ( PDF , 582 KB) Learn about strategies for improving
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www.qualitymeasures.ahrq.gov/cahps/news-and-events/events/2020-meeting-summary.html
December 01, 2020 - Webcasts & Recent Events
Research Meetings
Reporting Results to Consumers
Improving … for Healthcare Research and Quality (AHRQ) convened an invitation-only research meeting to discuss improving … Franchetti, MA, CPHQ, Customer Experience Manager, Neighborhood Health Plan of Rhode Island
Topic: Improving … Neighborhood identified a need to focus on improving customer service by oversampling plan members, analyzing … Cavanaugh, MD, MHS, Associate Professor of Medicine, Vanderbilt University Medical Center
Topic: Improving
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www.qualitymeasures.ahrq.gov/antibiotic-use/ambulatory-care/improve/communication.html
September 01, 2022 - for Communicating
Learn Best Practices
Develop and Improve Stewardship Activities
Improving … Antibiotic Prescribing
Implementing Antibiotic Stewardship
Improving Communication … Sustaining Stewardship
Long-Term Care Toolkit
Improving Communication … Improving Communication Between Members of the Practice Around Antibiotic Decisions – Slides (PPTX, … 4 MB)
Improving Communication Between Members of the Practice Around Antibiotic Decisions – Facilitator
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www.qualitymeasures.ahrq.gov/antibiotic-use/long-term-care/safety/improve-use.html
June 01, 2021 - Improve Stewardship Program
Create a Culture of Safety
Partnering with Senior Executive
Improving … Antibiotic Use
Improving Teamwork and Communication
Identifying Targets
Changing the … System
Learn Best Practices
Improving Antibiotic Use Is a Patient … Improving Antibiotic Use Is a Patient Safety Issue – Slides (PPTX, 6.7 MB)
Improving Antibiotic Use … Page last reviewed June 2021
Page originally created June 2021
Internet Citation: Improving
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2016-materials/teamstepps-monthly-webinar-august2016.pptx
January 01, 2016 - Improving Patient Safety Culture to Provide Safer Care
Improving Patient Safety Culture to Provide … Safer Care
August 10, 2016
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
TeamSTEPPS®
Improving Patient Safety … Award
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
TeamSTEPPS®
Improving Patient Safety Culture
Slide … TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
TeamSTEPPS®
Improving Patient Safety Culture
Slide ‹#›
CUSP … Historical implications
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
TeamSTEPPS®
Improving Patient Safety
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www.qualitymeasures.ahrq.gov/cahps/news-and-events/events/webinar-012821.html
February 01, 2021 - Systems (CAHPS)
Webcasts & Recent Events
Lessons From Healthcare Organizations on Improving … Webcasts & Recent Events
Research Meetings
Reporting Results to Consumers
Improving … CAHPS Announcements
Contact CAHPS
Lessons From Healthcare Organizations on Improving … Lisa Franchetti of Neighborhood Health Plan addressed the plan's multiple tactics for improving customer … video: https://www.youtube-nocookie.com/embed/NiDGO2J8nxU
Lessons From Healthcare Organizations on Improving
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/topics/fed-IWG-dxsafety-Nov19mtg.pdf
November 15, 2019 - Federal Interagency Workgroup on Improving Diagnostic Safety and Quality in Health Care November Meeting … Summary
Federal Interagency Workgroup on Improving Diagnostic
Safety and Quality in Health Care … agency provided an update on publicly available programs, initiatives, contracts, and grants
related to improving … of
test results communication
During the meeting, several key focus areas emerged related to improving … discussions
were consistent with the recommendations outlined in the Institute of Medicine’s report
Improving
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/implementing-stewardship-slides.pptx
September 01, 2022 - Improving Antibiotic Use is a Patient Safety Issue
AHRQ Safety Program for Improving Antibiotic Use … No. 17(22)-0030
September 2022
Implementing Stewardship
AHRQ Safety Program for Improving Antibiotic … to feedback antibiotic use data to the practice
Implementing Stewardship
AHRQ Safety Program for Improving … strategies to conduct outpatient stewardship2,3
Implementing Stewardship
AHRQ Safety Program for Improving … Implementing Stewardship
AHRQ Safety Program for Improving Antibiotic Use – Ambulatory Care
12
Improving
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/improve/sustain-slides.pptx
November 01, 2019 - Improving Antibiotic Use is a Patient Safety Issue
Sustaining Stewardship Activities
Acute Care
AHRQ … Safety Program for Improving Antibiotic Use
AHRQ Pub. … No. 17(20)-0028-EF
November 2019
AHRQ Safety Program for Improving Antibiotic Use – Acute Care
Sustaining … value of your stewardship program to both administrators and prescribers
2
AHRQ Safety Program for Improving … AHRQ Safety Program for Improving Antibiotic Use – Acute Care
Sustaining Stewardship
8
What Outcomes
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www.qualitymeasures.ahrq.gov/antibiotic-use/long-term-care/safety/teamwork.html
June 01, 2021 - Improve Stewardship Program
Create a Culture of Safety
Partnering with Senior Executive
Improving … Antibiotic Use
Improving Teamwork and Communication
Identifying Targets
Changing the … System
Learn Best Practices
Improving Teamwork and Communication … Improving Teamwork and Communication – Slides (PPTX, 2.9 MB)
Improving Teamwork and Communication … Page last reviewed June 2021
Page originally created June 2021
Internet Citation: Improving