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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/2-unc-webcast-ginsberg.pdf
January 08, 2020 - AHRQ’s Surveys on Patient Safety Culture™
(SOPS™) Program
Caren Ginsberg, PhD
Center for Quality Improvement … • Practice Improvement: Create tools for health care professionals to improve care
for their patients … .
7
AHRQ Patient Safety Priorities
• Focus on areas of greatest impact
• Extend patient safety improvement … and use best
methods for development and testing
• Advances the understanding, measurement, and improvement … ► the collection of data and informative reporting of patient safety culture data
► patient safety improvement
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/ipe-large-org-webcast-closing.pdf
April 12, 2021 - Improving Patient Experience in Large Organizations webcast - Closing
CAHPS Improvement Resources … • CAHPS Improvement
Guide
• Research on
improving patient
experience
www.ahrq.gov/cahps/quality- … improvement/index.html
41
https://www.ahrq.gov/cahps/quality-improvement/index.html
CAHPS Updates
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www.ahrq.gov/cahps/news-and-events/events/webinar-032421.html
April 01, 2021 - Permanente and UCLA Health discussed their strategies for identifying aspects of patient experience needing improvement … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs
Center for Quality Improvement … Principal Consultant
Kaiser Permanente
Oakland, CA
Effective Implementation of Patient Experience Improvement … Medicine at the David Geffen School of Medicine at UCLA
Los Angeles, CA
Ambulatory Patient Experience Improvement … Patient Experience in Large Organizations (01:01:17)
Related Materials
CAHPS Ambulatory Care Improvement
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www.ahrq.gov/sites/default/files/wysiwyg/nqsleverfactsheet.pdf
May 01, 2014 - The Strategy serves
as a guiding force in the multitude of quality improvement efforts across the Nation … A Quality Improvement Organization may
disseminate evidence-based best practices in
quality improvement … care provider may implement a
strategy that includes the use of Quality
Assurance and Performance Improvement … A medical leadership institution may
incorporate quality improvement principles in
their training. … Innovation and
Diffusion
Foster innovation in health
care quality improvement, and
facilitate rapid
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/diagnosis-improvement/dxsafety-facilitators-guide.pdf
February 04, 2022 - Assess your improvement over time. … Assess your improvement over time. … TeamSTEPPS® for Diagnosis Improvement 22
TeamSTEPPS® for Diagnosis Improvement
Reflective Practice … team
improvement process. … team
improvement process.
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/dxsafety-facilitators-guide.pdf
February 04, 2022 - Assess your improvement over time. … Assess your improvement over time. … TeamSTEPPS® for Diagnosis Improvement 22
TeamSTEPPS® for Diagnosis Improvement
Reflective Practice … team
improvement process. … team
improvement process.
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www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/safety/improvement-slides.pptx
November 01, 2019 - Identifying Targets for Improving Antibiotic Use
Identifying Targets for Improvement in Antibiotic Decision … Explain how to leverage frontline wisdom to guide safety improvement efforts. … Identifying Targets
AHRQ Safety Program for Improving Antibiotic Use – Acute Care
2
What Are Antibiotic Improvement … Targets
AHRQ Safety Program for Improving Antibiotic Use – Acute Care
14
Summary
There is room for improvement … of the Four Moments of Antibiotic Decision Making framework can help to identify opportunities for improvement
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-ginsberg.pdf
May 13, 2019 - AHRQ’S CAHPS® PROGRAM
Caren Ginsberg, Ph.D., CPXP,
Director, CAHPS Division
Center for Quality Improvement … • Practice Improvement: Create tools for health care
professionals to improve care for their patients … Assessment of Healthcare Providers and
Systems
• Program advancing the understanding, measurement, and
improvement … 9
Uses of CAHPS Surveys
• Value-based purchasing
• Public reporting
• Accreditation
• Quality improvement … Collecting patient experience data using narrative protocols
for purposes of facilitating quality improvement
-
www.ahrq.gov/cahps/quality-improvement/reports-and-case-studies/index.html
October 01, 2022 - JavaScript is disabled
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www.ahrq.gov/sites/default/files/2025-03/thomas-report.pdf
January 01, 2025 - Robust Process Improvement Core
Abstract
Purpose and Scope: To Implement a robust process improvement … Improvement Initiative Results: The heart of implementing a robust process improvement program was
the … for PSLL quality improvement projects; see Table 1. … work; and 3)
integrating parents into improvement work. … Robust
Process Improvement (RPI): Robust process improvement training via modules for the Six Sigma
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www.ahrq.gov/evidencenow/projects/state/index.html
October 01, 2024 - Solution AHRQ is investing in the development of additional State-based external quality improvement … Develop sustainable State-level capacity to support primary care quality improvement. … Develop a comprehensive, evidence-based approach for a heart health improvement project involving 50 … What's New Building State Cooperatives for Healthcare Improvement: Meeting Summary This meeting summary … Developing and Sustaining State-Based Infrastructure To Support Primary Care Quality Improvement This
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www.ahrq.gov/evidencenow/tools/diy-run-chart.html
July 01, 2022 - care practices can use this Excel spreadsheet to create run charts to track their progress in quality improvement … By creating a visual display of their quality improvement progress, this tool can help practices use … and act upon data to improve care, part of Key Driver 2: Implement a data-driven quality improvement … is available for download under “Tools” on the Safety Net Medical Home Initiative Web site’s Quality Improvement … Strategy page at http://www.safetynetmedicalhome.org/change-concepts/quality-improvement-strategy .
-
www.ahrq.gov/evidencenow/projects/state/how-to-guide/using-guide.html
August 01, 2024 - Developing and Sustaining State-Based Infrastructure To Support Primary Care Quality Improvement
Using … of Contents
Developing and Sustaining State-Based Infrastructure To Support Primary Care Quality Improvement … Selecting and Delivering Services To Support Quality Improvement
5. … Agency for Healthcare Research and Quality (AHRQ) initiatives designed to provide external quality improvement … Selecting and Delivering Services To Support Quality Improvement .
-
www.ahrq.gov/sites/default/files/wysiwyg/action-alliance/CMS-Aug-23-board-session.pdf
August 22, 2023 - Our Board understands harm but does not resource and support the
improvement needs and leadership … Boston, Massachusetts: Institute for Healthcare Improvement; 2018. … performance improvement activities in response to changes in the internal or
external environment … system approaches improvement
3. … Board reviews required regulatory compliance survey results and recommendations for improvement.
-
www.ahrq.gov/sites/default/files/2024-01/taekman-report.pdf
January 01, 2024 - There was a trend for improvement in the MBS condition (p=0.11). … We then compared the
degree of improvement across training conditions by comparing immediate
improvement … improvement (R=-0.60, p<0.001) and long-term improvement (R=-0.65, p<0.001). … The top 18% showed no improvement over
time. … The greatest rates of improvement were on the order of 20% on the SAFE-
Teams scale, with a median improvement
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-terminology1.html
April 01, 2025 - Foundational Terminology and Paradigms for Improving Diagnosis
Introduction
Perspectives on Diagnostic Improvement … Diagnostic Quality, Safety, and Excellence
Clarification in Using Different Paradigms and Terms for Improvement … Terminology and Language Used by Patients and Caregivers
Evolving Methods and the Future of Diagnostic Improvement … as the potential for different stakeholders to have different goals or perspectives for diagnostic improvement … depending on the paradigm, orientation, and purpose, through which we can view diagnosis and diagnostic improvement
-
www.ahrq.gov/sites/default/files/wysiwyg/action-alliance/engineering-safety-practice/healthcare-safety-competency-environmental-scan.pdf
March 27, 2025 - McGaffigan, RN, MS, CPPS, Vice President, Institute for Healthcare Improvement
• Stephanie Mercado, … Adjacent topics are those that are needed to support safety science, such as
continuous improvement, … Tools for Improvement and
Implementation
Safety Science-
Adjacent
• Continuous Improvement Methodologies … Improvement/Associates in
Process Improvement
IHI Tool: Change Concepts
Worksheet
2019 A tool … for quality improvement teams to facilitate the
generation of change ideas.
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www.ahrq.gov/patient-safety/reports/issue-briefs/dxsafety-psychological-safety-4.html
September 01, 2023 - Three distinct targets for improvement rely on a safe environment, all grounded in psychological safety … Strategies at the Individual Level
A variety of activities can encourage individual learning and improvement … address this gap is to develop and participate in “practice inquiry,” a problem-based learning and improvement … The program includes a diagnosis improvement course that incorporates teamwork principles to engage … Highly motivated and influential individuals can play a key role in successfully implementing improvement
-
www.ahrq.gov/ncepcr/funding/grants/transform/profiles/donahue.html
July 01, 2022 - Program (previously known as the Improving Performance in Practice Program) is a statewide quality improvement … (QI) initiative that provided primary care practices with onsite improvement coaches, tools, and resources … QI Consultants helped set goals for practice improvement, trained staff on QI methodology, and assisted … Model for Improvement. … Of these, 18 practices also had a high level of improvement in clinical measures, and 10 had low improvement
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/resources/PS-privacy-factSheet.pdf
October 01, 2021 - Privacy, Security, Confidentiality, and
Privilege Considerations for Patient Safety
and Quality Improvement … with the appropriate point of contact
in your organization to:
Confirm that all participants in the improvement … in planning any patient safety or
quality improvement activity is psychological safety. … Confidentiality and privilege protections for patient
safety and quality improvement work are often … ■ Additional Federal confidentiality and privilege
laws apply to certain improvement activities