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1401. Section 7: Measuring Value in a Care Management Program | Agency for Healthcare Research and Quality
      www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm7.html
      October 01, 2014 - Early data collection helps States identify and solve inevitable data collection problems before results

1402. Postdisphone (doc file)
      www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/postdisphone.docx
      June 02, 2025 - Postdischarge Followup Phone Call Script (Patient Version) This form reinforces the information provided to the patient at discharge. The patient’s discharge information should be available to the interviewer at the time of this call. CALLER: Hello Mr./Ms. _____________. I am [caller’s name], a [type of clinician] from…

1403. Postdischarge Followup Phone Call Script (Patient Version) (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/postdisphone.pdf
      June 02, 2025 - Postdischarge Followup Phone Call Script (Patient Version) 1 Postdischarge Followup Phone Call Script (Patient Version) This form reinforces the information provided to the patient at discharge. The patient’s discharge information should be available to the interviewer at the time of this call. CALLER: Hello Mr…

1404. How Two Provider Groups Are Using the CAHPS® Clinician & Group Survey for Quality Improvement (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/cgcahps-webcast-brief-2014.pdf
      January 01, 2014 - How Two Provider Groups Are Using the CAHPS® Clinician & Group Survey for Quality Improvement 1 Issue Brief How Two Provider Groups Are Using the CAHPS® Clinician & Group Survey for Quality Improvement This brief shares the experiences of two provider groups using the 12-Month version of the CAHPS Clinician & …

1405. Strategies for Improving Patient Experience with Ambulatory Care: Standards for Customer Service (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-q.pdf
      November 01, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Standards for Customer Service The CAHPS Ambulatory Care Improvement Guide Practical Strategies for Improving Patient Experience Section 6: Strategies for Improving Patient Experience with Ambulatory Care 6.Q. Standards for Customer Service V…

1406. How Two Provider Groups Are Using the CAHPS® Clinician & Group Survey for Quality Improvement (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20141022_cg/cgcahps-webcast-brief-2014.pdf
      January 01, 2014 - How Two Provider Groups Are Using the CAHPS® Clinician & Group Survey for Quality Improvement 1 Issue Brief How Two Provider Groups Are Using the CAHPS® Clinician & Group Survey for Quality Improvement This brief shares the experiences of two provider groups using the 12-Month version of the CAHPS Clinician & …

1407. Strategies for Improving Patient Experience with Ambulatory Care: Standards for Customer Service (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/cahps-strategy-6-q.pdf
      November 01, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Standards for Customer Service The CAHPS Ambulatory Care Improvement Guide Practical Strategies for Improving Patient Experience Section 6: Strategies for Improving Patient Experience with Ambulatory Care 6.Q. Standards for Customer Service V…

1408. Qi-Strategies-Practices (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/qi-strategies-practices.pdf
      March 01, 2015 - This helps the facilitator and the practice to determine whether it is an appropriate time to work

1409. 18-Template-Iscr-Pathway (doc file)
      www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/surgery/18-template-ISCR-pathway.docx
      June 01, 2023 - AHRQ Safety Program for Improving Surgical Care and Recovery Template for Building and Implementing Your ISCR Pathway Purpose of tool: The template below may help clinicians develop enhanced recovery pathways based on the Agency for Healthcare Research and Quality (AHRQ) Safety Program for Improving Surgical Care a…

1410. Health Plan Uses AHRQ Data and Surveys to Improve Service to Patients and Their Families | Agency for Healthcare Research and Quality
      www.ahrq.gov/news/newsroom/case-studies/cquips0504.html
      October 01, 2014 - Health Plan Uses AHRQ Data and Surveys to Improve Service to Patients and Their Families Search All Impact Case Studies August 2005 MetroPlus Health Plan in New York City is using CAHPS® data and surveys to improve the service it provides to patients and their families. To address some relatively poor score…

1411. Training the Next Generation of Leaders in Clinical Preventive Services | Agency for Healthcare Research and Quality
      www.ahrq.gov/prevention/chronic-care/decision/research-centers/rce_profile_wretling.html
      August 01, 2014 - Training the Next Generation of Leaders in Clinical Preventive Services Profiles from the AHRQ Research Centers for Excellence Michelle Prahl Wretling: The Center for Research in Implementation Science and Prevention (CRISP) at the University of Colorado, Anschutz Medical Campus When Michelle Prahl Wretling…

1412. Questions to Elicit Patients’ Beliefs and Social Context | Agency for Healthcare Research and Quality
      www.ahrq.gov/evidencenow/tools/patient-perspective.html
      November 01, 2018 - Questions to Elicit Patients’ Beliefs and Social Context Resource: Eliciting the Patient’s Perspective  (PDF, 76 KB, 3 pages) This tool introduces respectful questioning as a way to help clinicians understand their patients’ cultural health beliefs, their socioeconomic circumstances and stressors, and barri…

1413. RecruitmentFlyer_FAQs_VA (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/recruitment-flyer-va.pdf
      June 02, 2025 - RecruitmentFlyer_FAQs_VA Frequently Asked Questions 1. Why should my practice participate in the Heart of Virginia Healthcare (HVH) initiative? Your practice will receive personalized coaching on optimizing your practice model and culture; helping you improve cardiovascular care for your patients. Improving func…

1414. Achieving Excellence Across All CG-CAHPS Core Measures: Lessons from Top-Performing Medical Practices (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20141022_cg/1_dale_shaller_intro.pdf
      October 22, 2014 - Achieving Excellence Across All CG-CAHPS Core Measures: Lessons from Top-Performing Medical Practices Achieving Excellence Across All CG-CAHPS Core Measures: Lessons from Top-Performing Medical Practices A Webcast Presented by the CAHPS User Network October 22, 2014 1:00 – 2:00 pm EDT CAHPS Webcast Series …

1415. 3. Future Directions for NCEPCR | Agency for Healthcare Research and Quality
      www.ahrq.gov/ncepcr/reports/2024-annual-report/future-directions.html
      May 01, 2024 - Investments in Primary Care Research for 2021 and 2022 3. Future Directions for NCEPCR Previous Page Next Page Table of Contents Investments in Primary Care Research for 2021 and 2022 Acknowledgments and Authors Message from the Acting Director of AHRQ's National Center for Excellence in Primary…

1416. Strategy 1: Working with Patients & Families as Advisors (Tool 7) (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_7_Story_Hndout_508.pdf
      June 02, 2025 - Strategy 1: Working with Patients & Families as Advisors (Tool 7) Guide to Patient and Family Engagement Sharing My Story: A Planning Worksheet Use this worksheet to help plan what you want to share about your hospital experiences. Key points about your hospital experiences When you or your family member w…

1417. Six Building Blocks How-To-Implement Toolkit: Design and Implement Guide (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/ambulatory/6bb-toolkit-design.pdf
      February 18, 2021 - You will be guiding the team in making and testing changes to improve how your clinic helps patients … Access to useful patient panel data (e.g. which patients are high-risk and have care gaps) helps clinicians … This process helps build understanding and buy-in for new approaches. … It ensures that staff and clinicians can identify patients for previsit planning and it helps with … Review Once a new policy is in place, having a workflow in place for previsit and prerefill planning helps

1418. AHRQ’s Safety Program for Nursing Homes: On-Time Pressure Ulcer Prevention | Agency for Healthcare Research and Quality
      www.ahrq.gov/patient-safety/settings/long-term-care/resource/ontime/pruprev/impmenu.html
      January 01, 2015 - AHRQ’s Safety Program for Nursing Homes: On-Time Pressure Ulcer Prevention Implementation Materials: Menu of Implementation Strategies Three implementation documents are used to help the nursing home change team integrate the pressure ulcer prevention reports they choose to use into day-to-day clinical decisi…

1419. AHRQ Research Findings Support Effort to Reduce Pressure Ulcers in Virginia | Agency for Healthcare Research and Quality
      www.ahrq.gov/news/newsroom/case-studies/201532.html
      December 01, 2015 - AHRQ Research Findings Support Effort to Reduce Pressure Ulcers in Virginia Search All Impact Case Studies December 2015 An AHRQ-funded study on pressure ulcer prevention and treatment has been used to help frail older adults in Virginia remain at home instead of entering a nursing facility. VHQC, Medicare'…

1420. Appendix, Questions to Ask When Developing Your Design Team and Rationale | Agency for Healthcare Research and Quality
      www.ahrq.gov/es/patient-safety/settings/hospital/match/appendix/app-1.html
      July 01, 2022 - Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation Appendix, Questions to Ask When Developing Your Design Team and Rationale Previous Page Next Page Table of Contents Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconcili…