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www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/health-share-of-oregon-case-study.pdf
September 01, 2016 - Case Study: Improving Customer Service at Health Share of Oregon
Case Study
1
Improving Customer Service at Health Share of Oregon
Introduction
There are many ways to evaluate the delivery of
customer service in a health plan. Chief among
these strategies is the assessment of enrollees’
experiences with cust…
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol1-references.html
June 01, 2023 - Patient Experience as a Source for Understanding the Origins, Impact, and Remediation of Diagnostic Errors
References
Previous Page
Table of Contents
Patient Experience as a Source for Understanding the Origins, Impact, and Remediation of Diagnostic Errors
Executive Summary
Introduction
Past…
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www.ahrq.gov/practiceimprovement/delivery-initiative/ihs/chapter3.html
December 01, 2017 - ARRA ACTION: Comparative Effectiveness of Health Care Delivery Systems for American Indians and Alaska Natives Using Enhanced Data Infrastructure
Chapter 3. Development of the Data Infrastructure
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Table of Contents
ARRA ACTION: Comparative Effectiveness of Health Care Delivery…
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www.ahrq.gov/research/findings/final-reports/iomracereport/reldataapg.html
May 01, 2018 - Race, Ethnicity, and Language Data: Standardization for Health Care Quality Improvement
G. Kaiser Permanente: Evolution of Data Collection on Race, Ethnicity, and Language Preference Information
Previous Page Next Page
Table of Contents
Race, Ethnicity, and Language Data: Standardization for Health …
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www.ahrq.gov/research/findings/final-reports/iomracereport/reldatapre.html
May 01, 2018 - Race, Ethnicity, and Language Data: Standardization for Health Care Quality Improvement
Reviewers
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Table of Contents
Race, Ethnicity, and Language Data: Standardization for Health Care Quality Improvement
Summary
Reviewers
1. Introduction
2. Evidence of Disparities amo…
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www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2021qdr-datasources.pdf
December 31, 2021 - Health Promotion
Description
NPCR provides funds and guidance to states and U.S. territories to implement
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www.ahrq.gov/patient-safety/settings/hospital/vtguide/guide6.html
May 01, 2016 - Implement the VTE Prevention Protocol
Chapter 6. Track Performance with Metrics
Chapter 7.
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/ontime/pruhealing/functional-specs.html
December 01, 2017 - Functional Specifications for Pressure Ulcer Healing
AHRQ’s Safety Program for Nursing Homes: On-Time Prevention
These functional specifications will cover the following:
General Information
Report Specifications
Specifications for Each Pressure Ulcer Healing Report
1.0. General Information
1.1. Bac…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/cauti-sustainability.pptx
December 01, 2015 - Teamwork and Communication Tools
85
Select other tools (at least one every 6 months/one year) to implement
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www.ahrq.gov/ncepcr/tools/workforce-financing/case-example-2.html
July 01, 2019 - works with practices, hospitals, health centers, provider networks, insurers, and other stakeholders to implement
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www.ahrq.gov/ncepcr/tools/workforce-financing/white-paper.html
July 01, 2019 - Initiative (SNMHI) hypothesized eight key change concepts that effective primary care practices must implement
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/white_paper.pdf
January 01, 2020 - Initiative (SNMHI) hypothesized eight key change concepts that
effective primary care practices must implement
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www.ahrq.gov/patient-safety/reports/liability/baker.html
August 01, 2017 - Advances in Patient Safety and Medical Liability
Patient, Family Member, and Clinician Perceptions of Disclosure of Adverse Events in Labor and Delivery
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Table of Contents
Advances in Patient Safety and Medical Liability
Preface
Acknowledgments
Prologue
Silence A Comme…
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www.ahrq.gov/funding/grantee-profiles/grtprofile-hernandez-boussard.html
April 01, 2024 - Grantee Profile
Analyzing Big Datasets to Improve Healthcare Quality, Equity
Tina Hernandez-Boussard, Ph.D., M.P.H.
Associate Dean of Research
Stanford University School of Medicine
Tina Hernandez-Boussard, Ph.D., M.P.H.
“Large clinical datasets contain a goldmine of information on healthcar…
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www.ahrq.gov/news/blog/ahrqviews/patient-workforce-safety.html
March 01, 2023 - AHRQ Views: Blog posts from AHRQ leaders
In Pandemic’s Wake, We Must Recommit to Patient and Workforce Safety
DEC
13
2022
By
Robert Otto
Valdez,
Ph.D., M.H.S.A.
R. Valdez, Ph.D., M.H.S.A.
Nearly three years after COVID-19’s unwelcome arrival, the U.S. healthcare s…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/a1b_combo_psifactsheet.pdf
October 01, 2015 - Fact Sheet on Patient Safety Indicators
Toolkit for Using the AHRQ Quality Indicators
How To Improve Hospital Quality and Safety
1 Tool A.1b
Fact Sheet on Patient Safety Indicators
What Are the Patient Safety Indicators?
The Patient Safety Indicators (PSIs) are a set of 26 indicators (including 18 provider-…
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/psychological-safety.pdf
April 02, 2025 - Creating Psychological Safety in Teams
Creating Psychological
Safety in Teams
Creating Psy…
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www.ahrq.gov/patient-safety/settings/hospital/match/appendix/app-4.html
July 01, 2022 - Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation
Appendix, Determining the Scope of the Project
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Table of Contents
Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation
Introduction
Chap…
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www.ahrq.gov/sites/default/files/wysiwyg/nhguide/4_TK1_T2-Clinician_letter_Final_0.pdf
October 01, 2016 - Nursing Home
Antimicrobial Stewardship Guide
Determine Whether To Treat
Toolkit 1. Suspected UTI SBAR Toolkit
Tool 2. Clinician Letter
[PRINTED ON NURSING HOME OR MEDICAL DIRECTOR’S STATIONERY]
[Date]
[Prescribing Clinician Name]
Recipient Address
City, State Zip]
Re: Change in protocol regarding u…
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www.ahrq.gov/research/findings/final-reports/crctoolkit/index.html
March 01, 2023 - Tracking and Improving Screening for Colorectal Cancer Intervention
Next Page
Table of Contents
Tracking and Improving Screening for Colorectal Cancer Intervention
I. Introduction
II. Background
III. Intervention Steps and Tools
IV. References
1.a-1 Information Packet for Participating Pract…