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  1. www.ahrq.gov/sites/default/files/wysiwyg/topics/public-notes-meeting-summary-111921.pdf
    March 11, 2022 - Federal Interagency Workgroup: Improving Diagnostic Safety and Quality in Healthcare … Federal Interagency Workgroup: Improving … Discuss potential collaborative work in the space of health information technology (health IT) and improving
  2. www.ahrq.gov/sites/default/files/wysiwyg/topics/diagnostic-safety-workgroup-march-2022-meeting-notes.pdf
    January 01, 2022 - Federal Interagency Workgroup: Improving Diagnostic Safety and Quality in Healthcare Federal Interagency … Workgroup: Improving Diagnostic Safety and Quality in Healthcare Workgroup Goal: Established by Senate … Update AHRQ • Diagnostic Safety Building Contract o Released a new TeamSTEPPS course focused on improving … diagnosis, along with an issue brief on improving education and diagnosis.
  3. www.ahrq.gov/sites/default/files/wysiwyg/topics/dx-safety-workgroup-meeting-notes-mar2023.pdf
    July 14, 2023 - Federal Interagency Workgroup: Improving Diagnostic Safety and Quality in Healthcare Federal Interagency … Workgroup: Improving Diagnostic Safety and Quality in Healthcare March Meeting Summary Workgroup … • Diagnostic Safety Grants o Posted two new funding opportunities: AHRQ Understanding and Improving … Diagnostic Safety in Ambulatory Care: Incidence and Contributing Factors (R01) and AHRQ Improving … promote rich sharing of medical information between and among providers, which is essential for improving
  4. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-improving-patient-experience.pdf
    July 01, 2021 - Lessons From Healthcare Organizations on Improving Patient Experience webcast - Quigley AltaMed’s Shadow … Improve Patient-Provider Interactions Using the Clinician and Group CAHPS® Survey: LESSONS ON IMPROVING … patients − Discuss best practices with other providers • For quality monitoring system: ► Focus on improving … not always specific enough for tangible behavior change recommendations • Focus on incrementally improving … Policy Researcher quigley@rand.org 310-393-0411, ext. 7549 41 mailto:quigley@rand.org LESSONS ON IMPROVING
  5. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-improving-scores.pdf
    October 01, 2020 - Lessons From Healthcare Organizations on Improving Patient Experience webcast-Franchetti Lessons on … Improving CAHPS® Scores CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality … Experience Manager lfranchetti@nhpri.org 401-459-6092 24 mailto:lfranchetti@nhpri.org Lessons on Improving
  6. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-intro.pdf
    January 28, 2021 - Lessons From Healthcare Organizations on Improving Patient Experience webcast - Intro Lessons From … Healthcare Organizations on Improving Patient Experience A Webcast Presented by the AHRQ CAHPS User … s CAHPS program • Foundational elements of patient experience improvement • Two case examples: ► Improving … health plan customer service ► Improving patient-provider interactions in a large medical group •
  7. www.ahrq.gov/sites/default/files/wysiwyg/coronavirus/long-covid-care-network/u-washington-grantee-profile.pdf
    January 01, 2023 - Improving Access to Multidisciplinary Care for Patients With Long COVID Geographic Service Area Washington … committed to enhancing the quality of its services and refining its care delivery model, focusing on improving … Notable Features Project Overview Improving Access to Multidisciplinary Care for Patients With Long … COVID Clinic aims to improve access and care delivery for patients throughout the WWAMI region by 1) improving … engaging underserved communities to enhance Long COVID education and connection to local resources; and 3) improving
  8. www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/safety/patient-safety-facilitator-guide.pdf
    November 01, 2019 - Improving Antibiotic Use 1 AHRQ Pub. … Slide 5 3 AHRQ Safety Program for Improving Antibiotic Use – Acute Care Improving Antibiotic … Slide 6 4 AHRQ Safety Program for Improving Antibiotic Use – Acute Care Improving Antibiotic … Slide 9 5 AHRQ Safety Program for Improving Antibiotic Use – Acute Care Improving Antibiotic … Slide 11 6 AHRQ Safety Program for Improving Antibiotic Use – Acute Care Improving Antibiotic
  9. www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/health-share-of-oregon-case-study.pdf
    September 01, 2016 - Case Study: Improving Customer Service at Health Share of Oregon Case Study 1 Improving Customer … /customer-service/strategy6q-custservice-standards.html Improving Customer Service at Health Share … Improving Customer Service at Health Share of Oregon 4 Another key aspect of Health Share’s service … Improving Customer Service at Health Share of Oregon 5 Health Share recognizes this focus on equity … Improving Customer Service at Health Share of Oregon 6 AHRQ Pub.
  10. www.ahrq.gov/sites/default/files/wysiwyg/topics/DxSafety-March2019-MeetingNotes.pdf
    March 08, 2019 - Federal Interagency Workgroup on Improving Diagnostic Safety--March Meeting Summary … Federal Interagency Workgroup on Improving … ://www.ahrq.gov/patient-safety/resources/learning-lab/index.html Federal Interagency Workgroup on Improving
  11. www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/cmsqualconf0615.pdf
    September 01, 2015 - Second Annual CMS Quality Conference: Improving Care and Proving It! … the CHIPRA Quality Demonstration Grant Program: An Update Second Annual CMS Quality Conference: Improving … study: start local, expand statewide after grant – Showing how to do it, or how to do it better: improving
  12. www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6m.pdf
    October 01, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Group Visits The CAHPS Ambulatory … Care Improvement Guide Practical Strategies for Improving Patient Experience Section 6: Strategies … for Improving Patient Experience with Ambulatory Care 6.M. … Improving Chronic Illness Care (ICIC). 2001 February. … Improving Chronic Illness Care.
  13. www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-6l.pdf
    August 01, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Planned Visits The CAHPS Ambulatory … for Improving Patient Experience with Ambulatory Care 6.L. … Improving Chronic Illness Care. … Improving Chronic Illness Care. IHI National Forum, Orlando, FL; 2001. … Improving primary care for patients with chronic illness. JAMA 2002;288(14):1775-9.
  14. www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6n.pdf
    October 01, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Price Transparency The CAHPS Ambulatory … Care Improvement Guide Practical Strategies for Improving Patient Experience Section 6: Strategies … for Improving Patient Experience with Ambulatory Care 6.N. … /improvement-guide.html The CAHPS Ambulatory Care Improvement Guide Section 6: Strategies for Improving … The CAHPS Ambulatory Care Improvement Guide Section 6: Strategies for Improving Patient Experience
  15. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/improving-cg-cahps-scores-webcast-transcript.pdf
    March 01, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores Strategies for Improving … Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores March 2016  Webcast March … The last big component of the Guide is strategies for improving performance that are based around the … In there, we're looking at improving self-management goals. … Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores Speakers Moderator
  16. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-ahrq-program.pdf
    November 01, 2006 - Lessons From Healthcare Organizations on Improving Patient Experience webcast-Ginsberg AHRQ’S CAHPS
  17. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/hp-survey-strategies-webcast-transcript.pdf
    April 01, 2016 - CAHPS Transcript: Strategies for Improving CAHPS Health Plan Survey Scores Strategies for Improving … The topic for our Webinar today is “Strategies for Improving CAHPS Health Plan Survey Scores.” … April 2016 www.cahps.ahrq.gov | 2 of 18 Strategies for Improving CAHPS Health Plan Survey Scores … April 2016 www.cahps.ahrq.gov | 3 of 18 Strategies for Improving CAHPS Health Plan Survey Scores … April 2016 www.cahps.ahrq.gov | 4 of 18 Strategies for Improving CAHPS Health Plan Survey Scores
  18. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/debra-rosen-slides.pdf
    March 15, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores Improving CG-CAHPS Scores … Presented By Debra Rosen, RN, MPH Director, Quality & Health Education “Strategies for Improving … implemented annual depression screening for ages 12+  Access to Care: Successful interventions; data improving … debrarosen@nevhc.org “Caring for our community’s health since 1973” 34 mailto:debrarosen@nevhc.org Improving
  19. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-intro-slides.pdf
    March 15, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores Strategies for Improving … • Develop strategies for improving performance. 9 www.cahps.ahrq.gov CAHPS Ambulatory Care Improvement … Strategies for Improving Patient Experience 10 www.cahps.ahrq.gov CAHPS Ambulatory Care Improvement … Strategies for Improving Patient Experience • Open Access Scheduling for Routine and Urgent Appointments … Innovation, Massachusetts General Hospital, Boston, MA (Moderator) 12 www.cahps.ahrq.gov Strategies for Improving
  20. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/rick-evans-slides.pdf
    March 15, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores Improving CG-CAHPS in … Center Rick Evans, MA Senior Vice President & Chief Experience Officer “Strategies for Improving … rie9003@nyp.org 212-305-4455 mailto:rie9003@nyp.org To Ask a Question 22 www.cahps.ahrq.gov Improving

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