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181. Using the AHRQ Medical Office Survey on Patient Safety Culture Webinar - Sorra Intro (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sorra-intro.pdf
     April 29, 2011 - Color • Change screen resolution to 1024 x 768 or higher 7 7 Accessing Materials 8 8 Need Help … 9 9 Need Help? • No sound from computer speakers? … o Select “help” button. o Use Q&A feature to ask for help. … Culture (SOPS) Today’s Speakers Agenda To Ask a Question Screen Resolution Accessing Materials Need Help

182. Core CUSP Toolkit | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/hai/cusp/modules/index.html
     August 01, 2019 - Defects Through Sensemaking The Identify Defects Through Sensemaking module of the CUSP Toolkit will help … you identify recurring negative events in your system and apply CUSP and Sensemaking tools to help reduce … Teamwork and Communication The Implement Teamwork and Communication module of the CUSP Toolkit will help

183. Section 3: Teaching the Key Concepts and Tools | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/teamstepps-program/curriculum/situation/teach/index.html
     August 01, 2023 - lecture format—those same phones and laptops that might otherwise distract training participants can help … and tools before the training, you’ll have more time to dedicate to exercises or scenarios that will help … module that includes a facilitator guide, participant worksheets, and video segments that can be used to help … Laughing, acknowledging teamwork challenges shared by participants, and demonstrating your enthusiasm may help

184. Section 3: Teaching the Key Concepts and Tools | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/teamstepps-program/curriculum/team/teach/index.html
     August 01, 2023 - lecture format—those same phones and laptops that might otherwise distract training participants can help … concepts and tools before the training, you’ll have more time for exercises or scenarios that will help … module that includes a facilitator guide, participant worksheets, and video segments that can be used to help … Laughing, acknowledging teamwork challenges shared by participants, and demonstrating your enthusiasm may help

185. Tool: SBAR | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/teamstepps-program/curriculum/communication/tools/sbar.html
     November 01, 2019 - Background, Assessment, and Recommendation (or Request), is a structured communication framework that can help … "I would like to have you seen by [consulting clinician] to help us get to the bottom of this." … "This test/consult will allow us to start to pinpoint the cause of your symptoms and help us achieve … How would SBAR help you in similar encounters within your healthcare context?

186. Toolkit 3. The Nursing Home Antibiogram Program Toolkit: How To Develop and Implement an Antibiogram Program | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/nhguide/toolkits/help-clinicians-choose-the-right-antibiotic/toolkit3-develop-implement-antibiogram-program.html
     November 01, 2016 - Home Nursing Home Antimicrobial Stewardship Guide Toolkits Help … Program Determine Whether It Is Necessary To Treat a Potential Infection With Antibiotics Help … Because antibiograms provide information on local susceptibility patterns, they may help to reduce prescribing … For help with the accessibility of any of the documents linked from this page, please contact Debbie … https://www.ahrq.gov/nhguide/toolkits/help-clinicians-choose-the-right-antibiotic/toolkit3-develop-implement-antibiogram-program.html

187. Hiring a Vendor for a CAHPS Survey | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/cahps/surveys-guidance/helpful-resources/hiring/index.html
     December 01, 2018 - strongly recommended for the following reasons: Working with an outside firm to conduct your survey will help … The use of an experienced vendor can help ensure that the collection and analysis of the survey data … These meetings and visits will help you determine whether you and the vendor can work well together.

188. Toolkits | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/nhguide/toolkits.html
     September 01, 2017 - Program Determine Whether It Is Necessary To Treat a Potential Infection With Antibiotics Help … Toolkits To Help Prescribing Clinicians Choose the Right Antibiotic for Treating an Infection Nursing … Prescribing clinicians can then use the antibiogram to help them choose the most appropriate antibiotic … The Working with a Lab to Improve Antibiotic Prescribing toolkit provides guidance and tools to help … toolkit (Using Nursing Home Antibiograms to Choose the Right Antibiotic) provides guidance and tools to help

189. Section 3: Teaching Mutual Support Key Concepts and Tools  | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/teamstepps-program/curriculum/mutual/teach/index.html
     August 01, 2023 - lecture format—those same phones and laptops that might otherwise distract training participants can help … concepts and tools before the training, you’ll have more time for exercises or scenarios that will help … module that includes a facilitator guide, participant worksheets, and video segments that can be used to help … Laughing, acknowledging teamwork challenges shared by participants, and demonstrating your enthusiasm may help

190. Section 2: Explanation of Key Concepts and Tools | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/teamstepps-program/curriculum/situation/tools/index.html
     June 01, 2023 - Explanation of Key Concepts and Tools This section contains explanations and illustrations to help … Situation Monitoring Tools Situation monitoring tools provide the specific skills needed to help individual … team members achieve situation awareness and help teams maintain the shared mental models needed to … This table can help you select the tool or tools most relevant for specific needs.

191. Strategy 6G: Training To Advance Physicians' Communication Skills | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6gtraining.html
     March 01, 2020 - across cultures, Communicating with "problem" patients, Interviewing techniques (including skills to help … Institute for Healthcare Communication (formerly the Bayer Institute) offers a variety of workshops to help … Training in behavioral change concepts can help physicians identify patients who are likely to be receptive … To help physicians better understand the process of behavioral change, some medical groups and health … In particular, it is intended to help physicians learn and practice techniques for dealing with difficult

192. AHRQ Practice Facilitation Training Modules: Additional Resources | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/ncepcr/tools/transform-qi/deliver-facilitation/modules/resources.html
     July 01, 2022 - This practice profile tool  (Word, 27 KB) can be used to help you capture information about a practice … The Patient-Centered Medical Home Assessment (PCMH-A)  (PDF, 1 MB) is intended to help sites understand … The PCMH-A can also help sites track progress toward practice transformation when it is completed at … The Assessment of Chronic Illness Care is a practical tool to help practices improve care for chronic … Here are some resources to help practices wanting to create or improve care team functioning.

193. Where to Find More Information | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/questions/resources/diagnosis/information.html
     November 01, 2020 - My Questions for This Visit 20 Tips To Help Prevent Medical Errors Next Steps After Your … 20892-9663 Phone: 866-615-6464 (toll-free) TTY: 301-443-8431 https://www.nimh.nih.gov/health/find-help … Bethesda, MD 20892-8322 Phone: 1-800-4-CANCER (1-800-422-6237) TTY: 1-800-332-8615 http://cancer.gov/help … about-cancer Support Association of Cancer Online Resources http://www.acor.org CancerCare: Get Help

194. For World Patient Safety Day 2023, AHRQ Recognizes the Imperative of Engaging Patients in Their Care | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/news/blog/ahrqviews/world-patient-safety-day.html
     September 01, 2023 - Experience Symposium in Boston, I’ll be pleased to highlight strategies and resources developed by AHRQ to help … This toolkit is designed to help patients, families, and health professionals work together as partners … AHRQ's QuestionBuilder App , available in both English and Spanish, is designed to help patients and

195. Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/research/publications/search.html?page=6
     January 01, 2017 - The Agency for Healthcare Research and Quality (AHRQ)'s publications offer practical information to help … Date: January 2017 Publication Number: 17-0018-EF Behavioral Programs To Help … the Effective Health Care program discusses what researchers have found about behavioral programs to help … November 2016 Publication Number: A1617-EHC031-A Behavioral Programs To Help … the Effective Health Care program discusses what researchers have found about behavioral programs to help

196. Module 4: Event Reporting, Event Investigation and Analysis | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes4.html
     August 01, 2022 - Providing immediate and ongoing feedback to those who reported the event to help staff feel part of the … All of these sources help create a cohesive environment for informing the organization as to whether … The system should also include a process for followup and feedback to staff who report events to help … Continuous organizational learning as a result of identification of contributing factors that might help … Resources available to help your organization engage patients and families include: AHRQ's Guide to

197. Section 6: Strategies for Improving Patient Experience with Ambulatory Care | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/index.html
     March 01, 2023 - To supplement and help to organize those ideas, this section presents selected strategies for improving … If your team wants to pursue a more intensive strategy, it can help to "start small" by breaking down …     Training To Advance Physicians' Communications Skills (6.G)   X X   X Tools To Help … Public Reporting on Provider Performance Public reporting on provider performance can help patients

198. EvidenceNOW Stories | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/evidencenow/projects/heart-health/about/stories.html
     March 01, 2021 - A suburban father-son clinic where the whole family pitches in to help run the practice. … Learn more about how they effectively help their patients manage their high blood pressure .

199. Antimicrobial Stewardship | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/topics/antimicrobial-stewardship.html
     Nursing Home Antimicrobial Stewardship Guide is a research-based resource that offers materials to help … Toolkit To Help Prescribing Clinicians Choose the Right Antibiotic for Treating an Infection : This toolkit … Prescribing clinicians can use an antibiogram to help them choose the most appropriate antibiotic for … Antibiotic Stewardship Toolkits Three toolkits that help hospitals, long-term care facilities, and

200. Tip 4. Use Writing Devices To Engage Readers of a Quality Report | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/talkingquality/resources/writing/tip4.html
     May 01, 2015 - Get Your Readers Actively Involved Certain writing devices help to engage readers by stimulating their … True/false statements help to make reading the report a more interactive and engaging process for the … Effective educational materials often rely on stories to motivate people and help them understand complex … It can help to include phrases that acknowledge their perspective, such as: “Many people think that