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www.ahrq.gov/sites/default/files/wysiwyg/topics/diagnostic-safety-workgroupmeeting-notes-july2022.pdf.pdf
November 03, 2022 - Federal Interagency Workgroup: Improving Diagnostic Safety and Quality in Healthcare
Federal Interagency … Workgroup:
Improving Diagnostic Safety and Quality in Healthcare
July Meeting Summary
Workgroup … Patient Safety
• Diagnostic Safety Building Contract
o Posted our 7th Issue Brief on the AHRQ website: Improving … webinars.html
https://healthcaredelivery.cancer.gov/media/webinars.html
Federal Interagency Workgroup:
Improving
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www.ahrq.gov/sites/default/files/wysiwyg/coronavirus/long-covid-care-network/u-washington-grantee-profile.pdf
January 01, 2023 - Improving Access to Multidisciplinary Care for Patients With Long COVID
Geographic Service Area
Washington … committed to enhancing the quality of
its services and refining its care delivery model, focusing on improving … Notable Features
Project Overview
Improving Access to
Multidisciplinary Care for
Patients With Long … COVID Clinic aims to
improve access and care delivery for patients
throughout the WWAMI region by 1) improving … engaging
underserved communities to enhance Long
COVID education and connection to local
resources; and 3) improving
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www.ahrq.gov/sites/default/files/wysiwyg/topics/DxSafety-March2019-MeetingNotes.pdf
March 08, 2019 - Federal Interagency Workgroup on Improving Diagnostic Safety--March Meeting Summary … Federal Interagency Workgroup on Improving … ://www.ahrq.gov/patient-safety/resources/learning-lab/index.html
Federal Interagency Workgroup on Improving
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www.ahrq.gov/sites/default/files/wysiwyg/topics/public-notes-meeting-summary-111921.pdf
March 11, 2022 - Federal Interagency Workgroup: Improving Diagnostic Safety and Quality in Healthcare … Federal Interagency Workgroup: Improving … Discuss potential collaborative work in the space of health information technology
(health IT) and improving
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www.ahrq.gov/sites/default/files/wysiwyg/topics/diagnostic-safety-workgroup-march-2022-meeting-notes.pdf
January 01, 2022 - Federal Interagency Workgroup: Improving Diagnostic Safety and Quality in Healthcare
Federal Interagency … Workgroup: Improving Diagnostic Safety
and Quality in Healthcare
Workgroup Goal: Established by Senate … Update
AHRQ • Diagnostic Safety Building Contract
o Released a new TeamSTEPPS course focused on improving … diagnosis,
along with an issue brief on improving education and diagnosis.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-intro.pdf
January 28, 2021 - Lessons From Healthcare Organizations on Improving Patient Experience webcast - Intro
Lessons From … Healthcare Organizations
on Improving Patient Experience
A Webcast Presented by the AHRQ CAHPS User … s CAHPS program
• Foundational elements of patient experience improvement
• Two case examples:
► Improving … health plan customer service
► Improving patient-provider interactions in a large medical group
•
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-improving-patient-experience.pdf
July 01, 2021 - Lessons From Healthcare Organizations on Improving Patient Experience webcast - Quigley
AltaMed’s Shadow … Improve Patient-Provider Interactions
Using the Clinician and Group CAHPS® Survey:
LESSONS ON IMPROVING … patients
− Discuss best practices with other providers
• For quality monitoring system:
► Focus on improving … not always specific enough for tangible behavior
change recommendations
• Focus on incrementally improving … Policy Researcher
quigley@rand.org
310-393-0411, ext. 7549
41
mailto:quigley@rand.org
LESSONS ON IMPROVING
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-improving-scores.pdf
October 01, 2020 - Lessons From Healthcare Organizations on Improving Patient Experience webcast-Franchetti
Lessons on … Improving CAHPS® Scores
CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality … Experience Manager
lfranchetti@nhpri.org
401-459-6092
24
mailto:lfranchetti@nhpri.org
Lessons on Improving
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www.ahrq.gov/antibiotic-use/long-term-care/safety/teamwork.html
June 01, 2021 - Improving Teamwork and Communication
After viewing or presenting this presentation, viewers … Improving Teamwork and Communication – Slides (PPTX, 2.9 MB)
Improving Teamwork and Communication
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www.ahrq.gov/cahps/news-and-events/events/webinar-012821.html
February 01, 2021 - Lessons From Healthcare Organizations on Improving Patient Experience (webcast)
Thursday, January … Lisa Franchetti of Neighborhood Health Plan addressed the plan's multiple tactics for improving customer … Customer Experience Manager
Neighborhood Health Plan of Rhode Island
Smithfield, RI
Lessons on Improving … Policy Researcher
Professor at the Pardee RAND Graduate School
RAND
Los Angeles, CA
Lessons on Improving … video: https://www.youtube-nocookie.com/embed/NiDGO2J8nxU
Lessons From Healthcare Organizations on Improving
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www.ahrq.gov/action-alliance/webinars/teamwork-ptsafety-norms.html
April 01, 2025 - Improving Safety Using Teamwork and Patient Safety Norms
Creating and Maintaining a Culture of … YouTube embedded video: https://www.youtube-nocookie.com/embed/_Gl65WAo0Qs Improving Safety Using Teamwork … Manager, Hospital Medicine Safety Consortium, University of Michigan Materials Slide Presentation: Improving
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-6l.pdf
August 01, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Planned Visits
The CAHPS Ambulatory … for Improving Patient Experience with
Ambulatory Care
6.L. … Improving Chronic Illness Care. … Improving
Chronic Illness Care. IHI National Forum, Orlando, FL; 2001. … Improving primary care for patients
with chronic illness. JAMA 2002;288(14):1775-9.
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www.ahrq.gov/ncepcr/tools/confid-report/refs.html
March 01, 2016 - The CAHPS Ambulatory Care Improvement Guide: Practical Strategies for Improving Patient Experience. … Improving patient care: the implementation of change in clinical practice. … Improving quality improvement using achievable benchmarks for physician feedback. … Improving quality of care. … Improving patient care: the implementation of change in clinical practice.
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www.ahrq.gov/sites/default/files/publications/files/ltcmodule1.pdf
June 01, 2012 - Improving Patient Safety in Long-Term Care Facilities, Module 1
Improving
Patient Safety
in Long-Term … Improving Patient Safety in Long-Term Care Facilities. … A’s diarrhea is not improving after several
days of antibiotics. … A’s situation is not improving; indeed, her
diarrhea seems to be worse. … SBAR: A shared mental model for improving communication between
clinicians.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol1/Advances-Neuspiel_43.pdf
March 05, 2008 - Improving Error Reporting in Ambulatory Pediatrics with a Team Approach
Improving Error Reporting in … Despite these factors, we believe that our findings indicate a successful beginning in
improving safety
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www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/cmsqualconf0615.pdf
September 01, 2015 - Second Annual CMS Quality Conference: Improving Care and Proving It! … the CHIPRA Quality
Demonstration Grant Program: An Update
Second Annual CMS Quality Conference:
Improving … study: start local, expand statewide after grant
– Showing how to do it, or how to do it better: improving
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/hp-survey-strategies-webcast-transcript.pdf
April 01, 2016 - CAHPS Transcript: Strategies for Improving CAHPS Health Plan Survey Scores
Strategies for Improving … The topic for our Webinar
today is “Strategies for Improving CAHPS Health Plan Survey Scores.” … April 2016 www.cahps.ahrq.gov | 2 of 18
Strategies for Improving CAHPS Health Plan Survey Scores … April 2016 www.cahps.ahrq.gov | 3 of 18
Strategies for Improving CAHPS Health Plan Survey Scores … April 2016 www.cahps.ahrq.gov | 4 of 18
Strategies for Improving CAHPS Health Plan Survey Scores
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-intro-slides.pdf
March 15, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores
Strategies for Improving … • Develop strategies for improving performance.
9 www.cahps.ahrq.gov
CAHPS Ambulatory Care Improvement … Strategies for Improving Patient Experience
10 www.cahps.ahrq.gov
CAHPS Ambulatory Care Improvement … Strategies for Improving Patient Experience
• Open Access Scheduling for
Routine and Urgent
Appointments … Innovation, Massachusetts General
Hospital, Boston, MA (Moderator)
12 www.cahps.ahrq.gov
Strategies for Improving
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-closing-slides.pdf
March 15, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores
Q&A Session
“Strategies … for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores”
A Webcast Presented by the AHRQ CAHPS
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/improving-cg-cahps-scores-webcast-transcript.pdf
March 01, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores
Strategies for Improving … Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores
March 2016 Webcast
March … The last big component of the Guide is strategies for improving performance that are based around the … In there, we're looking at improving self-management goals. … Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores
Speakers
Moderator