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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-scale-improvements.pdf
January 07, 2022 - Job Aid: Helping Practices Scale Improvements
Primary Care Practice Facilitator
Training Series … 1
Job Aid: Helping Practices Scale Improvements
Once a practice has tested and refined
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/action-plan-template.docx
August 22, 2018 - Discuss with your team some improvements you’d like to make specific to the High Leverage Changes listed … High Leverage Changes
Improvements we want to make
90-Day Goal
Make it SMART: Specific, measureable … List a few improvements that your team agrees on in the table.
3. … High Leverage Changes
Improvements we want to make
90-Day Goal
Make it SMART: Specific, measureable
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www.qualitymeasures.ahrq.gov/cahps/news-and-events/events/2020-meeting-summary.html
December 01, 2020 - As a result of these interventions, Neighborhood has achieved and been able to maintain improvements … Based on prior efforts to achieve and sustain improvements, Kaiser Permanente conducted a gap analysis … that coaching improved providers’ overall provider rating and CAHPS communication scores, but these improvements … They also identified some barriers to making improvements, including the lag time between when the CAHPS … Recommendations based on this work include focusing on improvements in the implementation process rather
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-practice-assessments.pdf
May 17, 2021 - surveys are simple and non-threatening ways for a practice to gather
information, generate ideas for improvements … , and test and monitor improvements. … Evaluate improvements on the specific domains measured by the assessment. … Monitor improvements over time.
Creating a custom survey
Step 1. Choose the topic.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-how-are-cahps-surveys-used.pdf
January 01, 2021 - learned about improving
patient experience
Evaluating the use of a modified CAHPS® survey
to support improvements … patient-centred care:
lessons from a quality improvement collaborative
Conclusion: Small measurable improvements … Evaluating the Use of a Modified CAHPS Survey
to Support Improvements in Patient-Centered Care: Lessons
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www.qualitymeasures.ahrq.gov/sites/default/files/publications/files/pharmlitqi.pdf
December 01, 2011 - Advancing Pharmacy Health Literacy Practices through Quality Improvements: Curricular Modules for Faculty … • Recommend changes or improvements to existing medication labels or instructions. … • Recommend changes or improvements to existing patient education materials. … Our pharmacy is doing this but could make some improvements.
3. … = This is something the pharmacy is not doing; 2 = Our pharmacy is doing this but could make some
improvements
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-last10-patients-audit.pdf
May 18, 2021 - Generate ideas for improvements to reduce missed opportunities. … Are the changes you are testing creating the desired improvements or do you need
to make modifications … Are improvements being maintained over time or is there backsliding?
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/highlight11.pdf
September 08, 2015 - How are CHIPRA quality demonstration States using quality reports to drive heatlh care improvements for … How are CHIPRA quality demonstration
States using quality reports to drive health
care improvements … Similarly, North Carolina
made modest but meaningful
improvements in most of the areas it
focused … It is likely that these
improvements represent both an
increase in the provision of needed
services … Conclusion
The six States’ experience with using
reports to drive improvements in
the quality of
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www.qualitymeasures.ahrq.gov/health-literacy/improve/pharmacy/guide/app-4.html
September 01, 2020 - is something our pharmacy is not doing.
10
20%
Our pharmacy is doing this but could make some improvements … is something our pharmacy is not doing.
8
16%
Our pharmacy is doing this but could make some improvements … is something our pharmacy is not doing.
38
76%
Our pharmacy is doing this but could make some improvements … This is something our pharmacy is not doing (%)
Our pharmacy is doing this but could make some improvements
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-ahrq-program.pdf
November 01, 2006 - trademark.
10
What We Learned 20 Years Ago
Evaluating the use of a modified CAHPS® survey
to support improvements … patient-centred care:
lessons from a quality improvement collaborative
Conclusion: Small measurable improvements … Evaluating the Use of a Modified CAHPS Survey
to Support Improvements in Patient-Centered Care: Lessons
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/ExecSummcaseplancustsvce-RAND7607.pdf
July 01, 2007 - The health plan made dramatic improvements in its customer service function. … It was clear that improvements should focus on the Member Services Department and on
staff retention … • Set a goal to demonstrate customer service
improvements in two consecutive quarters in
1999, … • Expected that its increased focus on customer service and some improvements in
telephone service … • Continued to monitor CAHPS scores and
other measures to make sure that improvements
continued.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/funding/fund-opps/state-level-cpcq.pdf
December 01, 2019 - improvement are eager to learn from mistakes, create and train high-functioning teams, and integrate
improvements … Deliberately designing care improvements in
order to make clinician participation less work
than before … Deliberately designing care improvements
to make the care process more beneficial to the
patient
For
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www.qualitymeasures.ahrq.gov/health-literacy/professional-training/informed-choice/guide.html
September 01, 2020 - |__| Will hospital leadership support the training and improvements? … |__| Does your hospital have the necessary infrastructure to monitor improvements? … Consider prioritizing the improvements, starting with one strategy. … Test improvements in one area before spreading changes. … That will let the hospital make improvements.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/sustainability/sustaining-guide.pdf
March 01, 2017 - tools and links to resources is to provide long-term care
(LTC) facilities with an approach to sustain improvements … Too often, well-meaning staff and clinical teams undertake patient safety projects, achieve
improvements … , and then fail to maintain those improvements over time. … To sustain the gains and continue to make improvements to safety culture, the AHRQ
Nursing Home Survey … allowing staff to provide input to allow for some customization that is controlled and tied
to the improvements
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www.qualitymeasures.ahrq.gov/hai/quality/tools/cauti-ltc/modules/sustainability/guide.html
March 01, 2017 - Too often, well-meaning staff and clinical teams undertake patient safety projects, achieve improvements … , and then fail to maintain those improvements over time. … To sustain the gains and continue to make improvements to safety culture, the AHRQ Nursing Home Survey … allowing staff to provide input to allow for some customization that is controlled and tied to the improvements … the project, which can be used to assess implementation of the project and the capacity to sustain improvements
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/statesummaries/chipra-750-illinois-state-snapshot.pdf
January 01, 2018 - • Fostered improvements on process measures. … staff turnover and in adapting and using
electronic health records to support and track medical
home improvements … Illinois facilitated improvements in the
quality of perinatal care
Illinois leveraged the CHIPRA quality … Practices participating
in the structured learning collaborative reported
improvements on the Medical … • Illinois facilitated improvements in the quality of
perinatal care not only by offering educational
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www.qualitymeasures.ahrq.gov/ncepcr/tools/transform-qi/deliver-facilitation/modules/index.html
April 01, 2022 - Helping Practices Scale Improvements .
Joy in Work .
… swimlane diagram, facilitate a process mapping session for a practice, and help a practice design process improvements … Helping Practices Scale up Improvements – Learn how to support change throughout a practice by designing … Access additional resources and a table of contents for Helping Practices Scale up Improvements.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/intervention-tracking-notes-sw.pdf
July 19, 2018 - level of confidence in this practice’s ability to make progress on important
EvidenceNOW practice improvements … *Describe the most important improvements this practice made around cardiovascular care
for its patients … *What do you think was the single most important barrier to progress or improvements in this
practice … *Describe what you think helped most in making those improvements.
25. … [For example: workflow improvements on documentation of tobacco screening and follow up; PDSA on data
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www.qualitymeasures.ahrq.gov/teamstepps/instructor/essentials/implguide.html
November 01, 2018 - Positive teamwork behaviors and improvements in processes and outcomes are reinforced and rewarded. … A Framework for Spread: From Local Improvements to System-wide Change. … (Available on A Framework for Spread: From Local Improvements to System-wide Change ). … Identification of the specific problem, challenge or opportunity for improvements that will be the … This in turn will prevent the targeted problem from recurring (or lead to your targeted improvements)
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www.qualitymeasures.ahrq.gov/news/newsletters/e-newsletter/770.html
June 01, 2021 - AHRQ Issue Brief Calls on Healthcare Leaders To Drive Improvements in Diagnostic Safety . … It is time to ask challenging questions and create the evidence to ensure that telehealth drives improvements … AHRQ Issue Brief Calls on Healthcare Leaders To Drive Improvements in Diagnostic Safety
A new AHRQ … Leadership To Improve Diagnosis: A Call to Action , outlines strategies for healthcare leaders to drive improvements