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effectivehealthcare.ahrq.gov/sites/default/files/pdf/stakeholder-engagement_research.pdf
September 01, 2011 - • Relationship to treatment alternatives
o No existing alternative treatment
o Ease of use
o Improved
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www.ahrq.gov/sites/default/files/publications/files/clabsifinal.pdf
October 01, 2012 - What could be
improved?
Calls
Immersion Calls
12. … Anything that you think could be improved?
Data Training
18.
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digital.ahrq.gov/sites/default/files/docs/citation/r01hs025071-schnall-final-report-2022.pdf
January 01, 2022 - Further, mobile self-management apps
have successfully improved health outcomes such as medication adherence
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/workplace-safety-resources.pdf
May 01, 2023 - hospitals, prioritizing safety in the care environment
reaps important additional benefits through improved
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol3/Carayon.pdf
November 01, 2004 - Implementing a Systems Engineering Intervention for Improving Safety in Outpatient Surgeries
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Implementing a Systems Engineering
Intervention for Improving Safety
in Outpatient Surgeries
Pascale Carayon, Ann Schoofs Hundt, Carla J. Alvarado,
Scott Springman, Amanda Borgsdorf, Lynn Jenkins
Abstract
This…
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www.ahrq.gov/sites/default/files/wysiwyg/data/infographics/evidencenow.pdf
February 01, 2017 - AHRQ’s EvidenceNOW: Setting the Target for Improving Heart Health in America
AHRQ’s EvidenceNOW: Setting the Target
for Improving Heart Health in America
AHRQ’s EvidenceNOW, a Federal grant initiative, funds seven regional
cooperatives to help more than 1,500 smaller primary care practices
and 5,000 clinicians bui…
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psnet.ahrq.gov/issue/teaching-diagnostic-process-model-improve-medical-education
September 20, 2012 - Commentary
Teaching the diagnostic process as a model to improve medical education.
Citation Text:
Sklar DP. Teaching the Diagnostic Process as a Model to Improve Medical Education. Acad Med. 2017;92(1):1-4. doi:10.1097/ACM.0000000000001481.
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Format:
DOI Google…
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psnet.ahrq.gov/issue/ten-ways-improve-medication-safety-community-pharmacies
May 08, 2017 - Commentary
Ten ways to improve medication safety in community pharmacies.
Citation Text:
Rupp MT. 10 ways to improve medication safety in community pharmacies. J Am Pharm Assoc (2003). 2019;59(4):474-478. doi:10.1016/j.japh.2019.03.018.
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Format:
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/esrd/recommendedinfectionprev-components.pdf
June 02, 2025 - Recommended Infection Prevention Components of Quality Assessment and Performance Improvement
Recommended Infection Prevention Components of Quality Assessment
and Performance Improvement
The facility quality assessment and performance improvement program should implement ongoing and effective
processes to …
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digital.ahrq.gov/sites/default/files/docs/page/building-foundation-for-health-information-exchange-to-improve-poison-control.pdf
April 01, 2014 - Building a Foundation for Health Information Exchange to Improve Poison Control
1
AHRQ Health Information Technology
Exploratory and Developmental Grant to Improve
Health Care Quality through Health IT (R21)
Building a Foundation for
Health Information Exchange
to Improve Poison Control
Poison control centers (…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/1_Dale_Shaller_Intro_slides_1-11.pdf
January 15, 2014 - Using the CAHPS Database to Compare, Report, and Improve Organizational Performance
Using the CAHPS Database to Compare,
Report, and Improve Organizational
Performance
A Webcast Presented by the CAHPS User Network
January 15, 2014
1:00 – 2:30 pm EST
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What is CAHPS?
Consumer Assessment…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/2_Janice_Ricketts_slides_12-28.pdf
January 01, 2014 - Using the CAHPS Database to Compare, Report, and Improve Organizational Performance
CAHPS Database
Online Reporting System
12
CAHPS Database
13
• The CAHPS Database receives data voluntarily
submitted by users that have administered:
– Clinician & Group Survey
– Health Plan Survey
• Data are submitt…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/3_Deborah_Kilstein_slides_29-40.pdf
January 15, 2014 - Using the CAHPS Database to Compare, Report, and Improve Organizational Performance
CAHPS Sponsor Report
The ACAP Experience
Deborah Kilstein
ACAP Vice President, Quality Management and
Operational Support
January 15, 2014
29
Agenda
30
Who is ACAP?
Growing role of health plans
What …
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/4_Gladys_Epting_slide_41-44.pdf
January 15, 2014 - Using the CAHPS Database to Compare, Report, and Improve Organizational Performance
®
Using CG-CAHPS at
Academic Medical
Centers
Gladys J. Epting, PhD. University HealthSystem Consortium
Francis Fulllam, MA, Rush University Medical Center
Edward M. Karls, MBA, University…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/7_Dale_Shaller_slides_72-75.pdf
November 01, 2014 - Using the CAHPS Database to Compare, Report, and Improve Organizational Performance
To Ask a Question
Click on the “Q and A” icon
to get the Q and A box to
appear.
To submit a question, type
question here and hit submit.
72
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CAHPS Database 2014 Schedule
73
Clinician …
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/Final_Using_the_CAHPS_Database_Webcast_Transcript.pdf
January 01, 2014 - Using the CAHPS Database to Compare, Report, and Improve Organizational Performance
Using the CAHPS Database to Compare, Report, and Improve Organizational
Performance
January 2014 Webcast
Speakers
Janice Ricketts, Senior Study Director, CAHPS Database, Westat, Rockville, MD
Deborah Kilstein, BSN, MBA, Vice…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/6_Ed_Karls_slide_53-71.pdf
May 01, 2013 - Using the CAHPS Database to Compare, Report, and Improve Organizational Performance
®
53
®
University of Michigan Health System—at a Glance
An Integrated Academic Medical Center
consisting of:
• Hospitals, Health Centers, and Clinics
throughout Southeast Michigan
• UM Medical School and its Faculty
Gr…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/5_Francis_Fullam_slide_45-52.pdf
June 02, 2025 - Using the CAHPS Database to Compare, Report, and Improve Organizational Performance
®
Lessons Learned from 2010 Pilot
45
®
46
UHC Results Compared to National
When comparing UHC hospitals to national averages for primary care:
• Doctor Communications, Overall “9 and 10” rat…
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/dx-journey-presenter-notes.pdf
June 02, 2025 - TeamSTEPPS® Diagnosis Improvement: Diagnostic Journey of Mr. Kane
Slide 1
TeamSTEPPS® for Diagnosis
Improvement
The Diagnostic Journey of
Mr. Kane
Narrator: This story is about the diagnostic journey of Mr. Kane. The story
outlines several areas where communication failures led to missed and
delayed diag…
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/evaluation/evidencenow-baseline.pdf
February 01, 2017 - AHRQ’s EvidenceNOW: Setting the Target for Improving Heart Health in America
AHRQ’s EvidenceNOW: Setting the Target
for Improving Heart Health in America
AHRQ’s EvidenceNOW, a Federal grant initiative, funds seven regional
cooperatives to help more than 1,500 smaller primary care practices
and 5,000 clinicians bui…