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  1. teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-disclosure-checklist.pdf
    April 01, 2016 - Purpose: To provide guidance to individuals who are conducting initial or followup disclosure conversations, including key disclosure communication skills. Who should use this tool? Disclosure Lead and any staff who will be engaged in disclosure conversations. How to use this tool: Use Part I of the checklist to pre…
  2. teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/hospital-efficiency-resources.pdf
    May 01, 2023 - Improving Value and Efficiency in Hospitals and Medical Offices: A Resource List for Users of the AHRQ SOPS Value and Efficiency Supplemental Item Sets SOPS Value and Efficiency Supplemental Item Sets Resource List 1 Improving Value and Efficiency in Hospitals and Medical Offices: A Resource List for Users of the…
  3. teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/a2_combo_boardpresentation.pdf
    October 01, 2015 - Board and Senior Leadership PowerPoint Presentations on the AHRQ Quality Indicators Tool A.2 Slide 1 Toolkit for Using the AHRQ Quality Indicators How To Improve Hospital Quality and Safety Board and Senior Leadership PowerPoint Presentations on the AHRQ Quality Indicators What is the purpose of this tool?…
  4. teamstepps.ahrq.gov/sites/default/files/wysiwyg/evidencenow/cooperatives/evidencenow-executive-summary-nc.pdf
    November 01, 2017 - EvidenceNow Executive Summary - North Carolina Cooperative North Carolina Cooperative North Carolina EvidenceNOW: Advancing Heart Health in Primary Care is an initiative of the Agency for Healthcare Research and Quality (AHRQ) to transform health care delivery by building a critical infrastructure to help …
  5. teamstepps.ahrq.gov/patient-safety/settings/hospital/resource/qitool/webinar080116/index.html
    December 01, 2017 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  6. teamstepps.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/astd-coaching-self-assessment-form.pdf
    May 31, 2023 - ASTD Coaching Self-Assessment Form ASTD Coaching Self-Assessment Form Instructions The purpose of this activity is to assist you in learning about what you need to be successful as a coach an…
  7. teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/cg-comparison-3-4.pdf
    July 27, 2021 - CAHPS Clinician & Group Survey Comparison CAHPS Clinician & Group Survey Differences Page 1 CAHPS Clinician & Group Survey: Differences between the core items in 3.0, 3.1, and Visit 4.0 (beta) versions Topic Adult 3.0 Item Adult 3.1 Item Adult 4.0 (beta) Item Description of Difference Confirmation of pr…
  8. teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/child-hcahps-english-survey-954a.pdf
    May 12, 2016 - Child Hospital Survey CAHPS® Hospital Survey Version: Child Version Language: English File name: Child_HCAHPS_English_Survey_954a.docx Last updated: May 12, 2016 Instructions for Front Cover • Replace the cover of this document with your own front cover. Include a user-friendly title and your own logo. •…
  9. teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/igchangemgmt.pdf
    February 25, 2014 - TeamSTEPPS, Module 8: Change Management (Instructor Guide) CHANGE MANAGEMENT: HOW TO ACHIEVE A CULTURE OF SAFETY SUBSECTIONS • Eight Steps of Change • Errors Common in Organizational Change • Culture Change Comes Last, Not First • Change Strategies • Roadmap to a Culture of Safety TIME: 60 minutes …
  10. teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/strat3_tool_3_pres_video_508.pptx
    July 23, 2010 - Strategy 3: Bedside Shift Report (Tool 3) Insert hospital logo here Nurse Bedside Shift Report Training [Hospital Name | Presenter name and title | Date of presentation] Strategy 3: Nurse Bedside Shift Report (Tool 3) Guide to Patient & Family Engagement If you have conducted trainings for other strategies in …
  11. teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module9/igcoaching.pdf
    February 22, 2014 - TeamSTEPPS, Module 9: Coaching Workshop (Instructor Guide) COACHING WORKSHOP SUBSECTIONS • What Is Coaching and Why Is It Important? • The Role of a TeamSTEPPS Coach • Competencies of Effective Coaches • Coaching Self-Assessment • Implementing Coaching in TeamSTEPPS TIME: 75 minutes …
  12. teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/resources/guides/guide-infection-prevention.pdf
    March 01, 2017 - ACKNOWLEDGMENTS Content leads for the preparation of this document were as follows: Deb Patterson Burdsall, M.S.N., R.N.-B.C., CIC Infection Preventionist Lutheran Home/Lutheran Life Communities Arlington Heights, IL Steven J. Schweon, R.N., M.P.H., M.S.N., CIC, HEM, FSHEA Infection Prevention Cons…
  13. teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/impl-guide/implementation-guide-appendix-i.docx
    August 07, 2015 - AHRQ Safety Program for Reducing CAUTI in Hospitals Appendix I. Catheter Care Pocket Card Interventions To Prevent CAUTI in Patients Who Have a Documented Medical Need for Indwelling Urinary Catheter Prevention strategies must focus on clear indications for the insertion of a urinary catheter and prompt removal w…
  14. teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/b3a_combo_chartinstructions.pdf
    June 05, 2016 - EXCEL WORKSHEETS FOR CHARTS ON DATA, TRENDS, AND RATES TO POPULATE THE POWERPOINT PRESENTATION Toolkit for Using the AHRQ Quality Indicators How To Improve Hospital Quality and Safety Tool B.3a i EXCEL WORKSHEETS FOR CHARTS ON DATA, TRENDS, AND RATES TO POPULATE THE POWERPOINT PRESENTATION What is the purp…
  15. teamstepps.ahrq.gov/evidencenow/projects/heart-health/about/stories/in-action/cascades-east.html
    March 01, 2021 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  16. TO (doc file)

    teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d7_combo_implementationmeasurement.docx
    January 01, 2016 - TO Implementation Measurement What is the purpose of this tool? The purpose of the implementation measurement tool is to provide a format in which you can determine if best practice processes are successful in your organization. The tool provides general guidance on implementation measurement, as well as an example of…
  17. teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-patient-narrative-elicitation-protocol-qa-03-01-2017.pdf
    January 01, 2017 - Questions & Answers: The CAHPS Patient Narrative Elicitation Protocol QUESTIONS & ANSWERS The CAHPS Patient Narrative Elicitation Protocol: A Scientific Approach to Collecting Comments on Experiences of Care Narratives from patients about their health care experiences can provide a valuable complement to standar…
  18. teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/userguide/hospitalusersguide.pdf
    July 01, 2018 - questions about survey items, instructions, or processes,  Responding to staff comments and concerns,  Helping
  19. teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module5/module5_fall-prevention.docx
    June 30, 2017 - Module 5: How To Measure Fall Rates and Fall Prevention Practices Module 5: How To Measure Fall Rates and Fall Prevention Practices Module Aim The aim of this module is to support your efforts to measure and monitor fall rates and fall prevention practices. Module Goals The goals of Module 5 are to have the Implementa…

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