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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-phase-two-plan.pdf
December 01, 2018 - Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care
Plan for Phase Two
Tara Servati, M.P.H.
Patient Experience Specialist for the Ambulatory Care
Network, New York-Presbyterian
New York, NY
Study Phase 2
How can narrative information be reported to
practice leaders and clinic…
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www.ahrq.gov/sites/default/files/wysiwyg/news/events/nac/2022-05-nac/nacmtg051222-minutes.pdf
January 01, 2022 - Yu raised the idea of engaging patients, families (consumers), and other stakeholders into the
discussion
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www.ahrq.gov/news/blog/ahrqviews/2024-academyhealth-meeting.html
July 01, 2024 - AHRQ Views: Blog posts from AHRQ leaders
Feeling Energized After Another Successful AcademyHealth Annual Research Meeting
JUL
12
2024
By
Robert Otto
Valdez,
Ph.D., M.H.S.A.
Robert Otto Valdez, Ph.D., M.H.S.A.
I have been contemplating the 2024 AcademyHealth Annual…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_12_WkWthAdv_HO_508.pdf
April 02, 2025 - Strategy 1: Working with Patients & Families as Advisors (Tool 12)
Guide to Patient and Family Engagement :: 1
Working With Patient and Family Advisors
The benefits of working with
patient and family advisors
Bringing the perspectives of patients and families directly
into the planning, delivery, and evalu…
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www.ahrq.gov/sites/default/files/wysiwyg/topics/dxsafety-psychological-safety.pdf
September 01, 2023 - Strategies for Improving Clinician Psychological Safety in Reporting and Discussing Diagnostic Error
Issue Brief 15
Strategies for Improving Clinician
Psychological Safety in Reporting
and Discussing Diagnostic Error
PATIENT
SAFETY
e
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e
Issue Brief 15
Strategies for I…
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www.ahrq.gov/talkingquality/about/index.html
August 01, 2016 - About TalkingQuality
Purpose of TalkingQuality: To Improve Consumer Reports on Health Care Quality
TalkingQuality is a comprehensive resource and guide for organizations that produce and disseminate reports to consumers on the quality of care provided by health care organizations (e.g., hospitals, health plan…
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digital.ahrq.gov/sites/default/files/docs/page/8_StakeholderMeetingDebriefingGuide_1.pdf
June 16, 2021 - 8_StakeholderMeetingDebriefingGuide
Tool 8. Stakeholder Meeting Debriefing Guide
Tool 8. Stakeholder Meeting Debriefing Guide
Location: Participant Type:
Date: Number of People:
Time Began: Time Ended:
Moderator:
Note Taker:
1. Describe any logistical difficulties.
___________________________…
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digital.ahrq.gov/sites/default/files/docs/page/8_StakeholderMeetingDebriefingGuide_0.pdf
June 16, 2021 - 8_StakeholderMeetingDebriefingGuide
Tool 8. Stakeholder Meeting Debriefing Guide
________________________________________________________________
________________________________________________________________
____________________________________________________________…
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psnet.ahrq.gov/perspective/unfinished-patient-safety-agenda
August 01, 2005 - BB: The nurses that I have talked to have been very high on the idea of being able to call an urgent … We cannot hide incompetent practice behind the idea of systems, but we must recognize that systems play
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-terminology5.html
April 01, 2025 - Exploration of Foundational Terminology and Paradigms for Improving Diagnosis
Conceptual Paradigms of Diagnostic Quality, Safety, and Excellence
Previous Page Next Page
Table of Contents
Exploration of Foundational Terminology and Paradigms for Improving Diagnosis
Introduction
Perspectives on Di…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/problem
January 01, 2023 - Problem Solving
Kepner-Tregoe Matrix
Description
A Kepner-Tregoe matrix is used to find causes of a problem. It isolates the who, what, when, where, and how aspects of an event, keeping the focus on the elements that have an impact on the event and eliminating the elements tha…
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www.ahrq.gov/sites/default/files/wysiwyg/cpi/about/organization/nac/snac-executive-summary.pdf
October 19, 2021 - AHRQ Subcommittee of the National Advisory Council on Healthcare Quality Measurement: Executive Summary
AHRQ SUBCOMMITTEE OF THE NATIONAL ADVISORY COUNCIL
ON HEALTHCARE QUALITY MEASUREMENT
EXECUTIVE SUMMARY
- 1 -
…
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www.ahrq.gov/hai/cusp/modules/implement/teamwork-notes.html
December 01, 2012 - Implement Teamwork and Communication:
Facilitator Notes
The Implement Teamwork and Communication module of the CUSP Toolkit will help you to identify barriers to communication.
Contents
Slide 1. Cover Slide
Slide 2. Learning Objectives
Slide 3. Basic Components and Process of Communication 2
Slide 4…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_12_WkWthAdv_HO_508.docx
April 02, 2025 - Strategy 1: Working with Patients & Families as Advisors (Tool 12)
Strategy 1: Working With Patients & Families as Advisors (Tool 12)
Strategy 1: Working with Patients & Families as Advisors
[Type text] [Type text] [Type text]
Strategy 1: Working With Patients & Families as Advisors (Tool 12)
Working With Patient an…
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www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-model-pdsa.pdf
April 02, 2025 - Job Aid: Model for Improvement and PDSA Cycles
Primary Care Practice Facilitator
Training Series
1
Job Aid: Model for Improvement and PDSA Cycles
Using the Model for Improvement
The Model for Improvement (MFI) is a simple framework that many primary care practices use
to help them organize their i…
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www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/communication-material-guide.html
May 01, 2017 - Material Use Guide - Improving Communication and Teamwork in the Surgical Environment Module
Overview
Communication and Teamwork Defined
Slides 4-11
Improving Surgical Team Communication With Briefings *
Slides 12-17
Example Briefing * (2 min 14)
Improving Surgical…
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/surgery/11-identifying-stakeholders.pptx
June 01, 2023 - PowerPoint Presentation
Identifying Stakeholders
How To Do a Stakeholder Analysis for Your Improving Surgical Care and Recovery Program
AHRQ Safety Program for Improving
Surgical Care and Recovery
AHRQ Pub. No. 23-0052
June 2023
AHRQ Safety Program for Improving Surgical Care and Recovery
1
The AHRQ Safety Pr…
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www.ahrq.gov/evidencenow/projects/heart-health/research-results/research/administration.html
March 01, 2021 - Research Administration
Research involves not only design, data collection, and analysis, but also addressing the administrative aspects of research. For the EvidenceNOW initiative, the key administrative aspects that were particularly challenging included recruiting and then retaining practices in the study. …
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www.ahrq.gov/pqmp/implementation-qi/toolkit/antipsychotic/index.html
July 01, 2021 - Safe and Judicious Use of Antipsychotic Medications in Children and Adolescents Toolkit
Next Page
Table of Contents
Safe and Judicious Use of Antipsychotic Medications in Children and Adolescents Toolkit
Introduction
Overview
About the Measure
Key Driver Diagrams
Quality Improvement Strategi…
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/value-efficiency-supplemental-item-english.pdf
March 01, 2023 - SOPS® Value and Efficiency Supplemental Item Set for the SOPS Medical Office Survey - English
SOPS® Value and Efficiency Supplemental Item
Set for the SOPS Medical Office Survey
Language: English
• Purpose: This supplemental item set was designed for use with the core SOPS® Medical Office
Survey to help medical…