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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/patient-narratives-webinar-ahrq.pdf
June 02, 2025 - The Power of Patient Stories for Improving the Patient Experience webcast - Ginsberg
WELCOME FROM AHRQ
Caren Ginsberg, PhD
Director, CAHPS & SOPS Programs
Center for Quality Improvement & Patient Safety, AHRQ
Agency for Healthcare Research and Quality
• AHRQ is:
► A research and science-based agency of the US …
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psnet.ahrq.gov/node/840484/psn-pdf
November 30, 2022 - Interdisciplinary collaboration across secondary and
primary care to improve medication safety in the elderly
(The IMMENSE study) - a randomized controlled trial.
November 30, 2022
Johansen JS, Halvorsen KH, Svendsen K, et al. Interdisciplinary collaboration across secondary and
primary care to improve medication …
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-technical-assistance.pdf
January 01, 2021 - Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey-WOODWARD
HCBS CAHPS Technical
Assistance (TA)
Kathleen Woodward, MSPH
Managing Consultant
The Lewin Group
22
Helpful Resources
• AHRQ CAHPS Guidance: https://www.ahrq.gov/cahps/surveys-
guidance/hcbs/index.ht…
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psnet.ahrq.gov/node/47286/psn-pdf
July 18, 2018 - ISMP National Vaccine Errors Reporting Program 2017
analysis—part 1 and part 2.
July 18, 2018
ISMP Medication Safety Alert! Acute Care Edition. June 14, 2018,23:1-5. June 28, 2018;23:1-4,6,7.
https://psnet.ahrq.gov/issue/ismp-national-vaccine-errors-reporting-program-2017-analysis-part-1-and-part-
2
Mistakes in t…
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www.ahrq.gov/sites/default/files/wysiwyg/nhguide/5_TK2_P3T3-Antibiogram_Factsheet_Phase_3.doc
January 01, 2014 - Comprehensive Antibiogram Toolkit: Phase 1
Antibiogram Factsheet
What is an antibiogram?
Antibiograms aggregate information about susceptibility patterns of organisms to commonly prescribed antibiotics. Antibiograms display the organisms present in clinical specimens sent by the prescribing clinician (physician, nurs…
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www.ahrq.gov/sites/default/files/wysiwyg/nhguide/5_TK2_P1T4-Antibiogram_Factsheet_Phase_1.doc
January 01, 2014 - Comprehensive Antibiogram Toolkit: Phase 1
Antibiogram Factsheet
What is an antibiogram?
Antibiograms aggregate information about susceptibility patterns of organisms to commonly prescribed antibiotics. Antibiograms display the organisms present in clinical specimens sent by the prescribing clinician (physician, nurs…
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www.ahrq.gov/evidencenow/projects/urinary/resources/recruiting-practices-change-initiatives.html
May 01, 2018 - Back to MUI Resources
Recruiting Practices for Change Initiatives Is Hard: Findings from EvidenceNOW
Resource
Full article on PubMed
Summary
Engaging primary care practices in initiatives designed to enhance quality, reduce costs, and promote safety is challenging as practice…
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www.ahrq.gov/patient-safety/settings/hospital/match/appendix/app-9.html
July 01, 2022 - Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation
Appendix, Sample Communication from Discipline-Specific Leadership to Staff on Medication Reconciliation Educational Training Sessions
Previous Page Next Page
Table of Contents
Medications at Transitions a…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_6_Checklist_508.pdf
June 02, 2025 - Strategy 1: Working with Patients & Families as Advisors (Tool 6)
Guide to Patient and Family Engagement
Am I Ready to Become an Advisor?
Are you thinking about becoming a patient and family advisor? Review the checklist below and check those statements
with which you agree. If there are statements with whi…
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www.ahrq.gov/patient-safety/news-events/index.html
March 01, 2024 - Patient Safety News and Events
As the Nation’s patient safety agency, AHRQ hosts and shares information about activities and events that highlight awareness, progress, and future research needs in the field. Find out more about past and future patient safety events.
Patient Safety Awareness Week 2024
As AHR…
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www.ahrq.gov/hai/tools/cauti-hospitals/index.html
March 01, 2018 - Toolkit for Reducing CAUTI in Hospitals
The Toolkit for Reducing Catheter-Associated Urinary Tract Infections (CAUTI) in Hospitals helps hospitals prevent CAUTI in patients and improve safety culture at the unit level by implementing concepts from the Comprehensive Unit-based Safety Program (CUSP). Health car…
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www.ahrq.gov/cahps/news-and-events/events/webinar-051222.html
June 01, 2022 - The Power of Patient Stories for Improving the Patient Experience (Webcast)
Thursday, May 12, 2022
Contents
Summary
Speakers and Presentation Slides
Recording
Summary
This AHRQ webcast provided an overview of the Consumer Assessment of Healthcare Providers and Systems (CAHPS ® ) Narrative Item…
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/ontime/pruprev/index.html
May 01, 2016 - AHRQ’s Safety Program for Nursing Homes: On-Time Pressure Ulcer Prevention
The Agency for Healthcare Research and Quality (AHRQ) created On-Time Pressure Ulcer Prevention to help nursing homes with electronic medical records reduce the occurrence of in-house pressure ulcers. Pressure ulcers remain a serious pro…
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www.ahrq.gov/sites/default/files/wysiwyg/research/publications/pubcomguide/PSA-Video-Script-Sample.doc
June 02, 2025 - Narrator V/O:
PSA DISCOVERY HEALTH & AHRQ
“Understanding Your Prescription” –
· :30 Version 2
Narrator: Unknown (Discovery employee)
Talent: Dr. Carolyn Clancy
Video/Graphics
Audio
1.
Animated Discovery Health & AHRQ Logo
Narrator V/O:
This message is from Discovery Health Channel and the U.S. Agency…
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www.ahrq.gov/evidencenow/tools/mui-screening-toolkit.html
June 01, 2025 - Steps for Increasing Urinary Incontinence Screening
A Guide for Primary Care Practices
The aim of this toolkit is to guide primary care practices through the process of planning and implementing strategies to increase service delivery of screening for urinary incontinence (UI). This toolkit provid…
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psnet.ahrq.gov/node/42669/psn-pdf
September 27, 2017 - Patient-reported missed nursing care correlated with
adverse events.
September 27, 2017
Kalisch BJ, Xie B, Dabney BW. Patient-reported missed nursing care correlated with adverse events. Am J
Med Qual. 2014;29(5):415-22. doi:10.1177/1062860613501715.
https://psnet.ahrq.gov/issue/patient-reported-missed-nursing-car…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/examples/risk
January 01, 2023 - Risk Assessment
1. Examples of risk assessments
Ground Rules for Conducting a Risk Assessment ( PDF , 11KB)
How to Conduct a Risk Assessment ( PDF , 8KB)
Usability Evaluation Tools
2. Why and how do we conduct risk assessments when preparing for our health IT system impleme…
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www.ahrq.gov/antibiotic-use/acute-care/safety/index.html
June 01, 2021 - Develop a Culture of Safety Around Antibiotic Prescribing
For information on how the materials below can be integrated into institutional efforts to improve antibiotic use, please read the Toolkit Implementation Guide for Acute Care Antibiotic Stewardship Programs (PDF, 328 KB).
Presentations
Improving …
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www.ahrq.gov/antibiotic-use/acute-care/improve/index.html
June 01, 2021 - Develop and Improve Your Stewardship Program
For information on how the materials below can be integrated into institutional efforts to improve antibiotic use, please read the Toolkit Implementation Guide for Acute Care Antibiotic Stewardship Programs (PDF, 328 KB).
Presentations
A resourced and functio…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narratives-presentations-summary.pdf
January 01, 2022 - This meeting addressed the role that patient narratives can play in helping us
understand and improve