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  1. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-shaller-intro.pdf
    January 01, 2017 - CAHPS Elicitation Protocol Webcast Introducing a Protocol To Obtain Patient Comments Using the CAHPS Clinician & Group Survey A Webcast Presented by the AHRQ CAHPS User Network January 26, 2017 1:00 – 2:00 pm EST www.ahrq.gov/cahps CAHPS Webcast Series • Consumer Assessment of Healthcare Providers and System…
  2. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-intro-slides.pdf
    March 15, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores A Webcast Presented by the AHRQ CAHPS User Network March 15, 2016 12:00 – 1:00 pm EDT CAHPS Webcast Series • Consumer Assessment of Healthcare Providers and Syste…
  3. Spreadnotes (doc file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/spread/spreadnotes.docx
    August 28, 2012 - SAY: The Spread module of the Comprehensive Unit-based Safety Program (or CUSP) Toolkit helps all or part of an organization share, tailor, and use the components of a process that have worked well at the unit level. The other CUSP Toolkit modules focus on quality improvement projects at the unit level, where culture i…
  4. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/iadapt/yelin.pdf
    December 19, 2014 - Medication Summary Guides for Vulnerable Populations with Rheumatoid Arthritis Research to Help Underserved Populations Innovative Adaptation and Dissemination of AHRQ Comparative Effectiveness Research Products Medication Summary Guides for Vulnerable Populations with Rheumatoid Arthritis Description Outcom…
  5. pcmh.ahrq.gov/sites/default/files/wysiwyg/data/infographics/evidencenow.pdf
    February 01, 2017 - AHRQ’s EvidenceNOW: Setting the Target for Improving Heart Health in America AHRQ’s EvidenceNOW: Setting the Target for Improving Heart Health in America AHRQ’s EvidenceNOW, a Federal grant initiative, funds seven regional cooperatives to help more than 1,500 smaller primary care practices and 5,000 clinicians bui…
  6. pcmh.ahrq.gov/sites/default/files/wysiwyg/evidencenow/evaluation/evidencenow-baseline.pdf
    February 01, 2017 - AHRQ’s EvidenceNOW: Setting the Target for Improving Heart Health in America AHRQ’s EvidenceNOW: Setting the Target for Improving Heart Health in America AHRQ’s EvidenceNOW, a Federal grant initiative, funds seven regional cooperatives to help more than 1,500 smaller primary care practices and 5,000 clinicians bui…
  7. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/a3_combo_selfassessment.pdf
    May 12, 2016 - Getting Ready for Change Self-Assessment Toolkit for Using the AHRQ Quality Indicators How To Improve Hospital Quality and Safety i Tool A.3 Getting Ready for Change Self-Assessment What is the purpose of this tool? This tool can be used to assess your hospital’s organizational infrastructure and its readines…
  8. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/a3_combo_selfassessment.docx
    June 27, 2014 - AHRQ Quality Indicators Toolkit Getting Ready for Change Self-Assessment What is the purpose of this tool? This tool can be used to assess your hospital’s organizational infrastructure and its readiness to support effective implementation efforts. Using this checklist, you can highlight capabilities that should be in p…
  9. pcmh.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module6/mod6-facguide.html
    March 01, 2017 - SHARE: More topics in this section Healthcare-Associated Infections Program Combating Antibiotic-Resistant Bacteria Comprehensive Unit-based Safety Program (CUSP) Decolonization – Universal and Targeted Tools Ambulatory Surgery Centers …
  10. TO (doc file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d8_combo_projectevaluation.docx
    May 25, 2016 - TO Project Evaluation and Debriefing What is the purpose of this tool? The purpose of the project evaluation is to: Identify factors that contributed to the team’s success. Identify factors that hindered the team’s success. Identify additional clinical areas in the organization where the best practice can be implemen…
  11. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/dental-plan-adult-eng-751.pdf
    February 10, 2009 - CAHPS Dental Plan Survey CAHPS® Dental Plan Survey Version: Adult Language: English For assistance with this survey, please contact the CAHPS Help Line at 800-492-9261 or cahps1@westat.com. File name: dental-plan-adult-eng-751.doc Last updated: February 10, 2009 mailto:cahps1@westat.com CAHPS Dental Pl…
  12. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/cg_3-0_overview.pdf
    January 01, 2015 - CAHPS Clinician & Group Survey Version 3.0 Overview 6/17/2015 www.cahps.ahrq.gov Page 1 CAHPS® Clinician & Group Survey and Instructions An Overview of Version 3.0 of the CAHPS Clinician & Group Survey The CAHPS Clinician & Group Survey (CG-CAHPS) include standardized questionnaires and optional suppleme…
  13. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/sopstipsheet.pdf
    November 05, 2013 - Tip Sheet: Improving Response Rates on the AHRQ Surveys on Patient Safety Culture Tip Sheet: Improving Response Rates on the AHRQ Surveys on Patient Safety Culture This Tip Sheet will help you understand the importance of high survey response rates and provide suggestions for improving your response rates.…
  14. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/g2_combo_specifictoolstosupportchange.pdf
    January 01, 2011 - Specific Tools To Support Change Toolkit for Using the AHRQ Quality Indicators How To Improve Hospital Quality and Safety i Tool G.2 Specific Tools To Support Change What is the purpose of this tool? This tool provides information on tools developed by other organizations that may be used instead of or …
  15. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Identifying_Areas_to_Improve_2012_03_01_Transcript.pdf
    January 01, 2012 - Identifying Areas to Improve Identifying Areas to Improve March 2012  Podcast Speaker Donna Farley, Senior Health Policy Analyst and Co-lead, RAND CAHPS Team Moderator Carla Zema, Consultant, CAHPS User Network; Assistant Professor of Economics and Health Policy, Saint Vincent College Presentation A…
  16. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/drug-eng-cancer-552a.pdf
    October 07, 2016 - CAHPS Cancer Care Survey: Drug Therapy CAHPS® Cancer Care Survey Version: Drug Therapy Language: English Notes • Supplemental items: Survey users may add questions to this survey. Supplemental items approved by the CAHPS Consortium for use with this survey are available on the Agency for Heal…
  17. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/1_carla_zema_intro.pdf
    January 22, 2015 - Introducing the CAHPS Child Hospital Survey Introducing the CAHPS Child Hospital Survey A Webcast Presented by the AHRQ CAHPS User Network January 22, 2015 1:00 – 2:00 pm EST What is CAHPS? • Consumer Assessment of Healthcare Providers and Systems (CAHPS) Program • Funded primarily by the Agency for Hea…
  18. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/tool-7/share-tool7.pdf
    April 01, 2014 - Tool 7, The SHARE Approach, Taking Steps Toward Cultural Competence: A Fact Sheet The SHARE Approach Taking Steps Toward Cultural Competence: A Fact Sheet Workshop Curriculum: Tool 7 The SHARE Approach is a 1-day training program developed by the Agency for Healthcare Research and Quality (AHRQ) to help health c…
  19. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/c1_combo_prioritizationworksheetinstructions.pdf
    June 05, 2016 - Prioritization Worksheet Toolkit for Using the AHRQ Quality Indicators How To Improve Hospital Quality and Safety i Tool C.1 Prioritization Worksheet What is the purpose of this tool? In today’s health care world, hospitals are required to take on more responsibility than ever. With many different competing p…
  20. pcmh.ahrq.gov/sites/default/files/wysiwyg/patients-consumers/diagnosis-treatment/treatments/btpills/btpills.pdf
    September 01, 2015 - Blood Thinner Pills: Your Guide to Using Them Safely Blood Thinner Pills: Your Guide to Using Them Safely AHRQ Pub. No. 15-0047-C Replaces AHRQ Pub. No. 09-0086-C September 2015 The name of my blood thinner is: _____________________________________________________________ Reminders: Call your doctor or phar…

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