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  1. www.ahrq.gov/teamstepps-program/curriculum/mutual/teach/two-day.html
    July 01, 2024 - Mutual Support Two-Day Training If you are teaching the Situation Monitoring Module as part of a two-day training, you should be able to perform all the activities noted below in around 90 minutes. Components you can include in this section for a two-day training include the following: Introduction and Objectiv…
  2. www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/new-sops-workplace-safety-zebrak.pdf
    July 22, 2022 - New AHRQ SOPS® Workplace Safety Supplemental Items for Hospitals - Zebrak Workplace Safety Supplemental Items for the SOPS Hospital Survey Katarzyna Zebrak, PhD Senior Study Director Westat ► ► ► Workplace Safety Supplemental Items • Designed as a supplemental item set that can be added toward the end of th…
  3. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/dental-plan-adult-eng-751.doc
    February 10, 2009 - CAHPS Dental Plan Survey CAHPS® Dental Plan Survey Version: Adult Language: English For assistance with this survey, please contact the CAHPS Help Line at 800-492-9261 or cahps1@westat.com. File name: dental-plan-adult-eng-751.doc Last updated: February 10, 2009 Instructions for Front Cover · Replace the cov…
  4. www.ahrq.gov/talkingquality/resources/cognitive/index.html
    September 01, 2019 - Conducting Cognitive Testing for Health Care Quality Reports One of the most useful techniques available to report sponsors who want to test materials with their audience is cognitive testing. Cognitive testing is an interview method for investigating the thought processes and reactions that people have as they…
  5. www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/1-bestpractices-web-sopssurveys-intro.pdf
    June 02, 2025 - Best Practices for Web-based SOPS Surveys - Intro Slides Best Practices for Web-based SOPS Surveys Webcast Wednesday, June 12 2:00-3:00 pm ET Need Help? • No sound from computer speakers? • Trouble with your connection or slides not moving? ► Log out and log back in • Other problems? ► Use Q&A feature to…
  6. www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-intro.pdf
    January 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Intro Understanding SOPS® Surveys: A Primer for New Users Webcast November 7, 2022 1:00-2:00 PM ET Need Help? • No sound from computer speakers? ► Choose Phone Call or Call Me • Trouble with your connection or slides not moving? ► Log out and log back …
  7. www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care-2/facilitator-guide.html
    July 01, 2023 - Facilitator Guide AHRQ Safety Program for Perinatal Care, Phase 2 The Facilitator Guide provides guidance with scheduling and conducting facilitation sessions, which are planned, in-person, semistructured, interdisciplinary conversations, and practice opportunities with tier 1 audience members. The Planning F…
  8. www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/introduction-slides-1-5.pdf
    June 02, 2025 - Ambulatory Surgery Center SOPS: What You Need to Know Webcast Ambulatory Surgery Center SOPS: What You Need to Know Webcast Thursday, January 10 11:30 am - 12:30 pm ET https://www.ahrq.gov/sops Need Help? • No sound from computer speakers? • Trouble with your connection or slides not moving? ► Log out and l…
  9. CAHPS 101 (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-01-fry-intro.pdf
    January 08, 2019 - CAHPS 101 Understanding CAHPS® Surveys: A Primer for New Users A Webcast Presented by the AHRQ CAHPS User Network January 8, 2019 12:00 – 1:00 pm ET Need Help? • No sound from computer speakers? • Trouble with your connection or slides not moving? • Log out and log back in • Other problems? ► Use Q&A fea…
  10. www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-1-intro-2018.pdf
    January 01, 2018 - Understanding SOPS Surveys: A Primer for New Users - Introduction Understanding SOPS Surveys: A Primer for New Users Webcast October 23, 2018 1:00-1:50 PM ET Need Help? • No sound from computer speakers? • Trouble with your connection or slides not moving? – Log out and log back in • Other problems? – …
  11. www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospital/healthitwebinar/sops-hit-webcast1-sorra-intro.pdf
    July 25, 2018 - New AHRQ SOPS™ Health Information Technology Patient Safety Supplemental Items for Hospitals Introduction (Sorra) New AHRQ SOPS™ Health Information Technology Patient Safety Supplemental Items for Hospitals Webcast July 25, 2018 2:00-2:50 PM ET Need Help? • No sound from computer speakers? • Trouble with …
  12. www.ahrq.gov/talkingquality/resources/index.html
    September 01, 2019 - Resources for Developers of Quality Reports for Consumers Examples of Quality Reports for Consumers To get a sense for the type of information that is available to consumers and how it is reported, read brief  profiles of comparative report on the quality and costs of different kinds of health care providers…
  13. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/invitation-messages-response-rates-intro.pdf
    September 10, 2019 - Developing Invitation Messages that Increase Survey Response Rates - Intro Developing Invitation Messages that Increase Survey Response Rates A Webcast Presented by the AHRQ CAHPS User Network September 10, 2019 1:00 – 2:00 pm ET Our Focus Today • Subject lines and messages in emails to increase the rate of su…
  14. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_8_PrtpntIntrsts_508.docx
    June 02, 2025 - Strategy 1: Working with Patients & Families as Advisors (Tool 8) My Participation Interests Contact Information Name (First and Last): Street Address: City: State: ZIP Code: Home phone: Cell phone: Email address: Preferred contact (circle one): Home phone Cell phone Email Areas of Interest I am interested in…
  15. www.ahrq.gov/hai/tools/clabsi-cauti-icu/implement/index.html
    April 01, 2022 - Implementing CLABSI and CAUTI Prevention The implementation guide will help your team be supported with resources to move through a program that enhances previous CUSP resources to reduce central line-associated bloodstream infection (CLABSI) and catheter-associated urinary tract infection (CAUTI) in the hospit…
  16. View Survey (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/member-survey-nw.pdf
    January 01, 2014 - This 5-10 minute survey helps us understand staff members’ perceptions of your work environment.
  17. www.ahrq.gov/nursing-home/materials/prevention/index.html
    January 01, 2023 - Preventing the Spread of COVID-19 For nursing homes to effectively prevent the spread of COVID-19, they need information about a variety of topics related to infection control and prevention and strategies for cleaning and disinfecting the environment, using personal protective equipment, and more. Infe…
  18. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/safetransitions/safetrans_checklist.pdf
    December 01, 2017 - Checklist to Prepare Patients for New Appointments Checklist to Prepare Patients for New Appointments Once the team knows a patient has a new health care appointment, the checklist can be used to prompt team members to reinforce key steps that promote patient engagement and preparation. This checklist includes ref…
  19. www.ahrq.gov/hai/cauti-tools/phys-championsgd/index.html
    October 01, 2015 - Resident Physicians as Champions in Preventing Device-Associated Infections Next Page Table of Contents Resident Physicians as Champions in Preventing Device-Associated Infections Preamble and Summary Epidemiology of Invasive Devices and Complications Examples of Patient Harm Related to Invasive…
  20. www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/heart-health/smoking-self-management.pdf
    June 02, 2025 - Tobacco Use Self Management Tool Tobacco Use Self Management Tool MANAGEMENT TOOL Being tobacco free makes a difference! Increased energy Decreased chance of cancer and heart disease Improved skin tone Fewer signs of premature aging, like wrinkles Better healing from illness and surgery More money to s…

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