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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-lee.pdf
May 13, 2019 - Creative Strategies to Improve Patient Care Experience - Part 4 Lee
What Is A Creative Idea?
Creative idea: An idea that is novel and useful
Creative
Improvement
Ideas
Process
Improvement
Promoting efficiency
by tweaking existing
routines
Patient Engagement
Enhancing patient
partnership by
knowing…
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/webinar_summary.pdf
August 02, 2017 - this
gap
Performance data (individual)
Audit & feedback
Expert consultation/training
Celebrating improvements
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www.healthcare411.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/final-report/section2.html
October 01, 2015 - such as incomplete or inconsistent documentation in EHRs and paper charts) and therefore had to make improvements … providing high quality care but that are not noticeable to parents, such as the use of team huddles, improvements … The low profile of these improvements made it challenging for parents to detect them and provide feedback
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/rick-evans-slides.pdf
March 15, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores
Improving CG-CAHPS in an
Academic Medical Center
Rick Evans, MA
Senior Vice President &
Chief Experience Officer
“Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores”
A Webcast Presented by the AH…
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-closing-slides.pdf
March 15, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores
Q&A Session
“Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores”
A Webcast Presented by the AHRQ CAHPS User Network
March 15, 2016
12:00 – 1:00 pm EDT
To Ask a Question
35 www.cahps.ahrq.gov
CAHPS Ambulatory…
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/edgman-levitan-closing.pdf
March 15, 2016 - Strategies for Improving CAHPS Health Plan Survey Scores
Q&A Session
“Strategies for Improving CAHPS Health Plan Survey Scores”
A Webcast Presented by the AHRQ CAHPS User Network
March 15, 2016
12:00 – 1:00 pm EDT
www.cahps.ahrq.gov
To Ask a Question
44
www.cahps.ahrq.gov
CAHPS Ambulatory Care Imp…
-
www.healthcare411.ahrq.gov/patient-safety/reports/liability/corbett.html
August 01, 2017 - Several common solutions for system improvements centered on information management, such as having unified … stakeholder groups were in uniform agreement that health systems had a responsibility to implement system improvements
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-81-pgh-7-bibliography.pdf
January 01, 2016 - Improvements in health-related quality of life among
school-based health center users in elementary
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module1/module1_pu-whychange_slides.pptx
June 16, 2017 - If you are sustaining improvements.
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-ginsberg.pdf
May 13, 2019 - Creative Strategies to Improve Patient Care Experience - Part 2 Ginsberg
AHRQ’S CAHPS® PROGRAM
Caren Ginsberg, Ph.D., CPXP,
Director, CAHPS Division
Center for Quality Improvement & Patient Safety, AHRQ
AHRQ’s Core Competencies
• Research: Invest in research and evidence to make
health care safer and improve q…
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www.healthcare411.ahrq.gov/teamstepps/officebasedcare/module1/office_intro-ig.html
September 01, 2015 - behavioral training and performance simulation, human factors, and cultural change concepts specific to improvements
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www.healthcare411.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/co-nm-specialinnovation.html
August 01, 2015 - Using the eSHQ involves the costs associated with server maintenance, application updates, and improvements
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/nurse-role-dxsafety.pdf
September 02, 2022 - The recognition of nurses for their roles in diagnosis is critical to achieving diagnostic safety improvements … Nurses are essential contributors to the diagnostic process and are in prime positions to facilitate
improvements
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www.healthcare411.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/improving-fac-notes.html
May 01, 2017 - discussion can include key concerns for the patient’s recovery, equipment problems encountered, and improvements
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-089-fullreport.pdf
January 30, 2017 - Treatment Efficacy
Research has shown that a number of young children (4–5 years of age) experience
improvements … Safety
In conclusion, many children aged 4-5 experience improvements in symptoms with behavior
therapy … In conclusion, many children aged 4-5 experience improvements in symptoms with behavior
therapy alone … records or EHRs were
available, and the measure construction was feasible and reliable, there are improvements … Many children in the 4-5 age group experience improvements in symptoms with behavior
therapy alone,
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www.healthcare411.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/kit.html
June 01, 2017 - Skip to main content
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-intro.pdf
April 18, 2019 - Creative Strategies to Improve Patient Care Experience - Part 1 Intro
Creative Strategies to Improve
Patient Care Experience
A Webcast Presented by the AHRQ CAHPS User Network
April 18, 2019
12:00 – 1:00 pm ET
Our Focus Today
• Why are creative ideas needed to improve the patient care
experience?
• How did o…
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/pqmp/lessons/lessons-performance-comparisons.pdf
October 01, 2019 - collaborative, they worked at the state, health
plan, practice/individual provider and patient levels to make improvements
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/design_plan_for_chipra.pdf
July 01, 2012 - activities gave States or providers greater capacity for care
coordination (a common goal for health IT improvements
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-a.docx
January 01, 2016 - Strategy 2: Communicating to Improve Quality (Tool 3)
Long-Term Care Safety Toolkit
AHRQ Safety Program for Ambulatory Surgery
Implementation Guide
Appendix A. Facility Personnel Spreadsheet
Insert the names of everyone who will be involved in this project and assign a member of the implementation team to talk to …