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patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-schlesinger.pdf
December 14, 2021 - survey
Phone: n=277; Internet: n=295
38 narratives with matching interviews
• Evaluation and Improvement … panel
Phone: n=20; Internet: n=105
36 narratives with matching interviews
• Evaluation and Improvement
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/webinar02/spc_slides.pptx
June 04, 2013 - Delivery System Research –
Planning, Executing, Analyzing, and
Reporting Research on
Delivery System Improvement … variation in the delivery of health care is core tenet of highly reliable care
Most often used for Quality Improvement … example, seasonal variability can impact control
chart’s usability
Must understand process and goals of improvement
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module4/module4_fall-prevention.docx
September 20, 2017 - Examined your hospital’s current practices and identified aspects needing improvement (in Module 2). … teams follow a systematic approach to analysis and implementation, such as in the Plan, Do, Study, Act improvement … SAY: Many successful improvement efforts rely on Unit Champions, especially during the implementation … Their engagement is crucial to achieve the improvement objectives. … Keep in mind, the purpose of assessing staff education is to identify where there may be room for improvement
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patientregistry.ahrq.gov/es/programs/index.html
January 01, 2016 - AHRQuality Indicators™ Metrics and tools that bring excellence to healthcare decision making, quality improvement … Diagnostic Safety Improvement
AHRQ is the lead Federal agency investing in research to improve diagnostic
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patientregistry.ahrq.gov/programs/index.html
January 01, 2016 - AHRQuality Indicators™ Metrics and tools that bring excellence to healthcare decision making, quality improvement … Diagnostic Safety Improvement
AHRQ is the lead Federal agency investing in research to improve diagnostic
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patientregistry.ahrq.gov/hai/tools/surgery/index.html
December 01, 2017 - These two guides address respectively adaptive and technical work, which are both critical elements for improvement … modules are spread across the three phases that clinical teams will undergo as part of their quality improvement
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patientregistry.ahrq.gov/programs/index.html?page=0
January 01, 2016 - AHRQuality Indicators™ Metrics and tools that bring excellence to healthcare decision making, quality improvement … Diagnostic Safety Improvement
AHRQ is the lead Federal agency investing in research to improve diagnostic
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Implement_Hndbook_508.docx
August 01, 2010 - the Nurse Bedside Shift Report Strategy 4
Step 1: Form a multidisciplinary team to identify areas of improvement … improvement effort, planning and identifying areas of improvement are important parts of the process … Set aims to implement Nurse Bedside Shift Report
Any quality improvement initiative requires setting … In March 2009, the three nurse champions attended a course focusing on quality improvement methods and … Bedside handover: quality improvement strategy to ‘transform care at the bedside.’
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/dataspotlight-hypertension.pdf
January 01, 2020 - Initiatives To Reduce Hypertension Disparities
◆ HCs that made at least a 10% improvement toward the … ethnic groups are eligible to receive performance-based supplementary
funding through HRSA’s Quality Improvement … Quality Improvement FY 2018 Grant Awards (August
2018): Addressing Health Disparities. https://bphc.hrsa.gov
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rabson.pdf
January 01, 2017 - 2017 45
MHQP Background and Governance
Established in 1995, MHQP is a non-profit regional health improvement … user-friendly way
Work with providers to integrate patient narratives
effectively into quality improvement
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/a1c_combo_pdifactsheet.pdf
October 01, 2015 - monitor performance in national and regional
reporting, as well as for comparative reporting and quality improvement … software—in both SAS® and Windows—for organizations to apply the PDIs
to their own data to assist quality improvement
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/curriculum/teamstepps-module-4-slides.pptx
February 28, 2022 - Directed toward improvement:
Helps prevent the same problem from occurring in the future. … Directed toward improvement?
Considerate?
Patient focused?
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patientregistry.ahrq.gov/hai/tools/surgery/modules/implementation/audit-briefing-slides.html
December 01, 2017 - Measuring briefing and debriefing checklist compliance in surgery: A tool for quality improvement. … Document debriefing comments including what went well, good catches, and improvement opportunities. … Slide 27: Examples of Debriefing Comments
Concerns or opportunities for improvement:
Scheduling … Document debriefing comments including what went well, good catches, and improvement opportunities.
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/npsd/npsd-portfolios-summary-profile-2014.pdf
January 01, 2014 - Patient Safety Organization (PSO) program, which
was authorized by the Patient Safety and Quality
Improvement … hospitals.1
Policymakers also recognize PSOs as essential
contributors to national patient safety improvement … reports received by PSOs
■ Examples of activities that PSOs undertake to
support patient safety improvement … regulatory agencies, organizations that serve as
agents of regulatory agencies (i.e., Medicare Quality
Improvement … practices
• Outreach, education,
implementation and spread
LEVERAGED
LEARNINGDATA
ANALYTICS
7
improvement
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patientregistry.ahrq.gov/hai/tools/mvp/modules/vae/overview-off-ventilator-slides.html
February 01, 2017 - Impact of a statewide intensive care unit quality improvement initiative on hospital mortality and length … combination of objective criteria:
Deterioration in respiratory status after a period of stability or improvement … Impact of a statewide intensive care unit quality improvement initiative on hospital mortality and length … Control and Prevention Epicenters’ Wake Up and Breathe Collaborative 14
What : Prospective quality improvement … Impact of a statewide intensive care unit quality improvement initiative on hospital mortality and length
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/healthsystemsresearch/virtual-roundtable-discussion/climate-resiliency-roundtable-bios.pdf
February 01, 2022 - In addition, she previously oversaw
quality improvement initiatives and held hospital-based roles leading … initiative to help primary care practices improve
the heart health of their patients through quality improvement … Primary Care, Prevention and Clinical Partnerships and established its Center for
Evidence and Practice Improvement … Meyers’ recent publications focus on the primary care workforce, supporting quality
improvement in primary
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2019qdr-final-es-cs061721.pdf
December 01, 2020 - Findings
• Access: From 2000 through 2016-2018, more than half (11 of 20) of access
measures showed improvement … , 25% (5 of 20) did not show improvement, and 20%
(4 of 20) showed worsening. … • Quality: Quality of healthcare improved overall from 2000 through 2018, but the
pace of improvement … priority area and examples of large disparities,
disparities worsening over time, and disparities showing improvement
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-shaller-intro.pdf
October 03, 2018 - www.ahrq.gov/cahps
Today’s Speakers
Caren Ginsberg, Ph.D.,
Director, CAHPS Division,
Center for Quality Improvement
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/workplace-safety-resources.pdf
May 01, 2023 - These Institute for Healthcare Improvement (IHI) web pages discuss the benefits of
management making … These standards
provide evidence-based guidelines for success, such as improvement of the overall health … Institute for Healthcare Improvement (IHI) Resources
a. … concerns, and
physiological harms as essential elements of a robust approach to workforce safety
improvement … Institute for Healthcare Improvement (IHI) Resources
4.
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/news/events/conference/2011/jack/jack.pptx
January 01, 2011 - discharge is not-standardized
“Perfect Storm" of Patient Safety
3
N summary – there is great room for improvement … Hospital
How to Deliver RED
How to Conduct a Post-discharge Follow-up Phone Call
How To Benchmark Your Improvement … and change champions
Staff Engagement
Energize staff
Get buy-in
Build skills to support and sustain improvement