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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/phoneroleplay.pdf
June 02, 2025 - Phone Call Role Play
1
Phone Call Role Play
CALLER: Hello Ms. Smith, I am Brian, a nurse from [Hospital]. When you left the hospital,
Lynn, your discharge educator, mentioned you’d receive a call checking in on things and I’m
glad to help with this call. I am hoping to talk to you about your medical issues, see …
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www.ahrq.gov/sites/default/files/2024-02/pittman-report.pdf
January 01, 2024 - Final Progress Report: Four Safety Strategies: A Symposium on Implementation
Four Safety Strategies: A Symposium on Implementation
Principal Investigator: Mary A. Pittman, Dr.P.H.
Project Team: Allan Frankel, M.D., Partners HealthCare System
Tejal Gandhi, M.D., Brigham & Women’s Hospital
Sarah Grillo
Peter…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/engage/pf-engagement-facilitator-guide.docx
May 01, 2017 - AHRQ Safety Program for Perinatal Care
Engage Patients and Families for Perinatal Safety
Engage Patients and Families for Perinatal Safety
SAY:
The Patient and Family Engagement module focuses on an important topic: making sure patients and their family members understand what is happening during the patient’s hospi…
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digital.ahrq.gov/sites/default/files/docs/citation/r01hs022305-manojlovich-final-report-2019.pdf
January 01, 2019 - The Effect of Health Information Technology on Healthcare Provider Communication - Final Report
TITLE PAGE
Title of Project: The Effect of Health Information Technology on Healthcare Provider Communication
Principal Investigator (PI) and T…
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psnet.ahrq.gov/node/44824/psn-pdf
January 01, 2020 - Improved safety culture and teamwork climate are
associated with decreases in patient harm and hospital
mortality across a hospital system.
February 14, 2017
Berry JC, Davis JT, Bartman T, et al. Improved Safety Culture and Teamwork Climate Are Associated With
Decreases in Patient Harm and Hospital Mortality Acros…
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psnet.ahrq.gov/node/43814/psn-pdf
June 21, 2015 - Improving hand hygiene at eight hospitals in the United
States by targeting specific causes of noncompliance.
June 21, 2015
Chassin MR, Mayer C, Nether K. Improving hand hygiene at eight hospitals in the United States by
targeting specific causes of noncompliance. Jt Comm J Qual Patient Saf. 2015;41(1):4-12.
https…
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psnet.ahrq.gov/issue/pressing-better-quality-across-healthcare
July 14, 2010 - Newspaper/Magazine Article
Pressing for better quality across healthcare.
Citation Text:
Pressing for better quality across healthcare. Levey NN.
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psnet.ahrq.gov/node/39526/psn-pdf
December 02, 2014 - Decrease in hospital-wide mortality rate after
implementation of a commercially sold computerized
physician order entry system.
December 2, 2014
Longhurst CA, Parast L, Sandborg CI, et al. Decrease in hospital-wide mortality rate after implementation
of a commercially sold computerized physician order entry system…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/guidelines-recommendations/tobacco/clinicians/tearsheets/hospitalsp.pdf
July 01, 2003 - Dejar de fumar le ayuda a sanar más rápido
¿Por qué debo dejar de fumar ahora?¿Por qué debo dejar de fumar ahora?
Fumar puede retardar su recuperación de cirugías y
enfermedades. También puede retardar la
cicatrización de los huesos y heridas.
En todos los hospitales de los Estados Unidos está pro-
hibido fumar. …
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/tfc6-allsites.pdf
January 01, 2020 - TFC6: Transition Record Contents
TFC6: Transition Record Contents
2015 Sep 2018 Jan 2019 Jan 2020 Jan
Discharge Month
0
85
100
0
20
40
60
80
100
TF
C
6
S
…
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www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospital/healthitwebinar/sops-hit-webcast2-brady.pdf
June 02, 2025 - New AHRQ SOPS™ Health Information Technology Patient Safety Supplemental Items for Hospitals - Overview (Brady)
5
Overview of AHRQ’s Surveys on
Patient Safety Culture™
Jeffrey Brady, MD, MPH
Director, Center for Quality Improvement and Patient Safety,
Agency for Healthcare Research and Quality (AHRQ)
Rear Admira…
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psnet.ahrq.gov/node/38909/psn-pdf
September 02, 2009 - Effect of work-hours regulations on intensive care unit
mortality in United States teaching hospitals.
September 2, 2009
Prasad M, Iwashyna TJ, Christie JD, et al. Effect of work-hours regulations on intensive care unit mortality
in United States teaching hospitals. Crit Care Med. 2009;37(9):2564-9.
doi:10.1097/CC…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_10_PrvcyConfdn_508.pdf
June 02, 2025 - Strategy 1: Working with Patients & Families as Advisors (Tool 10)
Guide to Patient and Family Engagement
Confidentiality Statement for [insert hospital
name] Advisors
As a patient and family advisor at [insert hospital name], you will be trusted with information about our hospital and the
patients we serve.…
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psnet.ahrq.gov/issue/patient-safety-10
May 01, 2023 - Multi-use Website
Patient Safety.
Citation Text:
Patient Safety. Minnesota Hospital Association; MHA.
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psnet.ahrq.gov/node/41375/psn-pdf
May 16, 2012 - Language barriers and understanding of hospital
discharge instructions.
May 16, 2012
Karliner LS, Auerbach AD, Nápoles A, et al. Language barriers and understanding of hospital discharge
instructions. Med Care. 2012;50(4):283-9. doi:10.1097/MLR.0b013e318249c949.
https://psnet.ahrq.gov/issue/language-barriers-and-u…
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psnet.ahrq.gov/node/37366/psn-pdf
March 04, 2011 - Effect of critical access hospital conversion on patient
safety.
March 4, 2011
Li P, Schneider JE, Ward MM. Effect of critical access hospital conversion on patient safety. Health Serv
Res. 2007;42(6 Pt 1):2089-108; discussion 2294-323.
https://psnet.ahrq.gov/issue/effect-critical-access-hospital-conversion-patien…
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psnet.ahrq.gov/node/42805/psn-pdf
December 11, 2013 - The effect of hospital organizational characteristics on
postoperative complications.
December 11, 2013
Knight M. The effect of hospital organizational characteristics on postoperative complications. J Patient Saf.
2013;9(4):198-202. doi:10.1097/PTS.0b013e3182995e5b.
https://psnet.ahrq.gov/issue/effect-hospital-or…
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psnet.ahrq.gov/node/35384/psn-pdf
January 02, 2017 - New York-Presbyterian Hospital: translating innovation
into practice.
January 2, 2017
Johnson T, Currie G, Keill P, et al. NewYork-Presbyterian Hospital: translating innovation into practice. Jt
Comm J Qual Patient Saf. 2005;31(10):554-60.
https://psnet.ahrq.gov/issue/new-york-presbyterian-hospital-translating-inn…
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www.ahrq.gov/practiceimprovement/systemdesign/leancasestudies/lean-exhibit2-13.html
November 01, 2014 - Improving Care Delivery Through Lean: Implementation Case Studies
Exhibit 2.13. Key Facilitators and Barriers to Lean at Central Hospital (from Conceptual Framework)
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Table of Contents
Improving Care Delivery Through Lean: Implementation Case Studies
Introduction to the Case…
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www.ahrq.gov/practiceimprovement/systemdesign/leancasestudies/lean-exhibit6-13.html
November 01, 2014 - Improving Care Delivery Through Lean: Implementation Case Studies
Exhibit 6.13. Key Facilitators and Barriers to Designing and Implementing Horizon Hospital (From Conceptual Framework)
Previous Page Next Page
Table of Contents
Improving Care Delivery Through Lean: Implementation Case Studies
Intro…