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  1. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/ipe-large-org-webcast-fishkin.pdf
    March 24, 2020 - Improving Patient Experience in Large Organizations webcast - Fishkin Effective Implementation of Patient … Fishkin, PhD Principal Consultant, Center for Healthcare Analytics, Kaiser Permanente AHRQ-CAHPS: Improving … members 12.4M people get care + coverage from Kaiser Permanente $88.7B revenue 217K + employees improving
  2. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-analysis-webcast-examples-3.pdf
    March 03, 2021 - Improving Patient Experience: Data Analysis Methods webcast - VA Examples of Patient Experience Improvement … DA helps identify intervention or leverage points for improving PX and informs clinical and operational
  3. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-analysis-webcast-intro-1.pdf
    March 03, 2021 - Improving Patient Experience: Data Analysis Methods webcast - Intro Improving Patient Experience:
  4. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-analysis-webcast-closing-5.pdf
    March 19, 2021 - Improving Patient Experience: Data Analysis Methods webcast - Closing CAHPS Improvement Resources … • CAHPS Improvement Guide • Research on improving patient experience 43 CAHPS Updates Sign up
  5. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-p.pptx
    January 01, 2015 - Improving Communication and Teamwork in the Surgical Environment Appendix P.
  6. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-n-part1.pptx
    April 21, 2014 - Improving Communication and Teamwork in the Surgical Environment Appendix N.
  7. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-k-blank-template.pptx
    April 21, 2014 - Improving Communication and Teamwork in the Surgical Environment Quality Improvement Study Template
  8. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Perry_49.pdf
    March 27, 2008 - High-Hanging Fruit: Improving Transitions in Health Care High-Hanging Fruit: Improving Transitions … Respected health care researchers, noting handoffs to be variable in content and process, view improving … Conclusion Improving the effectiveness of transitions in care is a complex endeavor; indeed, those … SBAR: A shared mental model for improving communication between clinicians. … Improving patient safety by repeating (readback) telephone reports of critical information.
  9. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Dingley_14.pdf
    February 06, 2008 - Improving Patient Safety Through Provider Communication Strategy Enhancements Improving Patient Safety … Leonard fostered a commitment from providers to work toward improving the organizational culture of … administrative backgrounds—worked closely with an industrial engineer, who was trained in analyzing and improvingImproving intensive care: Observations based on organizational case studies in nine intensive care units … Improving communication in the ICU using daily goals. J Crit Care 2003; 18: 71-75. 24.
  10. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol1/Advances-Pronovost_95.pdf
    June 12, 2008 - Improving the Value of Patient Safety Reporting Systems Improving the Value of Patient Safety Reporting … PSRS data cannot be used to measure rates or monitor progress in improving patient safety. … The Applied Strategies for Improving Patient Safety (ASIPS) Victoroff taxonomy, for example, targets … An organization-wide approach to measuring and improving patient safety. … Improving medication safety: The measurement conundrum and where to start.
  11. www.ahrq.gov/sites/default/files/publications/files/simulproj11.pdf
    June 30, 2014 - Improving Patient Safety Through Simulation Research: Funded Projects Introduction Simulation in health … • Improving health care outcomes through research. • Transforming research into practice. … Improving Patient Safety Through Simulation Research: Funded Projects F A C T S H E E T Advancing … Improving Pediatric Resuscitation: A Simulation Program for the Community ED Principal Investigator: … Improving Physician and Nurse Communication with Serious Gaming Principal Investigator: Mary E.
  12. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/The_Case_for_Improving_Patient_Experience_-2011_10_01_Transcript.pdf
    January 01, 2011 - CAHPS QI The Case for Improving Patient Experience The Case for Improving Patient Experience … for Healthcare Research and Quality’s CAHPS User Network welcomes you to the CAHPS podcast series on improving … These initial podcasts are looking at the value of improving the patient experience each from a different … https://www.cahps.ahrq.gov/News-and-Events/Podcasts.aspx The Case for Improving Patient Experience … The Case for Improving Patient Experience October 2011  Podcast October 2011 www.cahps.ahrq.gov
  13. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/edgman-levitan-closing.pdf
    March 15, 2016 - Strategies for Improving CAHPS Health Plan Survey Scores Q&A Session “Strategies for Improving CAHPS
  14. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/graham-bouldin.pdf
    April 13, 2016 - Strategies for Improving CAHPS Health Plan Survey Scores Health Share of Oregon CAHPS Improvement … Story “Strategies for Improving CAHPS Health Plan Survey Scores” A Webcast Presented by the AHRQ CAHPS … and patients” https://cahps.ahrq.gov/quality-improvement/improvement-guide/6-strategies-for-improving
  15. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/ipe-large-org-webcast-ginsberg.pdf
    November 01, 2006 - Improving Patient Experience in Large Organizations webcast - Ginsberg AHRQ’S CAHPS® PROGRAM Caren
  16. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-analysis-webcast-program-2.pdf
    November 01, 2006 - Improving Patient Experience: Data Analysis Methods webcast - Ginsberg AHRQ’S CAHPS® PROGRAM Caren
  17. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/improving/improving.pptx
    May 01, 2017 - Improving Communication and Teamwork in the Surgical Environment Improving Communication and Teamwork … ongoing quality improvement Communication and teamwork defined Improving … surgical team communication with briefings Improving surgical team communication with debriefings … team briefings Components of a good briefing Example of a briefing in an ambulatory surgery center Improving … Safety Program for Ambulatory Surgery 52 There is an opportunity for us to improve patient care by improving
  18. www.ahrq.gov/news/events/ahrq-research-summit-diagnostic-safety.html
    April 01, 2019 - AHRQ Research Summit on Improving Diagnosis in Health Care Date:  September 28, 2016, 8:30am … experience at least one diagnostic error in their lifetime, according to the AHRQ-sponsored report, Improving … health care and discussed ways AHRQ and other stakeholders can contribute to a collaborative approach to improvingImproving diagnosis in health care. … Factors— Chapter 6: Organizational Characteristics, the Physical Environment, and the Diagnostic Process: Improving
  19. www.ahrq.gov/data/monahrq/myqi/index.html
    February 01, 2018 - My Quality Improvement (MyQI) A key to improving healthcare quality Welcome to MyQI. … Here you will find a key to improving health care quality. … When quality of care gaps become apparent, all health care professionals must be involved in improving
  20. www.ahrq.gov/news/events/ahrq-research-summit-diagnostic-safety-agenda.html
    August 01, 2017 - Research Summit: Improving Diagnosis in Health Care: Agenda September 28, 2016 8:30am – 5:00pm … Registration   8:30-9:30 am Introduction & State of AHRQ ( PDF File , 410 KB) Improving … President, National Academy of Medicine 9:30-11:00 am Setting the Stage: What We Know About Improving … Use of Data and Measurement in Improving Diagnostic Safety Brady Presentation ( PDF File , 308 KB … Use of Data and Measurement in Improving Diagnostic Safety Brady Presentation ( PDF File , 308 KB

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