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  1. www.ahrq.gov/hai/cusp/toolkit/culture-checkup.html
    December 01, 2012 - Culture Check-Up Tool CUSP Toolkit Health care provider roles Problem statement: Improving safety culture in a patient care area takes time. What is culture? Attitudes reflect the norms, values, and beliefs in the unit and, in turn, create the culture. No matter what instrument you use to assess patient…
  2. www.ahrq.gov/cahps/quality-improvement/improvement-guide/3-are-you-ready/index.html
    February 01, 2020 - For example, as you begin to develop ideas for changes, ask the people who will be implementing those … targets Displaying commitment and loyalty to the organization Demonstrating innovation through new ideas
  3. www.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/implementation-guides/implementation-guide1/impguide1step3.html
    March 01, 2019 - Ideas for grant proposals and letters of support. Time for networking with each other.
  4. www.ahrq.gov/talkingquality/translate/compare/explain.html
    March 01, 2016 - Explaining Comparisons of Health Care Quality Scores It is best to keep your actual data displays as uncluttered and simple as possible. However, evidence from cognitive testing of the Agency for Healthcare Research and Quality (AHRQ) Quality Indicators (QIs) suggests that there is some information that needs t…
  5. www.ahrq.gov/talkingquality/translate/scores/adjustment-scoring.html
    January 01, 2023 - Making Adjustments to Health Care Quality Scores One of the most thorny topics in quality measurement is the adjustment of scores across different plans or providers to account for differences in the characteristics of their patients or themselves. This page reviews key issues related to adjustments to scores…
  6. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/safetransitions/safetrans_toolkit.pdf
    December 01, 2017 - There were similar ideas for improvement as well as conflicting suggestions for changes to the toolkit … deferred to consensus, evidence-based suggestions, or expertise-based suggestions when conflicting ideas … staff interviewed was limited by the project scope of work, but still there was saturation of key ideas
  7. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/safetransitions/safetransitions_finalreport.docx
    November 01, 2017 - There were similar ideas for improvement as well as conflicting suggestions for changes to the toolkit … deferred to consensus, evidence-based suggestions, or expertise-based suggestions when conflicting ideas … of staff interviewed was limited by the project scope of work, but still there was saturation of key ideas
  8. www.ahrq.gov/ncepcr/tools/case-studies/fillmore.html
    April 01, 2022 - experienced PFs already working in the field, and (3) building a nationwide community of PFs to share ideas … graduated from the program where members can post questions, answer questions, and share resources and ideas
  9. www.ahrq.gov/news/newsroom/case-studies/202001.html
    April 01, 2020 - Maine Hospital Speeds Patients’ Admitting Time from the Emergency Department After Using AHRQ Tools Search All Impact Case Studies April 2020 LincolnHealth, a 25-bed critical access hospital in Damariscotta, Maine, improved the timeliness of admitting patients from the emergency department into a hospital u…
  10. www.ahrq.gov/talkingquality/translate/web/pathways/measures.html
    October 01, 2015 - Let Consumers Select Measures or Measure Categories To Compare Over time, more measures are being developed that are appropriate for consumer reporting. These measures assess different entities, address different aspects of quality, and in some cases, are specific to a particular disease or condition or a certa…
  11. www.ahrq.gov/talkingquality/translate/scores/framing.html
    March 01, 2016 - Framing Health Care Quality Scores as Positive or Negative Every time you make a decision on how to present an individual score or composite, you are “framing” the presentation. Framing refers to the emotional tone of the message you are communicating to consumers. For example: A positive frame would accent…
  12. www.ahrq.gov/talkingquality/distribute/promote/social-marketing.html
    June 01, 2019 - Applying the Lessons of Social Marketing to a Quality Report Social marketing is the application of the principles and techniques of commercial marketing to promote socially desirable goals. It has been applied extensively, and with considerable success, in efforts to encourage/discourage specific health beha…
  13. www.ahrq.gov/ncepcr/tools/obesity-kit/obtoolkit2.html
    March 01, 2014 - Community Connections: Linking Primary Care Patients to Local Resources for Better Management of Obesity Chapter 2. Background: Case for Community Linkages Previous Page Next Page Table of Contents Community Connections: Linking Primary Care Patients to Local Resources for Better Management of Obesi…
  14. www.ahrq.gov/hai/cusp/toolkit/content-calls/estimator.html
    April 01, 2013 - Do we have others lined up to share their ideas or ask their questions?
  15. www.ahrq.gov/cahps/surveys-guidance/hospital/about/dev_adult_hp_survey.html
    January 01, 2025 - Development of the CAHPS Adult Hospital Survey The  CAHPS Hospital Survey  was conceived first and foremost as a tool for public reporting purposes. While many hospitals already conduct some type of patient survey, CMS needed a standardized instrument that would allow consumers to compare inpatients' perspectiv…
  16. www.ahrq.gov/evidencenow/projects/urinary/it2-interview.html
    November 01, 2024 - Interview with the IT2 Project Team Project Overview: The Identify, Teach and Treat (IT2) project is implementing screening for urinary incontinence at the time of pre-visit automated appointment confirmation in women presenting to primary care practice (PCP) annual visits. IT2 is being implemented in Northwes…
  17. www.ahrq.gov/hai/tools/surgery/modules/implementation/learn-from-defects-fac-notes.html
    December 01, 2017 - With your surgical quality team, document all ideas for intervention.
  18. www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/contentcalls/physengagement-slides/Physician-Engagement-Sept-13-2011-508.ppt
    January 01, 2011 - Project Report - Lean Sigma Physician Engagement * Story of cardiac surgeon not doing check list. Cardiac SICU one year zero infections, then BAM! two infections linked to one noncompliant cardiac surgeon. Or other example story of physicians not being engaged in QI * One of the issues we hear our teams talk ab…
  19. www.ahrq.gov/hai/tools/surgery/modules/sustainability/premortem-fac-notes.html
    December 01, 2017 - Sustainability and the Premortem Tool: Facilitator Notes AHRQ Safety Program for Surgery Slide 1: Sustainability and the Premortem Tool Say: This module will cover Sustainability and the Premortem Tool. Projects can fail for many reasons, and the safe surgery project is no exception to this possibilit…
  20. www.ahrq.gov/news/events/nac/2018-03-nac/nacmtg0317-minutes.html
    July 01, 2018 - Meeting Minutes, March 2018 National Advisory Council Minutes from the March 16, 2018, meeting of the Agency for Healthcare Research and Quality's National Advisory Council. Contents Summary Call to Order and Approval of November 3, 2017, Summary Report Director's Update Healthcare Cost and Utilizat…

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