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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_to_Use_Guide_Ldr_Slide_508.pptx
July 23, 2010 - Information to Help Hospitals Get Started
The Guide to Patient and Family Engagement
in Hospital Quality and Safety:
Engaging Patients and Families to Improve the Quality and Safety of Care We Provide
[Hospital Name | Presenter name and title | Date of presentation]
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Information to Help Ho…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/Ways_To_Learn_More_508.docx
June 02, 2025 - Information to Help Hospitals Get Started
Ways to Learn More
Information to Help Hospitals Get Started
[Type text] [Type text] [Type text]
Information to Help Hospitals Get Started
Guide to Patient and Family Engagement :: 1
Guide to Patient and Family Engagement :: 2
This document contains links to resources on t…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_to_Use_Guide_Ldr_Slide_508.pdf
June 02, 2025 - Information to Help Hospitals Get Started
Guide to Patient & Family Engagement
Insert hospital logo here
Information to Help Hospitals Get Started
The Guide to Patient and Family Engagement
in Hospital Quality and Safety:
Engaging Patients and Families to Improve the
Quality and Safety of Care We Provide
[…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_to_Use_Guide_508.pdf
February 08, 2018 - Information to Help Hospitals Get Started
Information to Help Hospitals Get Started
Guide to Patient and Family Engagement :: 1
How to Use the Guide to
Patient and Family Engagement
The Guide to Patient and Family Engagement in Hospital Quality and Safety is an
evidence-based resource that hospitals can use to…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_to_Use_Guide_508.docx
April 05, 2013 - Information to Help Hospitals Get Started
Key Takeaways
Patient and family engagement is not a separate initiative. It is a critical part of what your hospital is already doing to improve quality and safety.
Implementing the Guide is similar to other quality improvement efforts in that it takes time to initiate, i…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_PFE_Benefits_Hosp_508.pdf
January 01, 2012 - Information to Help Hospitals Get Started
Information to Help Hospitals Get Started
Guide to Patient and Family Engagement :: 1
How Patient and Family Engagement
Benefits Your Hospital
Patient and family engagement is an area of increasing
importance for hospitals. Not only is engaging patients
and families…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_PFE_Benefits_Hosp_508.docx
January 01, 2012 - Information to Help Hospitals Get Started
How Patient and Family Engagement
Benefits Your Hospital
Information to Help Hospitals Get Started
[Type text] [Type text] [Type text]
Information to Help Hospitals Get Started
Guide to Patient and Family Engagement :: 1
Guide to Patient and Family Engagement :: 1
Patien…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/About_the_Guide_508.pdf
June 02, 2025 - Information to Help Hospitals Get Started
Information to Help Hospitals Get Started
Guide to Patient and Family Engagement
About the Guide to Patient and Family Engagement
The Guide to Patient and Family Engagement in Hospital
Quality and Safety is a tested, evidence-based resource to
help hospitals work with…
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psnet.ahrq.gov/issue/patient-safety-public-hospitals
November 20, 2013 - Book/Report
Patient Safety in Public Hospitals.
Citation Text:
Patient Safety in Public Hospitals. Victorian Auditor-General's Office. Melbourne, Australia: Victorian Government Printer; 2008. ISBN: 1921060689.
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P…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/introducing-cahps-child-hospital-survey-transcript.pdf
January 01, 2015 - Introducing the CAHPS Child Hospital Survey_Transcript
Introducing the CAHPS Child Hospital Survey
January 2015 Webcast
Speakers
Mark Schuster, MD, PhD, Boston Children’s Hospital, Harvard Medical School, Boston
Barbara Burke, MA, Ann & Robert H. Lurie Children’s Hospital of Chicago, Chicago
Sandra Schul…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/4_zoe_vecchio_and_sandra_schultz.pdf
June 02, 2025 - Introducing the CAHPS Child Hospital Survey
48
CAHPS Webcast
CHOC Children’s Hospital, Orange County, California
Sandra Schultz
Manager of Customer Service
Zoë Vecchio
Director of Service Excellence
49
Agenda
1.CHOC’s choice to transition to Child HCAHPS
2.Our approach to physician engagemen…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/2_mark_schuster.pdf
January 22, 2015 - Introducing the CAHPS Child Hospital Survey
Child HCAHPS:
A New Experience of Care Survey
Mark A. Schuster, MD, PhD
Center of Excellence for Pediatric Quality Measurement
January 22, 2015
Funding: AHRQ/CMS U18HS020513 13
Outline
• Pediatric Quality Measures Program
• Developm…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/3_barbara_burke.pdf
June 09, 2012 - Introducing the CAHPS Child Hospital Survey
Child HCAHPS
Barbara Burke, Administrator, Patient Family Experience
Center of Excellence
Ann & Robert H. Lurie Children’s Hospital of Chicago
37
Outline
• An introduction to Lurie Children’s
• Impetus for change
• Child HCAHPS
• Moving forward
…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/1_carla_zema_intro.pdf
January 22, 2015 - Introducing the CAHPS Child Hospital Survey
Introducing the CAHPS Child
Hospital Survey
A Webcast Presented by the AHRQ CAHPS User Network
January 22, 2015
1:00 – 2:00 pm EST
What is CAHPS?
• Consumer Assessment of Healthcare Providers
and Systems (CAHPS) Program
• Funded primarily by the Agency for Hea…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/5_carla_zema_closing.pdf
June 02, 2025 - Introducing the CAHPS Child Hospital Survey
To Ask a Question
www.cahps.ahrq.gov 57
www.cahps.ahrq.gov
www.cahps.ahrq.gov
Child HCAHPS Survey and Guidance
Available on the CAHPS Web site:
https://cahps.ahrq.gov/surveys-
guidance/hospital/instructions/hospinstructions.html
• Overview of the Survey
• Su…
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psnet.ahrq.gov/issue/hospital-mistakes-kept-secret
September 30, 2009 - Newspaper/Magazine Article
Hospital mistakes kept secret.
Citation Text:
Hospital mistakes kept secret. Judd A. The Atlanta Journal-Constitution. November 20, 2011.
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/acute/chipra-200-section-6-a-cpqsc-hospitals.pdf
June 02, 2025 - Section 6-A, CPQSC Participating Hospitals
…
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/acute/chipra-199-section-6-a-cpqsc-participating-hospitals.pdf
June 02, 2025 - Section 6-A, CPQSC Participating Hospitals
…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/Ways_To_Learn_More_508.pdf
October 28, 2009 - Information to Help Hospitals Get Started
Information to Help Hospitals Get Started
Guide to Patient and Family Engagement :: 1
Ways to Learn More
This document contains links to resources on the following topics:
• General resources
• Getting started with patient- and family-centered care and
patient and …
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psnet.ahrq.gov/issue/architecture-safety-hospital-design
November 15, 2023 - Review
The architecture of safety: hospital design.
Citation Text:
Joseph A, Rashid M. The architecture of safety: hospital design. Curr Opin Crit Care. 2007;13(6):714-9.
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Google Scholar PubMed BibTeX EndNote X3 XML EndNote 7 XML Endnote tagged PubMed…