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talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
March 01, 2020 - kinds of standards in place, most organizations cannot sustain a meaningful focus on patient-centered improvements
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/topics/dx-safety-workgroup-roster-2023dec.pdf
December 21, 2023 - Federal Interagency Workgroup on Improving Diagnostic Safety and Quality in Healthcare
Federal Interagency Workgroup on Improving Diagnostic Safety and Quality in Healthcare
*List current as of December 21, 2023
Name Department/Agency Title
Craig A. Umscheid, M.D.,
M.S.
AHRQ Director, Center for Quality Impr…
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/data/SyH-DR-data-brief-birth-rates-payments-rev.pdf
October 17, 2023 - AHRQ created SyH-DR, in part, as a resource to facilitate
improvements to price and quality transparency
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/topics/dx-safety-workgroup-meeting-notes-nov2023.pdf
March 01, 2024 - Federal Interagency Workgroup: Improving Diagnostic Safety and Quality in Healthcarae Meeting
Federal Interagency Workgroup:
Improving Diagnostic Safety and Quality in Healthcare
November Meeting Summary
Workgroup Goal: Established by Senate Report 115-150. The Senate Committee on
Appropriations requested “…
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talkingquality.ahrq.gov/evidencenow/tools/keydrivers/description.html
October 01, 2020 - teams should try not to be defensive when data accuracy is challenged, and remain open to potential improvements … with patients and families is forming a Patient and Family Advisory Committee (PFAC) to ensure that improvements
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talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/2-why-improve/index.html
February 01, 2020 - Skip to main content
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talkingquality.ahrq.gov/news/events/nac/2015-11-nac/nacmtg1115-minutes.html
May 01, 2016 - Creating materials that teach and train health care systems and professionals to catalyze improvements … Kronick pointed to improvements in patient safety during the period 2010–2013, when, for example, hospital-acquired
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talkingquality.ahrq.gov/teamstepps-program/diagnosis-improvement/index.html
February 01, 2024 - Skip to main content
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talkingquality.ahrq.gov/health-literacy/improve/index.html
March 01, 2024 - Skip to main content
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talkingquality.ahrq.gov/news/blog/ahrqviews/defining-new-ahrq.html
January 01, 2021 - And of course, improvements to quality and safety through 21 st century care benefits the payer and
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talkingquality.ahrq.gov/evidencenow/projects/heart-health/evidence/blood-pressure.html
March 01, 2021 - This brochure presents clinical process improvements for achieving optimal hypertension control for patients
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/2023-ASC-Database-Report-II.pdf
January 01, 2023 - (Item C1)
94% 94% 91% 92% 91%
We make improvements when someone points out patient
safety problems … (Item C1) 95% 93% 91% 94% 94% 92% 93% 89% 92%
We make improvements when someone
points out patient … (Item C1)
91% 99% 88% 98% 97% 90% 91% 89% 92%
We make improvements when someone
points out patient … (Item C1) 95% 93% 91% 94%
We make improvements when someone points out patient safety
problems.
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talkingquality.ahrq.gov/diagnostic-safety/workgroup/index.html
March 01, 2024 - Skip to main content
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/topics/diagnostic-safety-workgroup-march-2022-meeting-notes.pdf
January 01, 2022 - Federal Interagency Workgroup: Improving Diagnostic Safety and Quality in Healthcare
Federal Interagency Workgroup: Improving Diagnostic Safety
and Quality in Healthcare
Workgroup Goal: Established by Senate Report 115-150. The Senate Committee on
Appropriations requested “AHRQ to convene a cross agency working …
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pptx
April 01, 2011 - It makes sense that we should ask patients and family members to take part in changes and improvements … Various studies indicate that the effects of engaging patients and families translate into measurable improvements … strategies to improve patient engagement and the patient centeredness of care have seen subsequent improvements
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talkingquality.ahrq.gov/news/blog/ahrqviews/comments-pso-draft-report.html
February 01, 2021 - Skip to main content
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talkingquality.ahrq.gov/sops/resources/improvement-resourcelist.html
July 01, 2023 - Skip to main content
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/safe-electronic/e-fetal-monitoring.pptx
May 01, 2017 - Share outcomes or process improvements from the debriefings and from formal analysis with staff to achieve
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-resources.pdf
May 01, 2023 - in their medication delivery systems and to provide a
starting point for successful organizational improvements
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talkingquality.ahrq.gov/research/findings/evidence-based-reports/makinghcsafer.html
June 01, 2022 - The report makes recommendations for system improvements in the following areas—
Health care technologies