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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/1_Dale_Shaller_Intro_slides_1-11.pdf
January 15, 2014 - Using the CAHPS Database to Compare, Report, and Improve Organizational Performance
Using the CAHPS Database to Compare,
Report, and Improve Organizational
Performance
A Webcast Presented by the CAHPS User Network
January 15, 2014
1:00 – 2:30 pm EST
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What is CAHPS?
Consumer Assessment…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/pharmwebinar/cousins_introslides.pdf
October 29, 2013 - Using the AHRQ Pharmacy Survey on Patient Safety Culture
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1
Using the AHRQ Pharmacy
Survey on Patient Safety Culture
Webinar
October 29, 2013
2:00 – 3:00 pm ET
2
2
Need Help?
•
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No sound from computer speakers?
Join us by phone: (855) 442-5743
Conference ID #: 64446262
Trouble wi…
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www.ahrq.gov/news/newsroom/case-studies/201515.html
January 01, 2018 - Sutter Center for Integrated Care Using AHRQ Guide in Patient Materials
Search All Impact Case Studies
June 2015
Sutter Health's Center for Integrated Care (SCIC), a division of Sutter Health, is using the AHRQ publication, Taking Care of Myself: A Guide for When I Leave the Hospital , to help patients rec…
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www.ahrq.gov/sites/default/files/wysiwyg/nhguide/5_TK1_T6-Sample_Distribution_Plan_for_an_Antibiogram_final.pdf
October 01, 2016 - Nursing Home
Antimicrobial Stewardship Guide
Help Clinicians Choose the Right Antibiotic
Toolkit 1. Working With a Lab To Improve Antibiotic Prescribing
Tool 6. Distribution Planning for an Antibiogram
A written plan for how the nursing home will distribute the antibiogram is very helpful. As staff
member…
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www.ahrq.gov/ncepcr/tools/obesity-kit/obtoolkit-tool18.html
March 01, 2014 - Community Connections: Linking Primary Care Patients to Local Resources for Better Management of Obesity
Community Connections: Linking Primary Care Patients to Local Resources for Better Management of Obesity
Previous Page Next Page
Table of Contents
Community Connections: Linking Primary Care Pati…
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www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/communicating-decisions-one-pager.pdf
September 01, 2022 - Communicating With Patients and Families About Antibiotic Decisions
Communicating With Patients and Families
About Antibiotic Decisions
Patients want to feel
HEARD1-3
• Say: “What I am hearing you say is [repeat the main
concerns].”
• Sit at eye level with the patient.
• Nod your head to…
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www.ahrq.gov/prevention/guidelines/tobacco/clinicians/tearsheets/tearsheet.html
October 01, 2014 - Support and Advice From Your Clinician
You Can Quit Smoking
en español
Quitting takes hard work and a lot of effort, but the benefits are explained below, as are the key steps to quitting successfully.
All information is based on scientific research about what will give you the best chances of quitting.
…
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digital.ahrq.gov/program-overview/research-reports/2023-year-review/executive-summary
January 01, 2023 - Executive Summary
Chris Dymek, Ed.D. Director, Digital Healthcare Research Division "At AHRQ’s Digital Healthcare Research (DHR) program, our driving purpose is to improve healthcare delivery. By providing evidence-based insights and practical guidelines and resources, we create value for pa…
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psnet.ahrq.gov/issue/implementing-patient-safety-addressing-culture-conditions-and-values-help-people-work-safely
October 18, 2017 - Book/Report
Implementing Patient Safety: Addressing Culture, Conditions and Values to Help People Work Safely.
Citation Text:
Implementing Patient Safety: Addressing Culture, Conditions and Values to Help People Work Safely. Woodward, S. 1st ed. New York, NY: Taylor & Francis Group; Sept…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/hospwebinar/just-culture-webcast-1-intro.pdf
November 09, 2016 - Just Culture Webcast Intro
Using Just Culture to Improve
Hospital Survey on Patient Safety
Culture Results
Webcast
November 9, 2016
1:00-2:00 ET
Presented by Westat under contract to the Agency
for Healthcare Research and Quality
Need Help?
• No sound from computer speakers?
– Join us by phone: 855-442-57…
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www.ahrq.gov/talkingquality/assess/what-you-evaluate/process.html
November 01, 2018 - Evaluating the Process of Creating and Promoting a Quality Report
An evaluation of the process you went through to develop, release, and promote your report can help you identify which aspects worked well. Just as important, you can learn which ones did not work as well and what could or should be done differen…
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www.ahrq.gov/evidencenow/projects/heart-health/about/stories/in-action/east-asheville.html
March 01, 2021 - Implementing Evidence-based Heart Health Care in Asheville
East Asheville (NC) Family Health Care is a two-provider primary care practice in this North Carolina retirement mecca. Like many of America's small- and mid-size practices, East Asheville's clinicians are on the front lines of the rapid pace of change …
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www.ahrq.gov/ncepcr/tools/self-mgmt/what-script.html
February 01, 2016 - What is Self-Management Support? (Video Transcript)
Self-Management Support
For me self management support is helping the patient to play an active role in their healthcare and to become a partner with the nurse and physician team instead of the recipient of care.
Hello Ms. Mason. How are you doing today? W…
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www.ahrq.gov/teamstepps-program/curriculum/implement/pre/ready.html
January 01, 2024 - Readiness Assessment
Investing in TeamSTEPPS typically requires one or more identifiable problems that are creating risks to patient safety, care quality, or operational efficiency that an organization or unit agrees they must resolve.
Are You Ready for TeamSTEPPS?
Determining whether your organization or u…
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www.ahrq.gov/news/blog/ahrqviews/hispanic-heritage-month-2023.html
September 01, 2023 - AHRQ Views: Blog posts from AHRQ leaders
During National Hispanic Heritage Month, AHRQ Salutes Promotores de Salud
SEP
25
2023
By
Robert Otto
Valdez,
Ph.D., M.H.S.A.
Robert Otto Valdez, Ph.D., M.H.S.A.
It was many years ago, but I recall with admiration the promo…
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www.ahrq.gov/cahps/surveys-guidance/hp/about/child-survey-measures.html
June 01, 2017 - CAHPS Child Hospital Survey Measures
For more information: Patient Experience Measures from the CAHPS Child Hospital Survey (PDF, 315 KB)
Communication Between You and Your Child’s Nurses
Q14 Nurses listened carefully to parent
Q15 Nurses explained things to parent in a way that was easy to understand
…
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www.ahrq.gov/sites/default/files/wysiwyg/hai/abate/faqs/talking-points-iodophor.docx
March 01, 2022 - Talking Points (Patients) on Nasal Iodophor
Decolonization of
Non-ICU Patients With Devices
Section 14-10 – Talking Points for Nasal Iodophor
Patients may have questions regarding nasal iodophor. Below are some suggested responses to common patient questions.
REMEMBER: Your enthusiasm and encouragement will be the …
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www.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Develop-an-Evaluation-Plan.html
December 01, 2019 - Step 6: Develop an Evaluation Plan
Review all steps in the process of planning a survey project:
Step 1: Form a Project Team .
Step 2: Form an Advisory Group .
Step 3: Define Your Goals .
Step 4: Plan a Communications Strategy .
Step 5: Set the Stage for Conducting the Survey .
Step 6: Develop …
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psnet.ahrq.gov/issue/womans-laborious-search-uncovered-probable-cause-her-searing-abdominal-pain-getting-doctor
March 07, 2007 - Newspaper/Magazine Article
A woman’s laborious search uncovered the probable cause of her searing abdominal pain. Getting a doctor to help was much harder.
Citation Text:
A woman’s laborious search uncovered the probable cause of her searing abdominal pain. Getting a doctor to help was m…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/mhs/outpatient-mental-health-survey-measures.pdf
June 02, 2025 - Patient Experience Measures from the CAHPS Outpatient Mental Health Survey
Section 4: Patient Experience Measures from the CAHPS Outpatient Mental Health Survey
Page 10
Guidelines for Using the CAHPS® Outpatient Mental Health Survey
Section 4: Patient Experience Measures from
the CAHPS Outpatient Mental …