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psnet.ahrq.gov/issue/american-hospital-association-mckesson-quest-quality-prize-1
April 15, 2021 - Award Announcement
American Hospital Association–McKesson Quest for Quality Prize.
Citation Text:
American Hospital Association–McKesson Quest for Quality Prize. American Hospital Association.
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psnet.ahrq.gov/issue/hospital-progress-reducing-error-impact-external-interventions
December 04, 2016 - Study
Hospital progress in reducing error: the impact of external interventions.
Citation Text:
Hosford SB. Hospital progress in reducing error: the impact of external interventions. Hosp Top. 2008;86(1):9-19. doi:10.3200/HTPS.86.1.9-20.
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psnet.ahrq.gov/issue/interdisciplinary-teamwork-hospitals-review-and-practical-recommendations-improvement
October 10, 2012 - Review
Interdisciplinary teamwork in hospitals: a review and practical recommendations for improvement.
Citation Text:
O'Leary KJ, Sehgal NL, Terrell G, et al. Interdisciplinary teamwork in hospitals: a review and practical recommendations for improvement. J Hosp Med. 2012;7(1):48-54. do…
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www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/valuewebcast-persily.pdf
June 02, 2025 - Value and Efficiency Supplemental Items for Hospitals and Medical Offices - PERSILY
43
First Hand Experience:
The AHRQ Hospital Value and
Efficiency Item Set
Cynthia Persily, PhD
Chief Executive Officer
Highland Hospital
Charleston, West Virginia
cpersily@highlandhosp.com
43
mailto:cpersily@highlandhosp.com
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www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/valuewebcast-sorrarev.pdf
February 01, 2018 - Value and Efficiency Supplemental Items for Hospitals and Medical Offices - SORRA
Value & Efficiency Survey Item
Development and Pilot Test Results
Joann Sorra, PhD
Project Director
User Network for Surveys on Patient Safety
Culture™ (SOPS™)
Westat, Rockville, MD
11
AHRQ Surveys on Patient Safety Culture
Surve…
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www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/sopsvaluewebcast-intro.pdf
January 09, 2018 - Value and Efficiency Supplemental Items for Hospitals and Medical Offices - INTRO
New AHRQ SOPS™ Value and
Efficiency Supplemental Items for
Hospitals and Medical Offices
Webcast
January 9, 2018
2:00-3:00 ET
Our Focus Today
• Describe the development of the new SOPSTM
Value and Efficiency Supplemental Items …
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www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/valuewebcast-ginsberg.pdf
January 01, 2012 - Value and Efficiency Supplemental Items for Hospitals and Medical Offices - GINSBERG
Background and Overview:
Value and Efficiency in Healthcare
Caren Ginsberg, PhD
Director, CAHPS Division
Agency for Healthcare Research and Quality
8
Value and Efficiency in Health Care
Best Care at Lower Cost: The Path to Con…
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www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/sopsvaluewebcast-closing.pdf
June 02, 2025 - Value and Efficiency Supplemental Items for Hospitals and Medical Offices - CLOSING
To Ask a Question
62
E-mail Updates
63
www.ahrq.gov
https://www.ahrq.gov/
Thank you!
Additional questions or comments?
E-mail:
SafetyCultureSurveys@westat.com
Phone:
1-888-324-9749
Website: https://www.ahrq.gov/sops
64
m…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cms-patient-safety-measure-hospitals-webcast.pdf
July 08, 2025 - Understanding the CMS Patient Safety Structural Measure Requirements for Hospitals
Understanding the CMS Patient Safety Structural
Measure Requirements for Hospitals
Webcast
July 8, 2025
12:00-12:45 PM ET
Technical Info
• Audio issues
• Poor connection
• Use Q&A to submit questions
2
Today’s Speakers
Jo…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/about-hospital-health-literacy-item-set.pdf
October 30, 2017 - About the CAHPS® Health Literacy Item Set for Hospitals
About the CAHPS Health Literacy Item Set for Hospitals
CAHPS® Adult Hospital Survey: Supplemental Items
Document No. 911
Updated 10/30/2017
About the CAHPS® Health Literacy Item
Set for Hospitals
Table of Contents
Introduction.....................…
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-sops-hospital-survey-workplace-item-set-webcast-wilson-gerdt.pdf
January 01, 2022 - SOPS State Hospital Association Webcast - Wilson-Gerdt Presentation
Indiana Hospital Association
AHRQ Surveys on Patient
Safety Culture and
Workplace Safety
Madeline Wilson, MSN, RN, CLSSBB
Laurie Gerdt, LMHC
IHA Overview
The Indiana Hospital Association serves
as the professional trade association for more t…
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www.ahrq.gov/nursing-home/resources/hospital-cover-sheet.html
February 01, 2021 - Hospital Transfer Cover Sheet
Resource: Hospital Transfer Cover Sheet (PDF, 358 KB)
This form is to be used by nursing home staff prior to patient transfer to the hospital. The completed form should travel with the resident to provide Emergency Department staff with essential information.
Source: Probar…
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www.ahrq.gov/nursing-home/resources/hospital-handoff.html
February 01, 2021 - Hospital Handoff to Nursing Home
Resource: Hospital Handoff to Nursing Home (PDF, 254 KB)
This information is for hospital staff to use when discharging a patient to a nursing home. The completed form provides key patient information to the nursing home and should travel with the resident.
Source: Pro…
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psnet.ahrq.gov/issue/contributing-factors-identified-hospital-incident-report-narratives
January 02, 2017 - Study
Contributing factors identified by hospital incident report narratives.
Citation Text:
Nuckols TK, Bell DS, Paddock SM, et al. Contributing factors identified by hospital incident report narratives. Qual Saf Health Care. 2008;17(5):368-72. doi:10.1136/qshc.2007.023721.
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www.ahrq.gov/practiceimprovement/systemdesign/leancasestudies/lean-exhibit5-2.html
November 01, 2014 - Improving Care Delivery Through Lean: Implementation Case Studies
Exhibit 5.2. Heights Hospital
Previous Page Next Page
Table of Contents
Improving Care Delivery Through Lean: Implementation Case Studies
Introduction to the Case Studies
Case 1. Lakeview Healthcare
Case 2. Central Hospital
Ca…
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www.ahrq.gov/evidencenow/projects/urinary/resources/recruitment-letter-hospital.html
January 01, 2008 - Back to MUI Resources
Recruitment Letter for Hospital Administration
Resource
Document available on the HCUP website (PDF, 130 KB)
Summary
This resource provides an example of a recruitment email directed towards hospital administration and leadership detailing the purpose of…
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www.ahrq.gov/practiceimprovement/systemdesign/leancasestudies/lean-exhibit2-2.html
November 01, 2014 - Improving Care Delivery Through Lean: Implementation Case Studies
Exhibit 2.2. Central Hospital
Previous Page Next Page
Table of Contents
Improving Care Delivery Through Lean: Implementation Case Studies
Introduction to the Case Studies
Case 1. Lakeview Healthcare
Case 2. Central Hospital
Ca…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/resources/infotranshsops.pdf
September 01, 2009 - Hospital Survey on Patient Safety Culture: Background and Information for Translators
Agency for Healthcare Research and Quality (AHRQ)
Hospital Survey on Patient Safety Culture
Background and Information for Translators
September 2009
Purpose and Use of This Document
In this document, w…
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psnet.ahrq.gov/issue/behind-one-hospitals-fight-against-deadly-infection
August 17, 2016 - Newspaper/Magazine Article
Behind one hospital's fight against deadly infection.
Citation Text:
Behind one hospital's fight against deadly infection. Landro L.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pfp/2014finalhacreport-cx.pdf
December 01, 2016 - Interim Update on 2013 Annual Hospital-Acquired Condition Rate
December 2016
Saving Lives and Saving Money: Hospital-Acquired Conditions
Update
Final Data From National Efforts To Make Care Safer, 2010-2014
Summary
Final estimates for 2014 show a sustained 17 percent decline in hospital-acquired conditions…