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www.ahrq.gov/nursing-home/materials/leadership/index.html
June 01, 2022 - Leadership, Management, and Quality Improvement
Nursing home administrators and others may benefit from the following specific resources that address leadership and quality improvement.
Leadership and Management
Leading By Example Learning Module
This learning module offers ideas to help boost mora…
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psnet.ahrq.gov/node/73441/psn-pdf
June 30, 2021 - Assessment of patient-preferred language to achieve
goal-aligned deprescribing in older adults.
June 30, 2021
Green AR, Aschmann H, Boyd CM, et al. Assessment of patient-preferred language to achieve goal-
aligned deprescribing in older adults. JAMA Netw Open. 2021;4(4):e212633.
doi:10.1001/jamanetworkopen.2021.26…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/child-hcahps-intro-slides.pdf
March 23, 2022 - Introducing the Child HCAHPS® Survey Database webcast-Intro
Introducing the Child HCAHPS® Survey Database
A Webcast Presented by the AHRQ CAHPS User Network
March 23, 2022
1:00 – 2:00 pm ET
Today’s Agenda
• Welcome from AHRQ
• The Child Hospital CAHPS Survey (Child HCAHPS)
• Overview of the CAHPS Databases
• T…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cg-survey-4-beta-webinar-introduction.pdf
December 17, 2020 - Introducing the CAHPS Clinician & Group Visit Survey 4.0 (beta) - Intro
Introducing the CAHPS Clinician & Group
Visit Survey 4.0 (beta)
A Webcast Presented by the AHRQ CAHPS User Network
December 17, 2020
1:00 – 2:00 pm ET
Our Focus Today
• Overview of AHRQ’s CAHPS program
• AHRQ’s response to COVID-19
• CAHP…
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www.ahrq.gov/research/findings/final-reports/advisorycouncil/adcouncilack.html
April 01, 2018 - Guide for Developing a Community-Based Patient Safety Advisory Council
Acknowledgments
We are in the midst of an exciting national movement, endorsed by health care entities and patients alike, to engage patients and families as partners with their health care providers. Including patients in the design and i…
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/Excel_Tool_Slides_2020-1-Intro.pdf
January 01, 2020 - Tutorial on the SOPS Data Entry and Analysis Tools Webcast-Intro
Tutorial on the
SOPS Data Entry and Analysis Tools
Webcast
December 3, 2020
2:30-3:00 PM ET
Need Help?
• No sound from computer speakers?
• Trouble with your connection or slides not moving?
► Log out and log back in
• Other problems?
► Use …
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-SOPS_101_Webcast-INTRO.pdf
February 19, 2020 - Understanding SOPS Surveys: A Primer for New Users (Webcast) - Introduction
Understanding SOPS Surveys: A Primer for New
Users
Webcast
February 19, 2020
2:00-2:50 PM ET
Need Help?
• No sound from computer speakers?
• Trouble with your connection or slides not moving?
► Log out and log back in
• Other proble…
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psnet.ahrq.gov/node/867751/psn-pdf
March 12, 2025 - Epidemiology of diagnostic errors in pediatric emergency
departments using electronic triggers.
March 12, 2025
Mahajan P, White E, Shaw KN, et al. Epidemiology of diagnostic errors in pediatric emergency
departments using electronic triggers. Acad Emerg Med. 2025;Epub Jan 15. doi:10.1111/acem.15087.
https://psnet.…
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psnet.ahrq.gov/node/862989/psn-pdf
February 21, 2024 - Peer support and second victim programs for anesthesia
professionals involved in stressful or traumatic clinical
events.
February 21, 2024
Finney RE, Jacob AK. Peer support and second victim programs for anesthesia professionals involved in
stressful or traumatic clinical events. Adv Anesth. 2023;41(1):39-52. doi:…
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psnet.ahrq.gov/node/73085/psn-pdf
January 01, 2022 - Multiple meanings of resilience: health professionals'
experiences of a dual element training intervention
designed to help them prepare for coping with error.
March 31, 2021
Janes G, Harrison R, Johnson J, et al. Multiple meanings of resilience: health professionals' experiences of
a dual element training interve…
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psnet.ahrq.gov/node/47919/psn-pdf
April 03, 2019 - How to Talk About Patient Safety.
April 3, 2019
Hendricks R, O'Neil M, Volmert A. Boston, MA: Betsy Lehman Center for Patient Safety; March 2019.
https://psnet.ahrq.gov/issue/how-talk-about-patient-safety
This report suggests that the field of patient safety needs to be reframed for the public. The report
recommen…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-analysis-webcast-intro-1.pdf
March 03, 2021 - Improving Patient Experience: Data Analysis Methods webcast - Intro
Improving Patient Experience:
Data Analysis Methods
A Webcast Presented by the AHRQ CAHPS User Network
March 3, 2021
1:00 – 2:00 pm ET
Our Focus Today
• Overview of AHRQ’s CAHPS program
• Foundational elements of patient experience improvemen…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/ipe-large-org-webcast-intro.pdf
March 24, 2021 - Improving Patient Experience in Large Organizations webcast - Intro
Improving Patient Experience in
Large Organizations
A Webcast Presented by the AHRQ CAHPS User Network
March 24, 2021
2:00 – 3:00 pm ET
Our Focus Today
• Overview of AHRQ’s CAHPS program
• Foundational elements of patient experience improveme…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-intro.pdf
January 01, 2021 - Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey - INTRO
Participating in the 2021 CAHPS® Home and
Community-Based Services (HCBS CAHPS)
Survey Database: What You Need to Know
A Webcast Presented by the AHRQ CAHPS User Network
April 21, 2021
1:30 – 2:30 pm ET…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-intro.pdf
January 28, 2021 - Lessons From Healthcare Organizations on Improving Patient Experience webcast - Intro
Lessons From Healthcare Organizations
on Improving Patient Experience
A Webcast Presented by the AHRQ CAHPS User Network
January 28, 2021
2:00 – 3:00 pm ET
Our Focus Today
• Overview of AHRQ’s CAHPS program
• Foundational ele…
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www.ahrq.gov/sites/default/files/wysiwyg/nursing-home/learning-modules/feeling-stressed-flyer.pdf
November 01, 2021 - Feeling Stressed?
Feeling Stressed?
Do you have any of these signs of stress?
Physical
• Shallow breathing
• Increased heart rate
• Clenched teeth
• Upset stomach
• Headache
• Shoulders “at your ears”
Behavioral and Emotional
• Anger
• Fear
• Irritability
• Hopelessness
• Unable to concentrate
• Edgy, jittery…
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/1-ASC_Webcast_2021-Intro.pdf
January 01, 2021 - How to Use the AHRQ SOPS Ambulatory Surgery Center Survey to Improve Patient Safety - INTRO
How to Use the AHRQ SOPS® Ambulatory
Surgery Center Survey to Improve Patient Safety
Webcast
January 21, 2021
2:00-3:00 PM ET
Need Help?
• No sound from computer speakers?
• Trouble with your connection or slides not m…
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-intro.pdf
January 12, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Intro
Understanding SOPS® Surveys:
A Primer for New Users
Webcast
January 12, 2022
2:00-3:00 PM ET
Need Help?
• No sound from computer
speakers?
• Trouble with your connection
or slides not moving?
►Log out and log back in
• Other problems?
►Use Q…
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-new-sops-workplace-safety-introduction.pdf
December 16, 2021 - New AHRQ SOPS® Workplace Safety Supplemental Items for Hospitals - Intro
New AHRQ SOPS® Workplace Safety
Supplemental Items for Hospitals
Webcast
December 16, 2021
1:00-2:00 PM ET
Need Help?
• No sound from computer
speakers?
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or slides not moving?
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…
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www.ahrq.gov/takeheart/about/initiative/partner-hospitals.html
December 01, 2022 - TAKEheart Partner Hospitals
TAKEheart Partner Hospitals ranged from large health systems to smaller independent hospitals and were located throughout the United States. Importantly, this meant that Partner Hospitals explored the use of the TAKEheart approach and tools in a variety of clinical settings.
Less…