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61. Development of the CAHPS Adult Hospital Survey | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/cahps/surveys-guidance/hospital/about/dev_adult_hp_survey.html
    April 01, 2023 - setting for the development of such an instrument, and after preliminary collaboration in early 2002, the idea

62. SOPS® Value and Efficiency Supplemental Item Set for the SOPS Medical Office Survey - Spanish (doc file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-ve-suppl-item-set-spanish-2023.docx
    January 01, 2023 - SOPS® Value and Efficiency Supplemental Item Set for the SOPS Medical Office Survey - Spanish SOPS® Value and Efficiency Supplemental Items for the SOPS Medical Office Survey Language: Spanish Purpose: This supplemental item set was designed for use with the core SOPS® Medical Office Survey to help medical offices a…

63. Contents of a CAHPS Report | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/cahps/consumer-reporting/guidelines/contents/index.html
    March 01, 2016 - It can also reinforce the idea that the respondents to the survey were "people like you."

64. Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-phase-two-plan.pdf
    December 01, 2018 - Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care Plan for Phase Two Tara Servati, M.P.H. Patient Experience Specialist for the Ambulatory Care Network, New York-Presbyterian New York, NY Study Phase 2 How can narrative information be reported to practice leaders and clinic…

65. AHRQ Tips for Grant Applicants | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/funding/process/grant-app-basics/apptips.html
    July 01, 2021 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

66. Applying the Lessons of Social Marketing to a Quality Report | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/talkingquality/distribute/promote/social-marketing.html
    June 01, 2019 - You are sure it will be valuable and useful; they have no idea how or why it would even be relevant to

67. AHRQ Data Underscore Uneven Impact of COVID-19 | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/news/blog/ahrqviews/uneven-impact-covid19.html
    December 01, 2021 - At the core of the Agency for Healthcare Research and Quality’s (AHRQ’s) vision is the idea that we must

68. Help People Use Health Care Quality Information To Make Decisions | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/talkingquality/explain/support/help.html
    November 01, 2018 - Health Care Quality Information To Make Decisions Some members of your audience will have a good idea

69. SOPS® Value and Efficiency Supplemental Items for the SOPS Hospital Survey - Spanish (doc file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/spanish-hospital-ve-supp-item-set-2022.docx
    January 01, 2022 - SOPS® Value and Efficiency Supplemental Items for the SOPS Hospital Survey - Spanish SOPS® Value and Efficiency Supplemental Item Set for the SOPS Hospital Survey 2.0 Language: Spanish Purpose: This supplemental item set was designed for use with the core SOPS® Hospital Survey Version 2.0 to help hospitals assess th…

70. Explaining Comparisons of Health Care Quality Scores | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/talkingquality/translate/compare/explain.html
    March 01, 2016 - This number is included so you have: a better idea of what is typical for your state.

71. Strategy 1: Working with Patients & Families as Advisors (Tool 12) (doc file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_12_WkWthAdv_HO_508.docx
    February 10, 2011 - Strategy 1: Working with Patients & Families as Advisors (Tool 12) Strategy 1: Working With Patients & Families as Advisors (Tool 12) Strategy 1: Working with Patients & Families as Advisors [Type text] [Type text] [Type text] Strategy 1: Working With Patients & Families as Advisors (Tool 12) Working With Patient an…

72. Taking Advantage of Web Functionalities in a Quality Report | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/talkingquality/translate/web/index.html
    May 01, 2019 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

73. Using Technology with a Fundamental Focus on the Patient | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/funding/grantee-profiles/grtprofile-gustafson.html
    February 01, 2024 - “If I’d go to them and raise a new idea, they were always open to try new things.

74. Section 1: About the CAHPS Ambulatory Care Improvement Guide | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/cahps/quality-improvement/improvement-guide/1-about/index.html
    February 01, 2020 - descriptions of the strategies are intended to give you enough information to determine whether the idea

75. TeamSTEPPS, Module 8: Change Management (Instructor Guide) (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/igchangemgmt.pdf
    February 25, 2014 - TeamSTEPPS, Module 8: Change Management (Instructor Guide) CHANGE MANAGEMENT: HOW TO ACHIEVE A CULTURE OF SAFETY SUBSECTIONS • Eight Steps of Change • Errors Common in Organizational Change • Culture Change Comes Last, Not First • Change Strategies • Roadmap to a Culture of Safety TIME: 60 minutes …

76. Categorizing High and Low Performance in Quality Reports | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/talkingquality/translate/compare/categorize.html
    December 01, 2022 - This would reinforce the idea that there is no meaningful variation across health plans and providers

77. Framing Health Care Quality Scores as Positive or Negative | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/talkingquality/translate/scores/framing.html
    March 01, 2016 - When a Negative Frame Can Be a Bad Idea In most cases, a negative frame can be attention-getting.

78. Let Consumers Select Measures or Measure Categories To Compare | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/talkingquality/translate/web/pathways/measures.html
    October 01, 2015 - Data Another option for using Web functionality to help people find the data they want builds on the idea

79. How To Create a My Medicines List | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/health-literacy/improve/pharmacy/medicine-list.html
    October 01, 2022 - It's a good idea to write in both names.

80. SOPS® Value and Efficiency Supplemental Items for the SOPS Hospital Survey - English (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital-ve-supp-item-set-08-2022.pdf
    January 01, 2022 - SOPS® Value and Efficiency Supplemental Items for the SOPS Hospital Survey - English SOPS® Value and Efficiency Supplemental Item Set for the SOPS Hospital Survey Language: English • Purpose: This supplemental item set was designed for use with the core SOPS® Hospital Survey Version 2.0 to help hospitals assess…