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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-intro.pdf
April 18, 2019 - the AHRQ CAHPS User Network
April 18, 2019
12:00 – 1:00 pm ET
Our Focus Today
• Why are creative ideas … • How can health care organizations foster creative ideas
among staff to improve patients’ experiences … • What challenges can organizations anticipate when they try to
implement creative improvement ideas
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www.ahrq.gov/cahps/news-and-events/events/webinar-041819.html
July 01, 2019 - Speakers discussed the role of staff's creative ideas in improving patient care experiences generally … , the challenges for organizations that these ideas entail, and ways to address these challenges. … Dissatisfied Creators: Generating Creative Ideas amidst Negative Emotion in Healthcare .
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psnet.ahrq.gov/issue/have-we-gone-too-far-translating-ideas-aviation-patient-safety
March 06, 2005 - Commentary
Have we gone too far in translating ideas from aviation to patient safety … Citation Text:
Have we gone too far in translating ideas from aviation to patient safety? … Cite
Citation
Citation Text:
Have we gone too far in translating ideas
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pptx
April 01, 2011 - - centered care are:
Dignity and respect, which means listening to and honoring patient and family ideas
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/skills-qi-report.pdf
June 02, 2025 - Provided
Build awareness
☐ Communicate
evidence
☐ Chart review
☐ Patient survey
☐ Brainstorm ideas … Staff survey
☐ Observation
☐ Value stream map
☐ Analyze QI data
☐ Analyze root cause
☐ Brainstorm ideas … ☐ Fishbone root cause analysis
☐ Graph measures
☐ Prioritize ideas
☐ Provide feedback
☐ Review … _3: Off
Build awareness: Off
Communicate: Off
Chart review: Off
Patient survey: Off
Brainstorm ideas … cause: Off
Brainstorm ideas_2: Off
Fishbone root cause analysis: Off
Graph measures: Off
Prioritize ideas
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psnet.ahrq.gov/node/40202/psn-pdf
February 09, 2011 - Have we gone too far in translating ideas from aviation to
patient safety? … https://psnet.ahrq.gov/issue/have-we-gone-too-far-translating-ideas-aviation-patient-safety
This two-part … https://psnet.ahrq.gov/issue/have-we-gone-too-far-translating-ideas-aviation-patient-safety
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www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-last10-patients-audit.pdf
June 02, 2025 - Generate ideas for improvements to reduce missed opportunities. … Step 8: Use findings to generate improvement ideas and assess improvement. … What ideas do you have for changes to try?
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effectivehealthcare.ahrq.gov/sites/default/files/haller.pdf
May 29, 2025 - we not only provide them information but that
there's a channel to contribute back, to contribute ideas … But instead, we want to do crowd sourcing and we want to pick citizens to
provide information and ideas … And at the end of the day you
have sort of a prioritized list of ideas. … ideas. … -- those ideas sort of simmer up and then be
condensed at the top.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_3_Physician_HO_508.pdf
January 01, 2010 - Strategy 4: IDEA Discharge Planning (Tool 3)
Guide to Patient and Family Engagement :: 1
Improving Discharge Outcomes with Patients and Families
Evidence for engaging patients
and families in discharge planning
Nearly 20 percent of patients experience an adverse
event within 30 days of discharge.1,2 Re…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_3_Physician_HO_508.docx
January 01, 2010 - Strategy 4: IDEA Discharge Planning (Tool 3)
Strategy 4: IDEAL Discharge Planning (Tool 3)
Improving Discharge Outcomes with Patients and Families
Strategy 1: Working with Patients & Families as Advisors
[Type text] [Type text] [Type text]
Strategy 4: IDEAL Discharge Planning (Tool 3)
O Guide to Patient and Family …
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_1_IDEAL_chklst_508.docx
January 01, 2010 - Strategy 4: IDEA Discharge Planning (Tool 1)
IDEAL Discharge Planning Overview, Process, and Checklist
Strategy 4: IDEAL Discharge Planning (Tool 1)
[Type text] [Type text] [Type text]
Strategy 4: IDEAL Discharge Planning (Tool 1)
Guide to Patient and Family Engagement :: 2
Guide to Patient and Family Engagement :…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_1_IDEAL_chklst_508.pdf
January 01, 2010 - Strategy 4: IDEA Discharge Planning (Tool 1)
Guide to Patient and Family Engagement :: 1
IDEAL Discharge Planning Overview, Process, and Checklist
Evidence for engaging patients
and families in discharge planning
Nearly 20 percent of patients experience an adverse
event within 30 days of discharge.1,2 R…
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.pdf
April 01, 2011 - Strategy 4: IDEA Discharge Planning (Implementation Handbook)
Strategy 4: IDEAL Discharge Planning (Implementation Handbook)
Guide to Patient and Family Engagement
Care Transitions from
Hospital to Home:
IDEAL Discharge Planning
Implementation Handbook
Strategy 4: IDEAL Discharge Planning (Implementation …
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.docx
April 01, 2011 - Strategy 4: IDEA Discharge Planning (Implementation Handbook)
Strategy 4: IDEAL Discharge Planning (Implementation Handbook)
Care Transitions from
Hospital to Home:
IDEAL Discharge Planning
Implementation Handbook
Strategy 3: Bedside Shift Report (Implementation Handbook)
Strategy 4: IDEAL Discharge Planning (Implem…
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cdsic.ahrq.gov/cdsic/stakeholder-center-quarterly-report-October-December-2024
January 16, 2025 - Over this period, the Stakeholder Center has focused on developing and refining ideas for 11 distinct … CDSiC Workgroup members, kicking off Workgroups for the second Option Year, and generating product ideas … Workgroups met in October and November where they discussed product ideas, potential methods, experts
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www.ahrq.gov/cahps/quality-improvement/research/index.html
March 01, 2025 - What are their ideas for practical things their clinicians can do to promote patient engagement? … It also investigated the properties of the ideas shared by patients that facilitate improvement (e.g. … Patients generate more actionable and creative ideas when explicitly invited to share such ideas, especially … Leveraging Patients’ Creative Ideas for Innovation in Health Care. … Dissatisfied Creators: Generating Creative Ideas Amid Negative Emotion in Healthcare.
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/153-cusp-tip-sheet-engaging-staff.docx
October 01, 2024 - Encouraging expression of new ideas and diverse perspectives can help counteract groupthink.
· “Flavor … · Identify interested staff members who may not be part of the CUSP team and help them submit their ideas … executive, part of the CUSP team, and identify additional individuals not part of it to share their ideas … patients’ families.
· Be transparent, give useful and timely feedback, and be open to suggestions and ideas
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_14_HO_508.pdf
June 02, 2025 - , staff, and clinicians can look beyond their own
experiences and issues to come up with practical ideas … am willing to talk about my experiences with patient and family advisors and to share
suggestions, ideas
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/sppcii-planning-facilitation-sessions-chart.docx
July 01, 2023 - (enter your plan here)
Who is responsible for attendance tracking, note taking, and recording ideas … (enter your plan here)
Who is responsible for collating notes and ideas across all sessions?
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/143-cusp-tip-sheet-engaging-staff.docx
April 01, 2025 - Encouraging expression of new ideas and diverse perspectives can help counteract groupthink.
· “Flavor … · Identify interested staff members who may not be part of the CUSP team and help them submit their ideas … the CUSP team, and identify additional individuals who are not part of the CUSP team to share their ideas … patients’ families.
· Be transparent, give useful and timely feedback, and be open to suggestions and ideas