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SOPS® Value and Efficiency Supplemental Items for the SOPS Hospital Survey - English (doc file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital-ve-supp-item-set-08-2022.docx

January 01, 2022 - SOPS® Value and Efficiency Supplemental Items for the SOPS Hospital Survey - English SOPS® Value and Efficiency Supplemental Item Set for the SOPS Hospital Survey Language: English Purpose: This supplemental item set was designed for use with the core SOPS® Hospital Survey Version 2.0 to help hospitals assess the e…
TO (doc file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d8_combo_projectevaluation.docx

May 25, 2016 - TO Project Evaluation and Debriefing What is the purpose of this tool? The purpose of the project evaluation is to: Identify factors that contributed to the team’s success. Identify factors that hindered the team’s success. Identify additional clinical areas in the organization where the best practice can be implemen…
Concept: Conflict in Teams | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/teamstepps-program/curriculum/mutual/tools/conflict.html

July 01, 2023 - SHARE: More topics in this section TeamSTEPPS Program TeamSTEPPS Updates Welcome Guides Curriculum Materials Introduction to Curriculum Module 1: Communication Module 2: Team Leadership Module 3: Situation Monitoring M…
Center for Evidence and Practice Improvement (CEPI) | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/cpi/centers/cepi/index.html

September 01, 2023 - SHARE: More topics in this section About About AHRQ Organization & Contacts Offices and Centers AHRQ Organization Chart AHRQ Key Contacts Center for Evidence and Practice Improvement (CEPI) Generates ne…
Healthcare, Climate Change, Environmental Justice, and AHRQ | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/news/blog/ahrqviews/healthcare-climate-change.html

October 01, 2021 - SHARE: More topics in this section News Newsroom Blog AHRQ Views Newsletter Events AHRQ Views: Blog posts from AHRQ leaders Healthcare, Climate Change, Environmental Justice, and AHRQ OCT 13 2…
Six Domains of Healthcare Quality | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/talkingquality/measures/six-domains.html

December 01, 2022 - SHARE: More topics in this section Talking Quality Plan Your Reporting Project Select Measures To Report Domains of Healthcare Quality Types of Quality Measures Data Sources Key Questions About Measures Measures in Different…
Module 6: An Overview of the Facilitation Process (pdf file)

pcmh.ahrq.gov/sites/default/files/attachments/pcpf-module-6-pf-process.pdf

September 01, 2015 - Module 6: An Overview of the Facilitation Process Primary Care Practice Facilitation Curriculum Module 6: An Overview of the Facilitation Process Agency for Healthcare Research and Quality Advancing Excellence in Health Care www.ahrq.gov Primary Care Practice Facilitation Curriculum Module 6. An Over…
Lab Results Letter | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/health-literacy/improve/precautions/tool11f.html

March 01, 2024 - SHARE: More topics in this section Health Literacy About Health Literacy Health Literacy Improvement Tools Professional Education and Training Health Literacy Publications Patient Engagement and Education Research Tools, Data, and…
Permission To Bill Insurance | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/health-literacy/improve/precautions/tool11d.html

March 01, 2024 - SHARE: More topics in this section Health Literacy About Health Literacy Health Literacy Improvement Tools Professional Education and Training Health Literacy Publications Patient Engagement and Education Research Tools, Data, and…
Using Data To Tackle Undiagnosed Hypertension and Improve Care | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/evidencenow/projects/heart-health/about/stories/in-action/northshore.html

March 01, 2021 - SHARE: More topics in this section EvidenceNOW EvidenceNOW Model Practice Facilitation EvidenceNOW Projects Advancing Heart Health About Advancing Heart Health Origin Cooperatives EvidenceNOW Stories EvidenceNOW …
Strategy 6E: Rapid Referral Programs | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6g-rapid-referral.html

April 01, 2023 - SHARE: More topics in this section Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts & Recent Events Reporting Re…
The SHARE Approach—Using the Teach-Back Technique: A Reference Guide for Health Care Providers | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-6.html

September 01, 2020 - Track your progress It's a good idea to document your use of the teach-back technique to know how well
SOPS® Value and Efficiency Supplemental Item Set for the SOPS Medical Office Survey - Spanish (doc file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-ve-suppl-item-set-spanish-2023.docx

January 01, 2023 - SOPS® Value and Efficiency Supplemental Item Set for the SOPS Medical Office Survey - Spanish SOPS® Value and Efficiency Supplemental Items for the SOPS Medical Office Survey Language: Spanish Purpose: This supplemental item set was designed for use with the core SOPS® Medical Office Survey to help medical offices a…
Module 9: Using Appreciative Inquiry with Practices (pdf file)

pcmh.ahrq.gov/sites/default/files/attachments/pcpf-module-9-appreciative-inquiry.pdf

September 01, 2015 - AI builds on the idea of positive deviance or focusing on what is working rather than what is not … Provocative propositions are based in the idea that “Words create worlds.”
PowerPoint Presentation

pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/TS_OBC_Webinar_Plitt_FINAL.pptx

January 01, 2017 - Page ‹#› Slide ‹#› Small Office Setting 23 “Ownership” means… You own or share the ownership of an idea
What Health Care Quality Measures Will You Report? | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/talkingquality/plan/quality-measures.html

November 01, 2018 - SHARE: More topics in this section Talking Quality Plan Your Reporting Project Identify the Audience Identify Objectives Know the Reporting Environment Find Potential Partners Identify the Subject Decide on Your Role C…
Module 13: Measuring and Benchmarking (pdf file)

pcmh.ahrq.gov/sites/default/files/attachments/pcpf-module-13-measuring-and-benchmarking.pdf

September 01, 2015 - it is important to understand that initially staff and clinicians in a practice may not like the idea … Some practices may feel threatened by the idea, worried that it may present the practice or its staff
TeamSTEPPS 2.0 Module 8: Change Management

pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule8.pptx

March 28, 2006 - to be solved first Their tough questions can strengthen the change They may be right: It is a dumb idea
FileNewTemplate

pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module1.pptx

March 01, 2010 - of teamwork in the healthcare setting. 10 Medical Office Environment Do your patients have any idea … In particular, do you think your patients have any idea how chaotic the office really is?
Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-phase-two-plan.pdf

December 01, 2018 - Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care Plan for Phase Two Tara Servati, M.P.H. Patient Experience Specialist for the Ambulatory Care Network, New York-Presbyterian New York, NY Study Phase 2 How can narrative information be reported to practice leaders and clinic…