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www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/nhqr02/asthqwork.pdf
April 01, 2006 - Asthma Care Quality Improvement: A Workbook for State Action
Asthma Care Quality Improvement:
A Workbook for State Action
Prepared by:
Karen Ho, M.H.S.
Rosanna M. Coffey, Ph.D.
DonnaRae Castillo, M.A.
U.S. Department of Health and Human Services
A…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
June 02, 2025 - Strategy 2: Communicating for Improve Quality (Tool 5)
Overview of Communication Competencies
Effective communication between clinicians, patients, and families can lead to better health care outcomes and improved quality and safety. The following list identifies behaviors to help clinicians build partnerships with pa…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.pdf
June 02, 2025 - Strategy 2: Communicating for Improve Quality (Tool 5)
Guide to Patient and Family Engagement :: 1
Overview of Communication Competencies
Effective communication between clinicians, patients, and families can lead to better health care outcomes and improved
quality and safety. The following list identifies be…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_4_Poster_508.docx
June 02, 2025 - Strategy 2: Communicating for Improve Quality (Tool 4)
We are partners in your care
We work to make sure you get the
best care possible.
Strategy 1: Working with Patients & Families as Advisors
[Type text] [Type text] [Type text]
Strategy 2: Communicating to Improve Quality (Tool 4)
Guide to Patient and Family En…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_4_Poster_508.pdf
June 02, 2025 - Strategy 2: Communicating for Improve Quality (Tool 4)
Guide to Patient and Family Engagement
We are partners in your care
We work to make sure you get the
best care possible.
We will:
• Give you timely and complete
information about your care
• Ask about and listen to
your concerns
• Explain t…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_3_Get_to_Know_508.docx
June 02, 2025 - Strategy 2: Communicating to Improve Quality (Tool 3)
Strategy 2: Communicating to Improve Quality (Tool 3)
Strategy 2: Communicating to Improve Quality (Tool 3)
Get to Know Your Health Care Team
Guide to Patient and Family Engagement :: 1
Getting to know your health care team helps you get the best care possible.
…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_3_Get_to_Know_508.pdf
June 02, 2025 - Strategy 2: Communicating to Improve Quality (Tool 3)
Guide to Patient and Family Engagement :: 1
Get to Know Your Health Care Team
Getting to know your health care team helps you get
the best care possible.
The members of your health care team include:
• You
• Family or friends, as you wish
• Different…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_2_ComTipsBroch_508.docx
June 02, 2025 - Strategy 2: Communicating to Improve Quality (Tool 2)
(Brochure Back)
Tip 4: Tell us who your family members or friends are and how you want them to be involved
Your family or friends are welcome at [insert hospital name]. Family or friends can:
Give you comfort and support
Help you keep track of and understand inform…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_2_ComTipsBroch_508.pdf
June 02, 2025 - Strategy 2: Communicating to Improve Quality (Tool 2)
Tips for
Being a Partner
in Your Care
Being a partner in your care helps you get
the best care possible while you are in the
hospital. It also helps you learn how to care
for yourself after you leave the hospital.
This brochure has four tips to hel…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Implement_Hndbook_508.pdf
April 30, 2013 - Strategy 2: Communicating to Improve Quality (Implementation Handbook)
Strategy 2: Communicating to Improve Quality (Implementation Handbook)
Guide to Patient and Family Engagement
Communicating to
Improve Quality
Implementation Handbook
Strategy 2: Communicating to Improve Quality (Implementation Ha…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Implement_Hndbook_508.docx
April 30, 2013 - Strategy 2: Communicating to Improve Quality (Implementation Handbook)
Communicating to
Improve Quality
Implementation Handbook
Strategy 3: Bedside Shift Report (Implementation Handbook)
[Type text] [Type text] [Type text]
Strategy 2: Communicating to Improve Quality (Implementation Handbook)
Guide to Patient and …
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_6_Pres_TX_508.pdf
June 02, 2025 - Strategy 2: Communicating for Improve Quality (Tool 6)
Guide to Patient & Family Engagement
Insert hospital logo here
Communicating to
Improve Quality
Training
[Hospital Name | Presenter name and title | Date of presentation]
Strategy 2: Communicating to Improve Quality Training (Tool 6)
Today’s …
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_1_Be_Partner_508.docx
June 02, 2025 - Strategy 2: Communicating for Improve Quality (Tool 1)
Be a Partner in Your Care
Strategy 1: Working with Patients & Families as Advisors
[Type text] [Type text] [Type text]
Strategy 2: Communicating to Improve Quality (Tool 1)
Guide to Patient and Family Engagement :: 1
Guide to Patient and Family Engagement
We w…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_1_Be_Partner_508.pdf
June 02, 2025 - Strategy 2: Communicating for Improve Quality (Tool 1)
Guide to Patient and Family Engagement
Be a Partner in Your Care
We work as a team to make sure
you get the best care
Your health care team includes you, doctors, nurses,
other clinical staff, and hospital staff. If you like, the team
can also include…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-a.docx
January 01, 2016 - Strategy 2: Communicating to Improve Quality (Tool 3)
Long-Term Care Safety Toolkit
AHRQ Safety Program for Ambulatory Surgery
Implementation Guide
Appendix A. Facility Personnel Spreadsheet
Insert the names of everyone who will be involved in this project and assign a member of the implementation team to talk to …
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-o-part2-transcript.docx
June 02, 2025 - Strategy 2: Communicating to Improve Quality (Tool 3)
AHRQ Safety Program for Ambulatory Surgery
Implementation Guide
Appendix O. A Clear View on Flexible Endoscope Processing – Part 2, Disinfection/Sterilization Record Keeping
Transcript/Facilitator Notes
Sue Klacik:
(Slide 1) Hi, and welcome to Part 2 of A Clea…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-p-transcript.docx
June 02, 2025 - Strategy 2: Communicating to Improve Quality (Tool 3)
AHRQ Safety Program for Ambulatory Surgery
Implementation Guide
Appendix P. Evaluating and Selecting Hand Hygiene Products
Transcript/Facilitator Notes
Tim:
(Slide 1) Hello, my name is Tim Landers. I'm an assistant professor at the Ohio State University Colle…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-c.docx
June 02, 2025 - Strategy 2: Communicating to Improve Quality (Tool 3)
AHRQ Safety Program for Ambulatory Surgery
Implementation Guide
Appendix C. Addressing Physician Concerns With the Checklist
Common Concern
Response
Explanation
“I'm already safe, and I don't need to use a tool like the checklist.”
“You are safe, but we …
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-b.docx
June 02, 2025 - Strategy 2: Communicating to Improve Quality (Tool 3)
Long-Term Care Safety Toolkit
AHRQ Safety Program for Ambulatory Surgery
Implementation Guide
Appendix B. Your First Checklist Meeting Guide
The following document is a sample agenda and topics you should consider discussing when your implementation team meets fo…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-f.docx
September 01, 2016 - Strategy 2: Communicating to Improve Quality (Tool 3)
Long-Term Care Safety Toolkit
Appendix F. Does Our Checklist Meet the Goals of the World Health Organization’s Surgical Safety Checklist?
How To Use This Document - When you make modifications to your checklist, review this document with your checklist implementat…