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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_lowvision.pdf
May 01, 2017 - Studies Toolkit Definitions
CASE STUDIES
AHRQ Safety Program for Perinatal Care
Click to read each … case study. … Instead, they set a collaborative and helpful
tone: “We want to improve how we do things around here … ; according to unit staff, the policies
are now internalized as “how we do things around here.” … That’s how
we do it, a little bit at a time.”
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_fullcolor.pdf
May 01, 2017 - Studies Toolkit Definitions
CASE STUDIES
AHRQ Safety Program for Perinatal Care
Click to read each … case study. … Instead, they set a collaborative and helpful
tone: “We want to improve how we do things around here … ; according to unit staff, the policies
are now internalized as “how we do things around here.” … That’s how
we do it, a little bit at a time.”
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www.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/implementing-automatic-referral-resource-guide.pdf
November 16, 2022 - “Case Study: Self-Referral of Patient to a Cardiac Rehabilitation Program, Massachusetts
General Hospital … “Case Study: Referral of Patient to External Cardiac Rehabilitation Program, Massachusetts
General Hospital … The case study includes examples of fax cover sheets and other
forms used to facilitate these referrals … This case study provides screenshots of “nudge” alerts and dashboards that track eligible
patients. … timestamp=1525103139064
This case study summarizes efforts by NYU Langone Health to establish a system-wide
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www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
March 01, 2020 - Case Study
References
Download Strategy 6Q:
Standards for Customer Service
(PDF, 708 KB … Rather, they are reminders of the minimum that staff can do to create a positive experience for members … Simply put, scripting:
Conveys the message of your culture: "This is how we do business around here … What can I do to help?" … Case Study
Based on an analysis of CAHPS data as well as other data, Harvard Pilgrim Health Care designed
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www.ahrq.gov/practiceimprovement/systemdesign/leancasestudies/lean-case1.html
November 01, 2014 - Improving Care Delivery Through Lean: Implementation Case Studies
Case 1. … Studies
Introduction to the Case Studies
Case 1. … in the Introduction to the Case Studies. … To develop this case study, we conducted 67 interviews with a total of 65 individuals. … , using Lean principles; this project is presented in a separate case study.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/partnering-2.pdf
May 01, 2016 - How will it help me?
With a PFAC, providers, patients, and staff work in
partnership. … How can I get started? … Why should I do this? … “PFAC helps because it keeps pushing new things
forward—what is the best way to do this? … For a full case study on PFACs, see the Agency for Healthcare Research and Quality,
http://www.ahrq.gov
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www.ahrq.gov/hai/tools/mvp/modules/cusp/build-business-case-slides.html
February 01, 2017 - Present your initiative in a way meaningful to financial leaders. … Slide 9: What Do We Need To Do?
Improve patient and family experience. … Build a business case to prepare for these questions. … Slide 14: Focus for Business Case
What do financial stakeholders focus on? … Slide 26: Making the Pitch
How should you present this to your CFO?
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/webinars/webinar5_pu_riskassesst-tools.pdf
January 01, 2012 - develop
pressure ulcers
• Different components of risk for pressure
ulcers
7
When To Do Risk … • If a category falls
between two numbers,
choose the lower score.
12
How To Interpret Braden … 28
Case Study Braden Scale Scores
4
4
2
3
3
3
19 29
Selected Care Planning Examples
Plan … Scale
How To Score Risk Factors
How To Interpret Braden Score
Limits of Risk Scores
Comprehensive … Study
Case Study Braden Scale Scores
Selected Care Planning Examples
Today We Talked About
Any Questions
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/lab-testiing/lab-testing-casereport.pdf
September 05, 2017 - of examples and case studies describing how
practices have applied each component of the toolkit. … 2) How does this practice typically do quality and process improvement?
a. … How do staff communicate with them? … How/why is this person qualified to do this task? … How/why is this person qualified to do this task?
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol1/Nemeth.pdf
January 01, 2002 - How do the users
accomplish programming tasks within this structure? … How do existing incident
reports help to describe adverse events in terms of infusion device programming … circuitous routes to do it. … As a result,
variation in total keystrokes had little to do with user performance. … How do operators know how to make the
device work?
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www.ahrq.gov/sites/default/files/2024-12/cook-hoas-report.pdf
January 01, 2024 - textual analysis of
responses to case studies. … structured case study format. … Each case study was emailed directly to the research participants who were
asked to respond to a series … The use of case studies seemed to offer a way to achieve system change. … The curriculum, wrapped in a case study modality, seemed to overcome, and
bring to the fore, some of
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www.ahrq.gov/cahps/consumer-reporting/guidelines/evaluation/index.html
March 01, 2016 - can help sponsors and their vendors assess how effectively they achieved their goals. … do during the report development stage to ensure that their choices—with regards to content, graphic … taking the time to submit a thoughtful critique of what confused them or failed to engage them. … How to Evaluate
Several methods are available for evaluating quality reports, some more affordable … Do Medicaid and commercial CAHPS scores correlate within plans?: a New Jersey case study.
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www.ahrq.gov/hai/tools/mvp/modules/cusp/build-business-case-fac-guide.html
February 01, 2017 - how this safety program can affect the hospital’s financial bottom line, list the elements of a strong … Slide 8: VAPs Among Most Expensive HACs
Ask:
Do you know how much preventable healthcare-acquired … Slide 9: What Do We Need To Do? … This model is probably familiar to most health care workers, but it doesn’t always mean "do more with … The CFO, who typically has a degree in finance, understands how revenue is flowing and serves as the
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www.ahrq.gov/sites/default/files/publications/files/ltcinstructor.pdf
June 01, 2012 - lnstructor.indd 11 6/26/12 11:12 AM
12
Case Study
Ms. … Case Study: Ms. … Case Study: Ms. A
› How did Ms. A get so sick with only diarrhea? … A new instructor,
however, may prefer to keep the focus on a familiar case.
Case Study
Mr. … Case Study: Mr. P
› What are his risk factors for falling?
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www.ahrq.gov/practiceimprovement/systemdesign/leancasestudies/lean-case4.html
November 01, 2014 - Improving Care Delivery Through Lean: Implementation Case Studies
Case 4. … Studies
Introduction to the Case Studies
Case 1. … The case study methods, including selection criteria for projects to be analyzed, have been described … So then that went into a whole other process walk of how you clean a toilet? How you clean a sink? … they give care, how they do their processes.
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/gdmodap3a.html
October 01, 2014 - How falls can be prevented. … How nursing assistants and licensed nurses can work together to prevent falls. … Slide 3
Case Study: Mr. P
What are his risk factors for falling? … Slide 14
Pitfalls
Forgetting to do a falls assessment for a resident. … Failing to make a new falls assessment and care plan for a resident who has fallen.
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www.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/module-5-implementation-guide.pdf
June 02, 2025 - • Who will do the testing?
• How will the testing be performed? … “Case Study: Self-Referral of Patient to a Cardiac Rehabilitation Program, Massachusetts General
Hospital … “Case Study: Referral of Patient to External Cardiac Rehabilitation Program, Massachusetts General
Hospital … The case study includes examples of fax cover sheets and other forms
used to facilitate these referrals … timestamp=1525103139064
This case study summarizes efforts by NYU Langone Health to establish a system-wide
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www.ahrq.gov/sites/default/files/2024-05/johnson-ying-report.pdf
January 01, 2024 - For the two strategies not
recommended for simulation, the use of written case studies was recommended … Observing a case study was recommended by six of the experts as the
teaching approach best suited for … experiences and case studies that addressed the interruption
management strategies per the Delphi … As the nurses were already in the classroom, our education began with a
written case study assessment … Following this observed case study, the participants
were debriefed and discussion about the case study
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/just-in-case-mindset.pdf
April 01, 2022 - • Provide education using case studies that incorporate catheter indications and strategies for … • Consider a best practice alert when criteria are no longer met with a reminder of how many
days … • Provide education and use patient case studies with all healthcare providers to address the
potential … Case Studies, Tools, and Resources
• Learn From Defects Tool Worksheet: CAUTI
• Learn From Defects … Leadership)
Conversation Starters
Case Studies, Tools, and Resources
References
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www.ahrq.gov/patient-safety/settings/hospital/resource/pressureinjury/workshop/guide4.html
October 01, 2017 - when teams follow a systematic approach to analysis and implementation, such as in the Plan, Do, Study … Slide 6
Say: You should also think about these questions:
How do you get staff engaged … Slide 22
Say: There is a need to communicate about how implemented changes are working. … Options include didactic methods, such as lectures, interactive presentations, online lessons, case study … In addition, we began determining how to complete a draft Action Plan for Key Interventions 3 and 4.