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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-SOPS_101_Webcast-GRAY-Overview.pdf
June 02, 2025 - Understanding SOPS Surveys: A Primer for New Users (Webcast) - Gray (Overview)
Overview of the SOPS Surveys
Laura Gray, MPH
Senior Study Director
User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)
Westat
12
What is Patient Safety Culture?
13
AHRQ Surveys on Patient Safety Culture
• Surveys …
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www.ahrq.gov/patient-safety/settings/hospital/candor/modules.html
August 01, 2022 - Communication and Optimal Resolution (CANDOR) Toolkit
What is the Communication and Optimal Resolution Process?
The Communication and Optimal Resolution (CANDOR) process is a process that health care institutions and practitioners can use to respond in a timely, thorough, and just way when unexpecte…
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www.ahrq.gov/diagnostic-safety/resources/index.html
March 01, 2025 - Resources Related to Diagnostic Safety and Quality
AHRQ Papers on Diagnostic Safety Topics AHRQ is developing a series of papers on different diagnostic safety issues. Some papers will be posted as Issue Briefs while others will be submitted for publication in peer-reviewed journals. Issue Briefs Journal Articl…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/hospwebinar/just-culture-webcast-1-intro.pdf
November 09, 2016 - Just Culture Webcast Intro
Using Just Culture to Improve
Hospital Survey on Patient Safety
Culture Results
Webcast
November 9, 2016
1:00-2:00 ET
Presented by Westat under contract to the Agency
for Healthcare Research and Quality
Need Help?
• No sound from computer speakers?
– Join us by phone: 855-442-57…
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www.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/finalsummary/finalsummary6.html
September 01, 2015 - Key Lessons from the National Evaluation of the CHIPRA Quality Demonstration Grant Program
Building partnerships to improve quality of children’s health care
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Table of Contents
Key Lessons from the National Evaluation of the CHIPRA Quality Demonstration Grant Program
Introdu…
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www.ahrq.gov/evidencenow/projects/heart-health/about/stories/in-action/east-asheville.html
March 01, 2021 - Implementing Evidence-based Heart Health Care in Asheville
East Asheville (NC) Family Health Care is a two-provider primary care practice in this North Carolina retirement mecca. Like many of America's small- and mid-size practices, East Asheville's clinicians are on the front lines of the rapid pace of change …
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www.ahrq.gov/prevention/resources/chronic-care/clinical-community-relationships-measures-atlas/ccrm-atlas-ex515.html
March 01, 2013 - Clinical-Community Relationships Measures (CCRM) Atlas
Exhibit 5-15. Measure 15: Patient engagement with CHERL
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Table of Contents
Clinical-Community Relationships Measures (CCRM) Atlas
Introduction
Acknowledgments
1. Why Was the Clinical-Community Relationships Measures …
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www.ahrq.gov/prevention/resources/chronic-care/clinical-community-relationships-measures-atlas/ccrm-atlas-ex514.html
March 01, 2013 - Clinical-Community Relationships Measures (CCRM) Atlas
Exhibit 5-14. Measure 14: Patients referred to a community health educator referral liaison (CHERL)
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Table of Contents
Clinical-Community Relationships Measures (CCRM) Atlas
Introduction
Acknowledgments
1. Why Was th…
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www.ahrq.gov/cahps/surveys-guidance/surgical/index.html
March 01, 2025 - CAHPS Surgical Care Survey
The CAHPS Surgical Care Survey asks adult patients to report on surgical care, surgeons, their staff, and anesthesiologists. This standardized survey expands on the CAHPS Clinician & Group Survey , which focuses on primary and specialty care, by incorporating domains that are relevan…
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www.ahrq.gov/news/newsroom/case-studies/201414.html
August 01, 2014 - AHRQ's Patient Safety Culture Survey Integral to MedStar Washington Hospital Center's Quality Efforts
Search All Impact Case Studies
August 2014
MedStar Washington Hospital Center, a 926-bed teaching and research hospital in Washington, D.C., has used AHRQ's Hospital Survey on Patient Safety Culture since…
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www.ahrq.gov/news/newsroom/case-studies/ktcquips36.html
October 01, 2014 - Iowa Hospital Integrates AHRQ TeamSTEPPS® Throughout Facility
Search All Impact Case Studies
April 2010
In 2008, staff from Clarinda Regional Health Center, a 25-bed critical access hospital in Clarinda, Iowa, participated in training on Team Strategies and Tools to Enhance Performance and Patient Safety (T…
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www.ahrq.gov/news/newsroom/case-studies/ktcquips32.html
October 01, 2014 - North Dakota Critical Access Hospitals Use AHRQ TeamSTEPPS® to Improve Patient Safety
Search All Impact Case Studies
January 2010
The University of Nebraska Medical Center customized the Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS®) curriculum for use in critical access h…
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www.ahrq.gov/news/newsroom/case-studies/ktcquips91.html
October 01, 2014 - Two Indiana Facilities Use AHRQ Toolkit to Revise Medication Reconciliation
Search All Impact Case Studies
April 2012
After participating in AHRQ-sponsored learning sessions and provider support calls, Health Care Excel, the Indiana Quality Improvement Organization (QIO), worked with two providers in the St…
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patient-role4.html
September 01, 2024 - The Patient’s Role in Diagnostic Safety and Excellence: From Passive Reception Toward Co-Design
Next Steps
Previous Page Next Page
Table of Contents
The Patient’s Role in Diagnostic Safety and Excellence: From Passive Reception Toward Co-Design
Introduction
The History of Patient Roles
Impac…
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www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/communication-facilitator-guide.docx
June 01, 2021 - AHRQ Safety Program for Improving Antibiotic Use
1
Improving Teamwork and Communication
Long-Term Care
Slide Title and Commentary
Slide Number and Slide
Improving Teamwork and Communication
Long-Term Care
SAY:
Welcome to this presentation, “Improving Teamwork and Communication.”
Slide 1
Objectiv…
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www.ahrq.gov/faqs/index.html?page=4
June 12, 2025 - Frequently Asked Questions
Check to find the answers to your questions about the Agency for Healthcare Research and Quality (AHRQ)
programs and activities. You can search by category or key words. You can also send us your questions or website
feedback here. We will respond to your requests based on the bes…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/implement/implement.pptx
May 01, 2017 - AHRQ Safety Program for Perinatal Care: Implement Teamwork and Communication
AHRQ Safety Program for Perinatal Care
Implement Teamwork and Communication for Perinatal Safety
AHRQ Publication No. 17-0003-3-EF
May 2017
1
Learning Objectives
2
AHRQ Safety Program for Perinatal Care
Teamwork & Comm.
2
Basic Com…
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www.ahrq.gov/sites/default/files/wysiwyg/sops/databases/medical-office/2016-report-part-1.pdf
January 01, 2016 - Frequent assessments of culture are likely to find temporary shifts or
improvements that may come back
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www.ahrq.gov/patient-safety/settings/hospital/resource/pressureinjury/guide/ape.html
October 01, 2017 - Pressure Injury Prevention Program Implementation Guide
Appendix E. Sample Participant Agenda
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Table of Contents
Pressure Injury Prevention Program Implementation Guide
Overview
Get Ready
Pressure Injury Prevention Program Phases
Appendix A. RACI Chart
Appendix B. Pr…
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www.ahrq.gov/cahps/news-and-events/events/webinar-120518.html
April 01, 2020 - Understanding CAHPS Surveys: A Primer for New Users (Webcast): Annual Refresher
January 8, 2019
Summary
Speakers
Recording
Transcript
Related Material
Summary
This Webcast from the Agency for Healthcare Research and Quality (AHRQ) provided an overview of the CAHPS surveys. Speakers explained h…