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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-rr-webcast-011124-intro.pdf
June 02, 2025 - CAHPS Program: Improving Response Rates and Representativeness - Introduction
AHRQ’s CAHPS Program: Improving Response Rates
and Representativeness—An Overview of Web-First
and Other Strategies
A Webcast Presented by the AHRQ CAHPS User Network
Thursday, January 11
1:00 – 2:00 pm ET
Webcast Technical Info
• A…
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psnet.ahrq.gov/issue/improving-pain-management-hospitalized-medical-patients
May 01, 2023 - Toolkit
Improving Pain Management for Hospitalized Medical Patients.
Citation Text:
Society of Hospital Medicine. Improving Pain Management for Hospitalized Medical Patients.
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Format:
Google Scholar BibTeX EndNote X3 XML EndNote 7 XML Endnote tagged PubMedId RI…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/ipe-large-org-webcast-fishkin.pdf
March 24, 2020 - Improving Patient Experience in Large Organizations webcast - Fishkin
Effective Implementation of Patient
Experience Improvement
Stephanie Fishkin, PhD
Principal Consultant, Center for Healthcare Analytics, Kaiser Permanente
AHRQ-CAHPS: Improving Patient Experience in Large Organizations
March 24, 2020
13 | Cop…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/ipe-large-org-webcast-ginsberg.pdf
November 01, 2006 - Improving Patient Experience in Large Organizations webcast - Ginsberg
AHRQ’S CAHPS® PROGRAM
Caren Ginsberg, Ph.D., CPXP,
Director, CAHPS & SOPS
Center for Quality Improvement & Patient Safety, AHRQ
AHRQ’s Core Competencies
• Health Systems Research: Invest in research and
evidence to make health care safer an…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/graham-bouldin.pdf
April 13, 2016 - Strategies for Improving CAHPS Health Plan Survey Scores
Health Share of Oregon
CAHPS Improvement Story
“Strategies for Improving CAHPS Health Plan Survey Scores”
A Webcast Presented by the AHRQ CAHPS User Network
April 13, 2016
12:00 – 1:00 pm ET
Context
• Health Share of Oregon was created in 2012
• 24…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/edgman-levitan-closing.pdf
March 15, 2016 - Strategies for Improving CAHPS Health Plan Survey Scores
Q&A Session
“Strategies for Improving CAHPS Health Plan Survey Scores”
A Webcast Presented by the AHRQ CAHPS User Network
March 15, 2016
12:00 – 1:00 pm EDT
www.cahps.ahrq.gov
To Ask a Question
44
www.cahps.ahrq.gov
CAHPS Ambulatory Care Imp…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/ipe-large-org-webcast-closing.pdf
June 02, 2025 - Improving Patient Experience in Large Organizations webcast - Closing
CAHPS Improvement Resources
• CAHPS Improvement
Guide
• Research on
improving patient
experience
www.ahrq.gov/cahps/quality-
improvement/index.html
41
https://www.ahrq.gov/cahps/quality-improvement/index.html
CAHPS Updates
Sign up for em…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-rr-webcast-011124-closing.pdf
June 02, 2025 - CAHPS Program: Improving Response Rates and Representativeness - Closing
Q&A
?
?
55
CAHPS Updates
• Sign up for email updates
56
Questions or Comments?
E-mail: cahps1@westat.com
Phone: 1-800-492-9261
Web site: www.ahrq.gov/cahps/
57
mailto:cahps1@westat.com
http://www.ahrq.gov/cahps/
THANK YOU!
…
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psnet.ahrq.gov/issue/team-performance-measurement-model-continuous-improvement
February 26, 2025 - Commentary
A team performance measurement model for continuous improvement.
Citation Text:
Çiçek MC, Köksal G, Özdemirel NE. A team performance measurement model for continuous improvement. Total Quality Management & Business Excellence. 2007;16(3). doi:10.1080/14783360500054129.
Cop…
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www.ahrq.gov/antibiotic-use/long-term-care/safety/teamwork.html
June 01, 2021 - Improving Teamwork and Communication
After viewing or presenting this presentation, viewers will be able to—
Recognize the importance of seeking input from all team members when making antibiotic prescribing decisions.
Summarize how to use available AHRQ Safety Tools, such as SBAR ( S ituation; B ackg…
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www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/nhqr02/asthqwork.pdf
April 01, 2006 - Asthma Care Quality Improvement: A Workbook for State Action
Asthma Care Quality Improvement:
A Workbook for State Action
Prepared by:
Karen Ho, M.H.S.
Rosanna M. Coffey, Ph.D.
DonnaRae Castillo, M.A.
U.S. Department of Health and Human Services
A…
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www.ahrq.gov/practiceimprovement/initiatives.html
September 01, 2019 - Practice Improvement Initiatives
The list below provides examples of major AHRQ practice improvement projects.
EvidenceNOW
EvidenceNOW, one of AHRQ's largest primary care projects to date, helped practices implement evidence to improve healthcare with a focus on heart health and enriched their capacity to f…
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www.ahrq.gov/funding/grantee-profiles/grtprofile-desalvo.html
October 01, 2016 - Improving Health Outcomes
"The AHRQ award allowed me to develop the expertise I needed to serve the New Orleans community when it was most critical."
Karen B. DeSalvo, M.D., M.P.H., M.Sc., Acting Assistant Secretary for Health in the U.S. Department of Health and Human Services, is a phy…
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www.ahrq.gov/cpi/centers/cepi/dpi.html
February 01, 2025 - The Division of Practice Improvement
The Division of Practice Improvement (DPI), part of the Center for Evidence and Practice Improvement , promotes innovative and evidence-based healthcare and advances the science of dissemination and implementation DPI creates materials to teach healthcare professionals and…
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psnet.ahrq.gov/issue/implementing-patient-safety-and-quality-improvement-dermatology
September 30, 2015 - Commentary
Implementing patient safety and quality improvement in dermatology.
Citation Text:
Implementing patient safety and quality improvement in dermatology. Marsch A, Khodosh R, Porter M, et al. J Am Acad Dermatol. 2023;89(4):641-54; 57-67.
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psnet.ahrq.gov/primer/strategies-and-approaches-tracking-improvements-patient-safety
June 15, 2024 - Strategies and Approaches for Tracking Improvements in Patient Safety
Citation Text:
Shaikh U. Strategies and Approaches for Tracking Improvements in Patient Safety . PSNet [internet]. Rockville (MD): Agency for Healthcare Research and Quality, US Department of Health and Human Services. 2021.
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psnet.ahrq.gov/issue/improving-patient-safety-through-simulation-research
January 09, 2024 - Government Resource
Improving Patient Safety Through Simulation Research.
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February 10, 2015
This announcement describes the 19 pro…
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psnet.ahrq.gov/issue/toolkit-improve-antibiotic-use-ambulatory-care
December 24, 2008 - Tools/Toolkit
Toolkit To Improve Antibiotic Use in Ambulatory Care.
Citation Text:
Toolkit To Improve Antibiotic Use in Ambulatory Care. Rockville, MD: Agency for Healthcare Research and Quality; October 2022.
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psnet.ahrq.gov/issue/improving-quality-health-care-who-will-lead
June 14, 2011 - Commentary
Classic
Improving the quality of health care: who will lead?
Citation Text:
Becher EC, Chassin MR. Improving the quality of health care: who will lead? Health Aff (Millwood). 2001;20(5):164-79.
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Google Scholar PubM…
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www.ahrq.gov/sites/default/files/wysiwyg/coronavirus/long-covid-care-network/u-washington-grantee-profile.pdf
January 01, 2023 - Improving Access to Multidisciplinary Care for Patients With Long COVID
Geographic Service Area
Washington, Wyoming, Alaska,
Montana, and Idaho (WWAMI)
region
The UW Medicine Long COVID Clinic offers a range of rehabilitation
services, including individual therapy and a group-based symptom self-
management intervent…