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www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/nhqr02/asthqwork.doc
April 01, 2006 - Disseminate lessons learned and best practices beyond the quality improvement team to spread improvements
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol1/Advances-Neuspiel_43.pdf
March 05, 2008 - Improving Error Reporting in Ambulatory Pediatrics with a Team Approach
Improving Error Reporting in Ambulatory
Pediatrics with a Team Approach
Daniel R. Neuspiel, MD, MPH; Margo Guzman, RN, MSN; Cari Harewood, MPA
Abstract
Objective: We aimed to determine the effectiveness of team-based reporting, system…
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/100-alabama-heart-health-improvement-collaborative-survey.docx
June 02, 2025 - You are invited to take part in a member survey for the Alabama Cardiovascular Cooperative/Heart Health Improvement Project. The survey includes 19 items related to your experience as a Cooperative Member along with questions related to our work in the future.
Strongly Disagree
Disagree
Neither Agree nor Disagree…
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/101-alabama-oric-alcc.pdf
October 11, 2021 - Organizational Readiness for Implementing Heart Health Improvement Project
Page 1
10/11/2021 2:30pm projectredcap.org
Clinic ID:__________________
Organizational Readiness for Implementing Heart Health
Improvement Project
Please select the answer that best represents your response.
Disagree Som…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teambased-2.pdf
May 01, 2016 - Team-Based Care: Improving Safety, Engagement, and Joy
Team-Based Care: Improving Safety,
Engagement, and Joy
What is it?
Team-based care is a transformative method of
delivering care that emphasizes teamwork. It includes
many elements, such as:
■ A care team that works collaboratively with the
patient and fami…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/shareddec-1.pdf
September 08, 2016 - Shared Decisionmaking To Improve Patient Safety, Education, and Empowerment
Case Study
Problem Addressed
In many health care situations, there is not necessarily a
“correct” decision. Often, multiple options are available,
such as testing or treatment, where risks and expected
outcomes must be balanced with patie…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/shareddec-2.pdf
September 01, 2016 - Shared Decisionmaking: Improving Patient Safety, Education, and Empowerment
What is it?
Shared decision making is the process of engaging
with patients and families to make health care decisions
together. It includes exploring and comparing the benefits
and risks of each option within a clinical decision through
…
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/qica-scoring.pdf
January 01, 2018 - Completing and Scoring the Quality Improvement Change Assessment (QICA)
COMPLETING AND SCORING THE
QUALITY IMPROVEMENT CHANGE ASSESSMENT (QICA)
INTRODUCTION TO THE QICA
The QICA is intended to help clinical practices understand their current level of care for
patients with regard to prevention and chronic illn…
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www.ahrq.gov/sites/default/files/wysiwyg/action-alliance/teamwork-ptsafety-norms-slides.pdf
August 01, 2025 - Improving Safety Using Teamwork and Patient Safety Norms
Creating and Maintaining a Culture of Safety Series
(Session 2)
Improving Safety Using Teamwork and Patient Safety Norms
NATIONAL WEBINAR SERIES
March 18, 2025
Housekeeping Instructions
• This webinar will be recorded and available for viewing on the NAA…
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/dxsafety-selfpaced-roadmap.pdf
February 01, 2022 - TeamSTEPPS Diagnostic Improvement: Self-Paced Learner's Roadmap
Self-Paced Learner’s Roadmap:
TeamSTEPPS® for Diagnosis Improvement
Become familiar with
foundational concepts
Prime your thinking
Step 1: Prepare
The Self-Paced Learner’s Roadmap is designed to guide individuals who choose to complete
the TeamST…
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/dxsafety-facilitator-roadmap.pdf
February 01, 2022 - Facilitator’s Implementation Roadmap: TeamSTEPPS® Diagnosis Improvement
Facilitator’s Implementation Roadmap:
TeamSTEPPS® Diagnosis Improvement
This implementation roadmap provides an overview of the steps a course facilitator should follow
for implementing the TeamSTEPPS® for Diagnosis Improvement Course and the …
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/dxsafety-team-assessment-tool.pdf
February 01, 2022 - TeamSTEPPS® Diagnosis Improvement: Team Assessment Tool
TeamSTEPPS® Team Assessment Tool
for Improving Diagnosis – Instructions
How to use this Team Assessment Tool
This tool assesses the maturity level of your healthcare setting in five critical teamwork
domains: Team Structure, Communication, Leadership, Situat…
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/dxsafety-implementation-tip-sheet.pdf
June 02, 2025 - TeamSTEPPS® Diagnosis Improvement: Implementation Tip Sheet
General Tips for Getting Started
� Identify the course leaders:
� The leader may be the course facilitator or additional site champions, who will
share the roles and responsibilities of the facilitator at the local level. Course
leaders are responsible fo…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-rr-webcast-011124-intro.pdf
June 02, 2025 - CAHPS Program: Improving Response Rates and Representativeness - Introduction
AHRQ’s CAHPS Program: Improving Response Rates
and Representativeness—An Overview of Web-First
and Other Strategies
A Webcast Presented by the AHRQ CAHPS User Network
Thursday, January 11
1:00 – 2:00 pm ET
Webcast Technical Info
• A…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-rr-webcast-011124-closing.pdf
June 02, 2025 - CAHPS Program: Improving Response Rates and Representativeness - Closing
Q&A
?
?
55
CAHPS Updates
• Sign up for email updates
56
Questions or Comments?
E-mail: cahps1@westat.com
Phone: 1-800-492-9261
Web site: www.ahrq.gov/cahps/
57
mailto:cahps1@westat.com
http://www.ahrq.gov/cahps/
THANK YOU!
…
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www.ahrq.gov/antibiotic-use/long-term-care/safety/teamwork.html
June 01, 2021 - Improving Teamwork and Communication
After viewing or presenting this presentation, viewers will be able to—
Recognize the importance of seeking input from all team members when making antibiotic prescribing decisions.
Summarize how to use available AHRQ Safety Tools, such as SBAR ( S ituation; B ackg…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
June 02, 2025 - Strategy 2: Communicating for Improve Quality (Tool 5)
Overview of Communication Competencies
Effective communication between clinicians, patients, and families can lead to better health care outcomes and improved quality and safety. The following list identifies behaviors to help clinicians build partnerships with pa…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.pdf
June 02, 2025 - Strategy 2: Communicating for Improve Quality (Tool 5)
Guide to Patient and Family Engagement :: 1
Overview of Communication Competencies
Effective communication between clinicians, patients, and families can lead to better health care outcomes and improved
quality and safety. The following list identifies be…
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_4_Poster_508.docx
June 02, 2025 - Strategy 2: Communicating for Improve Quality (Tool 4)
We are partners in your care
We work to make sure you get the
best care possible.
Strategy 1: Working with Patients & Families as Advisors
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Strategy 2: Communicating to Improve Quality (Tool 4)
Guide to Patient and Family En…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_4_Poster_508.pdf
June 02, 2025 - Strategy 2: Communicating for Improve Quality (Tool 4)
Guide to Patient and Family Engagement
We are partners in your care
We work to make sure you get the
best care possible.
We will:
• Give you timely and complete
information about your care
• Ask about and listen to
your concerns
• Explain t…